I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more
Company replied
Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more
Company replied
Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.
Company replied
Company details
- Bedding Shop
- also in
- Homewares Shop
Written by the company
Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.
Contact info
2709 N Hayden Island Dr, 97217, Portland, United States
- +1 762 920 1623
- support@mysilvery.com
- mysilvery.com
4.8
Excellent
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick Response
I got a very quick answer to my inquiry about the products I had purchased, and customer service was very helpful.
30 July 2026
Unprompted review
Reply from Silvery
Hello Susan,
Thank you! Glad we could help. 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
i am most impressed by your customer…
i am most impressed by your customer service..prompt in answering emails and understanding my issues.
5 August 2026
Unprompted review
Reply from Silvery
Hello Sue,
That means a lot, thank you! We always want to make sure every customer feels heard.
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Customer service is top notch!!
Customer service is top notch!!! My issue was resolved in under 3 hrs with no problems at all. Its nice to find that in a company these days. I will surely be a returning customer.
3 August 2026
Unprompted review
Reply from Silvery
Hello there!
So glad we could get it sorted quickly! We'll take good care of you next time too. 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Delivered quickly and they actually put…
Delivered quickly and they actually put the package on my covered porch instead of leaving it at my gate.
30 July 2026
Unprompted review
Reply from Silvery
Hello Sandy,
So glad we could get it sorted quickly. We'll take good care of you next time too! 🖤
Silvery Support Team
Love the product just need some extra money to order it.
I was looking at the product and decided to order it. As I was finishing the order I decide to wait because I didn't know if I had the extra money right now. I left it on the computer opened and it was accidently sent through. I sent an email asking to cancel the order and my response was great. They were able to cancel my order with no issues and I was very grateful. I will be ordering as soon as I have extra money.
2 August 2026
Unprompted review
Reply from Silvery
Hello Vicki,
Glad we could sort that out quickly for you. We'll be here when you're ready!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
I compared silvery with some of the…
I compared silvery with some of the other brands and decided to try silvery due to the ratings. I received a text from Ann telling me of a special offer so I jumped on that offer but I kept having issues with discount codes. Ann was super helpful and very responsive to get my order placed. The world needs more "Ann's ". Hopefully the sheets will be as awesome as she is. Thank you Ann
2 August 2026
Unprompted review
Reply from Silvery
Hello Joseph,
We couldn't agree more! We'll make sure she sees this. Hope you absolutely love the sheets!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Excellent service and assistance 👍
Excellent service and assistance from Ann👍
31 July 2026
Unprompted review
Reply from Silvery
Hi Gary,
Thank you for your feedback! We'll make sure Ann sees this. She'll be thrilled! 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Thanks for resolving the problem with…
Thanks for resolving the problem with my order
30 July 2026
Unprompted review
Reply from Silvery
Hello David,
Happy we could get that sorted for you!
Silvery Support Team
Great customer service and super…
Great customer service and super quality sheets! I’m a customer for life! And am happy to recommend silvery!
29 July 2026
Unprompted review
Reply from Silvery
Hello Karen,
Thank you so much, we'll take good care of you! 🖤
We're always just an email or call away, support@mysilvery.com or (762) 920-1623.
Silvery Support Team
OH MY GOODNESS sheets and comforter
OH MY GOODNESS, the sheets and comforter are wonderful. The comforter is so light it feels just like using just a sheet. It’s so soft you want it next to the skin. The sheets and comforter keep me cool throughout the night. I’m normally hot at night, but the sheets and especially the comforter keep you nice and cool. Give it a try.
20 July 2026
Unprompted review
Reply from Silvery
Hi Donna,
We are so happy you're sleeping cool and comfortable. The comforter is truly something special. Thank you for sharing! 🖤
We're always just an email or call away at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
The lady who helped me was GREAT
The lady who helped me was GREAT! She clearly explained things. And I had to change the order to XL and she was so great as a customer service representative. She cancelled the first order and redid it all, and was so happy to help me. She’s a gem!
24 July 2026
Unprompted review
Reply from Silvery
Hi Karen,
So glad we were able to get everything sorted for you smoothly. We'll make sure the team sees this! 🖤
We're always just an email or call away at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
BOGO question
Reply was prompt. Just not the answer that I would have liked.
24 July 2026
Unprompted review
Reply from Silvery
Hi Ellon,
Thank you for reaching out! We're sorry we couldn't give you the answer you were hoping for. If you still have questions or feel we can help further, don't hesitate to contact us again at support@mysilvery.com or (762) 920-1623. We'll do our best to find a solution that works for you.
Silvery Support Team
Responded very promptly
24 July 2026
Unprompted review
Reply from Silvery
Hello,
Thank you for your feedback!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Thank you for going out of your way
Thank you for going out of your way and making a could’ve been a difficult thing easy. And folks today do like easy. Thank you again.
24 July 2026
Unprompted review
Reply from Silvery
Hello Bennett,
So glad we could make it smooth for you. Thank you!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Ordering was easy and the sheets…
Ordering was easy and the sheets arrived fast.
23 June 2026
Unprompted review
Reply from Silvery
Hello Norma,
Thank you! Just the way it should be. 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Sheets
They were easy to work with. They wouldn’t give me back my money but I thought I was buying grounding sheets and they weren’t and they replaced them with 2 grounding sheets and I didn’t need to send back the 2 sheets I had. I haven’t gotten the grounding sheets yet but I am expecting them.
22 July 2026
Unprompted review
Reply from Silvery
Hello Amy,
We're sorry for the confusion with the order! We're glad we could find a solution that worked for you. Hope the grounding sheets have already arrived!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Great Communication - Quick Response
I emailed the Silvery late one evening and to my surprise I received a response. Communication was amazing and service has been wonderful.
23 July 2026
Unprompted review
Reply from Silvery
Hello Stephanie,
So glad we could get back to you that evening. Thank you for the kind words! 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Great customer service
Great customer service. Quality product and i plan on using them at my air bnb’s.
22 July 2026
Unprompted review
Reply from Silvery
Hi Jacob,
Thank you! That's such a great idea. Hope your guests enjoy them as much as you do!
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
We bought the sheets and the cooling…
We bought the sheets and the cooling comforter. Got the buy one gets one free and so have 2 sets of sheets and 2 of the cooling comforters. We bought the comfort sheets so they can be used year-round, much to our surprise, not only are they soft and comfortable, but have helped with our sleeping. I don't have the night sweats near as much as I did before and my husband doesn't sleep as hot as he used to. I have recommended these same products to my sister, who bought 2 sets of the sheets and also to a very good friend of mine who also bought the same products as I did. Have even recommended them to our Chiropractor and her assistant. Thank you so much for making these sheets and comforters. They are the best.
4 July 2026
Unprompted review
Reply from Silvery
Hello there!
Love hearing that both you and your husband are sleeping so much better, and recommending us! That truly means a lot to us! 🖤
We're always just an email or call away at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
Genuinely Care About Customers
They made everything so easy and over email no less. It’s not easy for your tone to be interpreted correctly without direct speech. They managed to though. When I had a problem, they immediately jumped in with multiple solutions.
21 July 2026
Unprompted review
Reply from Silvery
Hi Emine,
Getting tone right over email is genuinely hard and we're so glad it came through! Customers are our number one priority and we always want to make sure everyone feels taken care of, no matter how we're communicating. Thank you for noticing! 🖤
If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.
Silvery Support Team
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