Mysmartmove Reviews 

3
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(3)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

incorrect report

I just put in a rental application with them. Their credit report seemed to have my current credit information but old address information, so I got a much lower score than I expected. I have my current address on my driver's license, but we'll see if my application is accepted. Is this another AI app?

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Transunion Electoral Roll errors fails mysamartmove

Trialed but the data provided is of limited value because the tenant's previous and present electoral roll data was frequently either absent or incorrect.

Presumably this is because electoral roll data is not always imported and thus updated by Transunion from the tenant's local authority, even though the tenant is recorded on the electoral roll. On eg Experian's equivalent service this data was always present and matched the documentation they provided.

The other data present - financial - was thin but the accuracy almost matched that of Experian and Equifax's equivalent services. The issue here was that there was a higher incidence of wrong subject inclusion - eg another John Smith's data included. Also decades old linked addresses where the tenant had never lived.

A shame but then you get what you pay for. Until these problems are fixed, I'd avoid.

2 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look