MY Smart Home Shop Reviews 

Very good , thanks

Great experience, prompt service , will definitely use again ..

Never received item.Poor customer service

The price of these lights from My Smart Home Shop was very competitive.
Delivery was quick with plenty of communication beforehand.
The product was well packaged and of high quality as expected.
I would highly recommend My Smart Home Shop .

I’d never heard of MY Smart Home Shop before, so was wary before purchasing. Their reviews were excellent, which gave me the confidence to purchase, as did their excellent website, which gave a sense that they could be trusted. The result was excellent – outstanding communications, product delivered ahead of schedule and of the highest quality, too. Highly recommended.

Good product, good price quick delivery

Ordered and paid for on Thursday, for next day delivery. Waited in all day Friday and Saturday. Updates yielded no information. (Parcelforce- awaiting receipt of goods).
Emailed company Sunday and Monday morning to flag up no delivery and no updates.
Received email Monday pm to say an issue meant the goods had been returned but would be re-sent for Tuesday delivery.
Post Office sent email later on Monday to say delivery would be between 10am and 2 pm Tuesday. (Not guaranteed). Again, we were unable to leave home for the day. Goods arrived 4:10 pm Tuesday. We had 3 days unable to leave home as goods needed signing for. Poor and somewhat disappointing.
Follow-up phone call today (Wednesday) and apology for the delay was unexpected and appreciated.

Its over 2 months since I purchased a product from them and I haven't received it and they have stopped responding to my emails. I instigated a process with them for a refund, filled in the form, got a police report and sent the information to them and since then haven't got a response to multiple follow up emails. Still don't have the product or a refund. I don't know if the other reviews are just bots

I needed 3 x nest smoke alarms with long dates (they expire after 10years and are no longer produced). They had some that were 9 years left . Well happy. 😃

Would definitely recommend. Ordered at 3pm and tablet arrived the following day!! Well packaged. Great 👍🏻

Excellent company, very helpful.

Top quality service from start to finish, great product, great communication and super quick delivery, I bought the Blink 4 camera cctv system and saved a £100 on Argos prices, first class services, Trusted seller

Great quick service and great price

I ordered a gift last Wednesday. June 04.
I paid for the next day delivery.
Today is 09 June and I am still waiting.
The note on the tracker is that you have only told Royal Mail it is coming.
This is not a service.

I gave 5 stars as it’s an excellent service ..and the goods I was looking for very easy to access on the website as well..the only minus points were:

1. It was quite difficult to actually pay on their website..took about 4 attempts on the payment page before it was finally processed..

2. Subsequently..after actually paying for the order I then received 3-4 emails offering me a £10 discount as my order was still supposedly left in the cart, which was actually incorrect, as I had already just paid for the goods

3. I then emailed the company to ask for the £10 discount to be taken into consideration but my request was declined as my purchase had already been processed..and they were unwilling to give me a £10 refund..

Despite the hassle over non existent discounts and actually paying for my order I still gave the company 5 stars for the quick service ..my request for the discount was a bit cheeky really but even so..it seemed a bit unfair that I had paid £10 more than they were willing to charge me for the same goods I had paid for already.

Great quick service and at a price that was better than the manufacturer

Really easy to order from the website, plus the speed of which it was dispatched was brilliant.

Very easy to order, fast delivery with good communication throughout.

Great service