Ordered 3 mystery boxes. An 11 year olds gadget box, a mans mystery box and a womans mystery box. We were all shocked and happy with the quality and usefullness of the items in the boxes... See more
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Top customer service. I messed up and duplicated my order. They got in touch personally and cancelled one for me
Company replied
Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... See more
I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... See more
Company replied
Company details
Written by the company
Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.
Contact info
United Kingdom
- mysteryboxshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Impressed
I have seen these opened before and was very impressed with the quality of the items. I have bought 2 at 29.99 so far as Christmas gifts so won't know the contents until then but the boxes were pretty heavy so well filled. Will definitely be ordering another couple as Christmas gifts for this year.
Delivery was also super fast so really pleased with that.

Reply from Mysteryboxshop
rubbish email them for refund no reply
Items would be more than the £30 spent…
5 stars only because don't have option for 10!!! Easy website and the box itself is 100% worth the £29.99... its actually worth at LEAST twice that as they suggest. Ok maybe not all items suitable for this household BUT its a mystery box!! What we can't utilise ourselves or as gifts are such hugh quality will be easy to donate. 100% recommend!!

Reply from Mysteryboxshop
As expected a great box
As expected a great box , I know to can’t be helped but a few things the same as the last two boxes I ordered but a nice surprise

Reply from Mysteryboxshop
Brought a beauty box and very happy
Brought a beauty box and very happy. It’s defo worth the money and more.

Reply from Mysteryboxshop
I got my daughter the teenage girl £30…
I got my daughter the teenage girl £30 box as a birthday present she was really pleased with her stuff in side. They where lots in the box worth the money only a computer mouse she will not use. More then happy with the rest of the stuff great gifts.

Reply from Mysteryboxshop
Great company great service
I had a bit of a mix up with the boxes I ordered, I got in touch and Shamus could not of been any more helpful ! He sorted the problem out and the new box arrived the next day. Brilliant service and brilliant boxes thank you 😊

Reply from Mysteryboxshop
The web site was easy to use and they…
The web site was easy to use and they read any information you left. They kept you posted and were fast and reliable

Reply from Mysteryboxshop
I got the 29.99 househol box I was…
I got the 29.99 househol box I was definitely surprised in what I received and deffo worth it

Reply from Mysteryboxshop
Great little items
Great little items , good value for the money. Thank you

Reply from Mysteryboxshop
I Can not fault this company at all.
I Can not fault this company at all.
I was very apprehensive about ordering a mystery box and checked out many options and read many reviews and I decided to go with MysteryBoxShop and I'm so glad I did. The boxes are definitely great value for money and they arrived in great condition and in good time.
Initially there was a slight delay due to an huge increase in orders following a live stream. However I made contact and was updated immediately and within a couple of days my boxes arrived.
I then made another order which hit a technical problem so I made contact again and I was actually telephoned by the lovely Shamus who personally put my boxes on the pallet for distribution and he has followed up since to ensure I recieved them.
Such amazing customer service that is lacking by many companies these days.
I often doubt rave reviews because I always think they have been made up but here I am typing out my own rave review.
Honestly give this company a go, you won't be disappointed.

Reply from Mysteryboxshop

Reply from Mysteryboxshop
Excellent customer service
Had previously ordered a junior boys box and felt it was too much superhero items (my son is not into superheroes) and maybe aimed more at a younger child, but probably just depends on stock. Was still happy with the original purchase but I was contacted by Shamus at mystery box to chat through my original review where I prob came across as disappointed and he asked if he could send me some more items - I picked a teenage boy and my son is delighted with the items that have been delivered. We will use all of the items in the box. Value for money is really good.
Customer service for this company is excellent, and I think they have went above and beyond for me. They are clearly a company who want to get it right for people. I would definitely order again.

Reply from Mysteryboxshop
Good selection of items
Good selection of items, however have to wait till Christmas to open mine! Happy with my son’s teenage box. Great customer service too.

Reply from Mysteryboxshop
Great product
Great product. Love the item was lovely. It was great product for a birthday or Christmas present

Reply from Mysteryboxshop
**This review supersedes my previous 1…
**This review supersedes my previous 1 star rating**
Mysterybox Shop got in touch and were profoundly apologetic for the delay and lack of communication after I placed my order. I felt the company were genuine and sincere in their reaching out. The exposure from Cole & Abbie sky rocketed their orders and understandably it held up my 3 boxes. I received received a small Mystery box for my inconvenience (which I had delivered 3 days after the call, so super fast delivery) It has restored my faith in ordering again in the future.

Reply from Mysteryboxshop
Thanks for my mystery box it was…
Thanks for my mystery box it was fantastic definitely worth it

Reply from Mysteryboxshop
Fast delivery, well worth the price !
Fast delivery, also very surprised how much I recieved in the box , well worth it lots of amazing gifts in the box , I had the mens box and I'm sure the headphones alone were worth the price , but there was soo much more in the box ! I won't give the surprises away but well worth it , there was at least 7 more items in the box ,very happy ! 😀

Reply from Mysteryboxshop
Thankyou for the mystery box for woman…
Thankyou for the mystery box for woman it will make a great Christmas present. I will most likely order again

Reply from Mysteryboxshop
Best purchase so far this year
Best purchase so far this year, amazing box, full of nice items.

Reply from Mysteryboxshop
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