I had some kind of a problem - Declan not only helped me, but also solved he my problem. He did unforgettable job and I am so thankful. I quess someday I will kindly buy something, because the offer o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I saw this website ad on Facebook earlier this year, I didn't believe the prices of women trousers, shoes and T-shirts since I was in pressure to buy gift as a surprise for my daughter as her birthda... See more
Samuel helped me with issues regarding my account with mysportlookcom he was quick and very professional with my questions. Would just like to say thank you again for his help. Yours gratefully, M G... See more
I entered a competition and then found I had been tricked into subscribing to this shopping app. I did not purchase anything but money was drawn from my account twice. I immediately requested cancell... See more
Company replied
3.9
Great
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ahlby and escalation team have great…
Ahlby and escalation team have great communication skills to sort my issue and thanks to the escalation team
28 November 2024
Unprompted review
Good customer service-Phoebe
28 November 2024
Unprompted review
They were very understanding with my…
They were very understanding with my account thanks
24 November 2024
Unprompted review
Best experience in online shopping
I saw this website ad on Facebook earlier this year, I didn't believe the prices of women trousers, shoes and T-shirts since I was in pressure to buy gift as a surprise for my daughter as her birthday. I wrote the email to them to prove about their special which I saw in their site and they replied immediately provided me with more information about the shop. Then I proceeded to make my order and their service was much impressive and quicker than I was expected, I was happy with patience. And I received my order quick as it was in the site.
5 March 2024
Unprompted review
Greatings Marshall
Greatings Marshall, Escalation Team Supervisor at pamper-me.club.
Im glad to see your email that promise me what i needed of your team.
If that is true,i give you 5 stars.
Thank you and have a blessed week.Antun Davidovic
23 October 2024
Unprompted review
My sportlook is creative and innovative…
My sportlook is creative and innovative sportwear company. I like kindly service.
23 October 2024
Unprompted review
I had an immediate response and my…
I had an immediate response and my problem was resolved without any delay
The assistant was also very kind
21 October 2024
Unprompted review
Great Customer Service
My query was timeously and professionally handled by your staff. In addition they made the necessary follow ups to ensure I was satisfied.
2 September 2024
Unprompted review
My problem was sorted out quickly
My problem was sorted out quickly, and I’m very pleased with the help I received.
18 September 2024
Unprompted review
I've been charged wrongfully 9.95 I…
I've been charged wrongfully 9.95 I don't even know what's it for, just came out of my account and 8 haven't purchased anything, or even kw this company exist or not
16 September 2024
Unprompted review
Reply from Mysportlook
Dear Samina,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mysportlook.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great feedback and communication 5/5
13 September 2024
Unprompted review
The issue was resolved efficiently
The issue was resolved efficiently, and customer support was very helpful. Thank you.
7 September 2024
Unprompted review
Thank you for attending to my issue
Thank you for attending to my issue. Even though it has taken a while, I understand that procedures had to be followed before my matter could be resolved.
29 August 2024
Unprompted review
There was money that was deducted from…
There was money that was deducted from my account by you guys yet i don’t even remember ever subscribing to any of your products. Can this issue please be rectified
4 September 2024
Unprompted review
Reply from Mysportlook
Dear Noxolo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mysportlook.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Issue is being resolved
Issue is being resolved. Thank you for your help.
28 August 2024
Unprompted review
The customer service is very good,I'm…
The customer service is very good,I'm satisfied😊
27 August 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.