Very fast and efficient delivery and return service. Very nice products. Only minus I’ve been charged extra import costs unexpectedly.

First delivery was wrong, and the replacement still haven’t Bern shiped after 2 weeks

Shoes were delivered in 2 different sizes, neither of which was what I ordered. I can't imagine having to wait 2 more weeks and deal with the hassle of paying import taxes twice to get the shoes I ordered over a month ago. Yikes....

Quality shoes - The quality of shoes its top tier.
Ordering process - Immediate order placement with tracking information.
Returns - flawless, you can even switch the number of the shoes over a webpage form
Customer support - Prompt, follow up checks after each purchase. Proper usage of UI, was able to inquire about the return status and got immediate response from AI agent. Follow up response form the real person.
Regular customer - Exceptional treatment of regular customers. For example got a belt as a sign of gratitude for multiple orders.
Prices - Competitive prices compared to other brands with same level of quality.
Stock - Availability of shoes is great. Its happens regularly that competitors don't have sizes for most common shoes sizes anymore. While from my experience for all shoes at Myrquist the have them on stock.

Hi, I took the measurement for size on your site but it made me order a pair of shoes 2 sizes bigger, otherwise everything is ok

Perfect quality combined with an excellent customer experience with high standards. Fit of the shoes is extraordinary. This is my second pair and others will certainly follow.

I have bought several pairs of shoes from Myrqvist and the price/quality -ratio has always been excellent. Also the sizing has always been spot on and I usually has asked confirmation of the sizing from Myrqvist consumer support and received valuable recommendations.

The shoes were beautiful. They fit really well. I will buy another pair soon

You have no functioning customer service operation. You made a mistake in a delivery and it was impossible to get you, response from the email (the only way to reach you) was super slow and always behind events. The product is great - the service is not.

Still haven't received the items. Seem to be stuck in your warehouse for several days.

Order came sooner than expected. Shoes I ordered are the most comfortable I’ve ever experienced

You forgot my last order
You didn't reply my mail
You replied directly on FB

Absolutely brilliant designs.
The quality for these prices is amazing
I already have three models, and I don’t think that’s the end of it

Very easy online purchase experience, items delivered in a timely and safe manner, items truly lived up to online description - very high quality indeed. Had to return belts for re-sizing, and this was easily accomplished and actioned. Highly recommended and quality of product exceptional, justifying the price.

Myrqvist cedar shoe trees are a great purchase – they maintain the shape of the shoes perfectly and noticeably improve their durability and overall comfort.

Thanks

Outstanding Customer Service, Excellent Products and Fast delivery. And very happy with the third pair of shoes. Highly recommend!

I ordered 2 pair of shoes twice. Both times the shoes were completely unwearable, either way too big or way too small. Additionally, the leather was either incredibly hard or super soft (likely a product of the leather used). The soft ones felt really cheap.

The customer service however was amazing and very forthcoming.

It really is too bad, because I’ve hear such good things about the brand.

Everything was fine; prompt answer from customer care.

My first shopping experience with Myrqvist. Good quality as expected.