My Senior Specialists Reviews 

106
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, professional guidance, and remarkable ability to simplify complex health insurance choices. Consumers note that customer service is truly outstanding, with representatives offering personalized attention, genuine kindness, and helpful ongoing support throughout all the years. People appreciate how smoothly the entire user experience unfolds, bringing incredible peace of mind and ensuring that individuals secure the best possible coverage for their personal needs. Reviewers strongly recommend these specialist services to friends and family members looking for reliable and trustworthy assistance.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep product knowledge and professional guidance... See more

Service

Customers had positive experiences with service, expressing great appreciation for the professional and... See more

Customer service

Consumers find customer service to be exceptionally helpful, as agents guide clients through the Medicare... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful staff make complex topics... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating Medicare and options for complete care is NOT easy... I think of myself as fairly aware/competent but wow, there was SO much to consider. I worked with Laura Camacho at My Senior Specialist... See more

Company replied

Rated 5 out of 5 stars

We have worked with Laura in the past. She remembered our working together and reached out to see how we were doing and to ask if we needed help in both reviewing our current plan and recommended Pat... See more

Company replied

Rated 5 out of 5 stars

Laura and Patricia have kept my husband and myself from missing huge changes to our Medicare advantage plans and consequently saved us from losing money and our favorite doctors. We've been with them... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience with this service and the guidance provided by Laura was complete without being overwhelming. My interactions with Laura were very positive. I definitely recommend... See more

Company replied


Company details

  1. Insurance broker

Written by the company

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laura came into my life when my mom…

Laura came into my life when my mom stopped paying her insurance. She was cancelled and insurance companies were all denying her new coverage. She found a way around the rejections. Shortly after that was my turn to get it first time insurance and she educated me and then did all the paperwork. Now a year later, she does it all again! My wife will be next!

10 February 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

I am so happy that we were able to secure the coverage your mother needed. You have been a pleasure to work with, and I look forward to assisting your wife with her needs next.

Rated 5 out of 5 stars

Shout out to Laura Camacho for making…

Shout out to Laura Camacho for making the Medicare application process so much easier. I was extremely stressed and anxious, and she took all that away. She helped me gather all the necessary information, provided clear and thoughtful recommendations, and walked me through every step with patience and care. Laura was kind, understanding, and always available when I needed her. I truly appreciate her support and guidance. I feel that I have gained a new friend in this process and I will recommend her to all of my acquaintances when it is time for them to apply for Medicare.

4 February 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It was truly a pleasure working with you. Thank you for taking the time to write such a thoughtful review. Please know that we are here to help whenever you need assistance with your Medicare coverage in the future.

Rated 5 out of 5 stars

Patient, informed, careful, competent

Laura always takes the time to navigate extremely complicated health insurance carrier plans with multiple variables in place for the best fit for my personal coverage. No matter how long it takes, she patiently sifts through the options and by the end of the conversation I have completed an application and am enrolled in a policy. I can't imagine doing it on my own.

20 January 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It is my pleasure to continue assisting you with your healthcare needs. You will never have to attempt anything on your own =)

Rated 5 out of 5 stars

I was pleased to have Patricia…

I was pleased to have Patricia reconnect after several years. She completely knows about Medicare and the best options for me. Her knowledge and skills will be saving me about $50 a month, which is pretty amazing. She is very pleasant to work with.

23 January 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

I was very pleased to be able to reconnect with you and thrilled to save you so much money.

Rated 5 out of 5 stars

Great service- very knowledgeable

Worked with Patricia when I first went on Medicare and now again to help lower part g rate. Great service. Very knowledgeable. I been very happy with the service

20 January 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

So happy to reconnect and help you save money!

Rated 5 out of 5 stars

Outstanding agent

Outstanding agent. Kind, helpful, understanding and knowledgeable

19 January 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you! We’re so glad you had a great experience working with us.

Rated 5 out of 5 stars

Great experience

Great experience. All my questions were answered by Patricia. She has full knowledge of her product and is helpful in every way.

9 January 2026
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the review! We’re glad we could make everything clear and easy for you.

Rated 5 out of 5 stars

Navigating Medicare options

Navigating Medicare and options for complete care is NOT easy... I think of myself as fairly aware/competent but wow, there was SO much to consider. I worked with Laura Camacho at My Senior Specialists and feel SO much better about the choice I've made for coverage and how it suits my specific needs. Not sure I could have gotten there without Ms Camacho! Thanks

16 December 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the review! We’re glad we could make everything clear and easy for you.

Rated 5 out of 5 stars

Great Experience

Excellent communication of the process, the Pros/Cons and next steps. I would recommend Laura at my seniorspecialist.com to anyone that wants to make the right choices when signing up for medicare!

12 December 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the review! We’re always happy to help when you need us.

Rated 5 out of 5 stars

Laura is the most knowledgeable

Laura is the most knowledgeable and helpful person I’ve ever dealt with in healthcare. without her, it would’ve been a nightmare.!!

5 December 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We appreciate your trust and kind feedback. It was a pleasure assisting you!

Rated 5 out of 5 stars

Let the Experts save you money and time

We have worked with Laura in the past. She remembered our working together and reached out to see how we were doing and to ask if we needed help in both reviewing our current plan and recommended Patricia review and recommend a new plan that saved us over half of our 2026 renewal fees. Simply stated, Patricia worked a wonderful plan, assisted in completing all questions and closing on a new plan. What a wonderful gift for the next calendar year. It was a real pleasure working with both Laura and Patricia!

24 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you! We’re so glad you had a great experience working with us.

Rated 5 out of 5 stars

I am totally impressed with how clear…

I am totally impressed with how clear and simple Patricia made this experience in setting up my medicare plans and how much knowledge she has about all the options available to me. She made it simple for me by filling out all the forms and giving me the best deal I could get. There was no way I could have done this myself.
She even found my favorite doctor and made sure he was in my plan and that I could see him as my primary care provider.
All my medications are listed and my favorite pharmacy is already on my plane.
Im so glad I made the call to Patricia.
Trust Pilot is a great service.
Thank you!

18 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you! We’re happy we could help simplify the process for you.

Rated 5 out of 5 stars

Laura Camacho came recommended to…

Laura Camacho came recommended to me...and I have to say she helped me more than I imagined with my 2026 Medicare insurance! I highly recommend her with her knowledge and customer service. She saved me money big time !

18 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It was an absolute pleasure to simplify this process for you. Thank you for your feedback.

Rated 5 out of 5 stars

Laura and Patricia have kept my husband…

Laura and Patricia have kept my husband and myself from missing huge changes to our Medicare advantage plans and consequently saved us from losing money and our favorite doctors. We've been with them for several years and will continue to depend on them in the future. Thanks ladies!!!

13 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We look forward to several more years of assisting you with your healthcare. Thank you for your feedback.

Rated 5 out of 5 stars

My Senior Specialists

I have been using Laura for several years and don't hesitate to recommend her services. She has kept pace with the changes from year-to-year advising clients of what choices best suit them. The introduction of My Senior Specialists strengthens her ability to maintain high standards.

29 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We appreciate your feedback and are glad we could be there for you.

Rated 5 out of 5 stars

knowledgeable

a pleasure working with Laura

12 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

You are a delight to work with! Thank you.

Rated 5 out of 5 stars

Laura is the best

Laura is the best! She will find
you the best plans for your situation. I highly recommend using her for all your needs.

11 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the recommendation — it truly means a lot to us!

Rated 5 out of 5 stars

Highly recommend

I had a very good experience with this service and the guidance provided by Laura was complete without being overwhelming. My interactions with Laura were very positive.

I definitely recommend to all who are getting close to 65 to reach out and talk with her. She makes the very convoluted "Medicare process and all its options", much easier to understand and helps one make the best decision in this critical time in life while providing peace of mind.

100% recommend her. DON'T risk delaying and running risk of lifetime penalty as nearly happened for me.

10 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the review! We’re always happy to help when you need us.

Rated 5 out of 5 stars

Would recommend

Took several times to finally connect but Laura was courteous, professional, knowledgeable and hopefully has me all set up.

4 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the review! We’re glad we could make everything clear and easy for you.

Rated 5 out of 5 stars

Truly a great experience

Truly a great experience. I would recommend My Senior Specialists to anyone who needs an agent they can trust and is looking for the best policy for your specific needs. Hands down top notch company.

1 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We appreciate you taking the time to write this review. We will be here any time you need assistance with your healthcare.

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