Silvery Reviews 

247
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff respond immediately, solve problems quickly, and remain extremely helpful throughout the process. Many people highlight the high quality of the bedding, explaining that the items are very soft, well made, and help keep them cool during the night. Some reviewers were not happy with excessive lint production or noticeable pilling issues after washing their new sheets. A few other people also noted that they still felt too warm during sleep or experienced longer wait times when trying to get a reply.

What people talk about most

Product

Clients share high satisfaction regarding the product, noting that the sheets are very comfortable, soft, and... See more

Quality

Customers had positive experiences with quality, frequently praising the sheets for being exceptionally soft,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick email responses and... See more

Response time

Users describe positive interactions with response time, frequently highlighting how quickly support staff... See more

Order

People report positive experiences with order processes, frequently highlighting helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more

Company replied

Rated 5 out of 5 stars

I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more

Company replied

Rated 5 out of 5 stars

Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

Company replied


Company details

  1. Bedding Shop
  2. also in
  3. Homewares Shop

Written by the company

Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(247)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was exceptional!!

Customer service was exceptional!!! Very pleased with how my issue was handled! Thank you!

6 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Meline,

Thank you! So glad we could take care of you. 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Your customer service is top notch

Your customer service is top notch. Very responsive! Your product is great too!

7 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you! We'll keep it up! 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Excellent customer service!

The Silvery customer service department was very responsive to my communication, and I feel confident that my issue is being resolved to my satisfaction. I am very happy with the sheets overall -- I love the generous size of the flat sheet and the heavy duty elastic corners of the fitted sheets. And the feel of these sheets is wonderful!

6 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi,

Thank you so much! We're glad we could get your issue sorted and that you're loving the sheets. The generous sizing and those elastic corners are definitely fan favorites!

Silvery Support Team

Rated 5 out of 5 stars

I was very pleased with the service !

I was very pleased with the service I received from Silvery. My problem was resolved over a holiday weekend.
My best thing is the Rest Cool sheets are awesome! I. Now sleep better than ever and the allergies I’ve had my whole life are so much better it’s unbelievable.

4 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Paloma,

This made our day! Thank you for sharing. 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very fast service

Very fast service. And the quality of product is wonderful.

5 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Zelma,

Thank you so much! That's always what we aim for.

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

The reply was almost immediate

The reply was almost immediate. They have always been so helpful. Love this company.

5 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Ellen,

Thank you so much for the kind words!

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

I enjoy my Silvery Sheets

I enjoy my Silvery Sheets. I love the feel of the coolness when I get into bed.

2 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Ursula,

That feeling when you first get into bed is the best! So glad you're enjoying them.

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very responsive and professional

Very responsive and professional! I’m replacing all of my sheets with Silvery!

3 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Becky,

We love to hear that and we'll take good care of you! 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I had an allergic reaction to using…

I had an allergic reaction to using their sheets. I broke out in a rash all over my back side and side (since I am a back and side sleeper). In speaking with my doctor and noting the only change I made was buying these sheets and using them, we decided it was just probably a reaction to the silver infusion sheets. I contacted customer service to return them as I cannot use them any longer and they were easy to work with and handled my situation with care as well as promptly and professional. I wish nothing but the best for them and wish I could continue to support them!

2 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Darla,

Thank you for sharing this and for your kind words despite what happened. We're so sorry to hear about your reaction. That's the last thing we'd ever want for any of our customers. We're really glad our team could handle things smoothly for you. Wishing you all the best! 🖤

Silvery Support Team

Rated 5 out of 5 stars

As soon as I found the problem with my…

As soon as I found the problem with my fitted sheet they were very responsive and did all they could to correct the issue. Thanks!!

22 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Charlene,

Thank you! So glad we could get the fitted sheet sorted for you quickly. Enjoy, and we're always here if you need anything. 🖤

Silvery Support Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

25 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Peggy,

Making things right and making our customers happy is exactly what we aim for! We hope you love the new set, and if anything's ever off, we'll take care of it. Just reach out at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

We had a slight problem with the First…

We had a slight problem with the First sheets and the company replaced them and told us to keep the first ones… They were very prompt in their service and reply and are very happy with the replacement sheets… They are awesome

4 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi William,

Thank you! So glad we could get that sorted out quickly and that you're loving the replacement sheets.

Thank you for choosing Silvery!

Silvery Support Team

Rated 5 out of 5 stars

These are the comfort sheets that I…

These are the comfort sheets that I ordered. I have the original ones too. I like these comfort ones much better. They aren't as chilly as my first ones. I do like that I can still find a cool spot for my feet or legs with either one. I just like both of them. My husband prefers the comfort ones. He sleeps cold and needs lots of blankets. I sleep hot.

15 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Katherine,

Love this, and we are so glad you're both happy with your sheets.🖤

Thank you for choosing Silvery!

Silvery Support Team

Rated 5 out of 5 stars

Great service

I appreciated how quickly I received a reply to my email. And on a weekend no less. Very strong customer service.

27 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Anne,

Thank you! Really glad we could get back to you quickly.

Silvery Support Team

Rated 5 out of 5 stars

Great service...

I sent a message of concern regarding my Silvery Sheets. The response was immediate. I was offered three options to resolve my issue. I chose one, and again, the response was immediate. It was so good to have a reply and get this off my "To Do" list. Thank you.
I am waiting for replacement sheets, so will see how well that goes!!!

22 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Joyce,

Thank you! We hope you love the replacement sheets when they arrive! 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Had a question about registering my…

Had a question about registering my product and I received a message quicklyand it was taken care of.

20 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you! Glad we could get that sorted out for you quickly. Thank you for choosing Silvery!

Silvery Support Team

Rated 4 out of 5 stars

I am pleased how fast they are taking…

I am pleased how fast they are taking care of my problem. Waiting to try the sheets, anxiously

17 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

We hope you're loving them once they arrive. Thank you for choosing Silvery!

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I got Silvery on Rodaneer clothes for…

I got Silvery on Rodaneer clothes for women's website and contacted them about my order and even though they weren't the right customer service they contacted me immediately in less than 15 minutes of my emailing,now that's what customer service should be for all business and companies. Even though they couldn't help me they still reached out, thanks Silvery.

15 June 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you for the kind words! Even if we couldn't fully help in this case, we always want to make sure no one is left waiting. Really appreciate you taking the time to share this! 🖤

Silvery Support Team

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