MV.Health Reviews 265

I don’t usually write reviews, but I felt compelled to write one for the crescendo 2. I bought this for my wife around Christmas last year. For the last couple of years, she has been struggling with a condition where the muscles of her pelvic floor were really tight and sex was painful for her. This really affected our sex life. She had been to the doctor several times, try different creams, and dilators, but nothing worked. I bought the crescendo 2 on a whim. I am so very thankful. After about a month and a half of using it to massage the pelvic floor, the pain subsided and went away completely. Our sex life is amazing now.
I told her that she needs to tell her gynecologist about this to hopefully help other women with the same condition. Thank you so much!

This little toy is by fair the absolutely the most awesome genitalia vibrator I have ever used it was an out standing experience this 85 yo dude ever experienced it is NOT a constant single spot vibrating it moves to 4 or 5 different spots on my shaft and balls.

This is regarding my purchase of the Crescendo 2. To be fully honest, my expectations may have been more than a device could deliver. Also, I haven't tried the app so I might not have all the information.
The reason for purchasing this item was due to pelvic floor issues, discomfort with penetration (since I was young), and now that I'm older I have trouble with arousal, lubrication, and satisfying orgasms.
The device has a nice material and is two fingers in width. It does bend nicely creating a finger like ability.
It is fairly easy to insert vaginally because it doesn't have the girth that other vibrators do. It creates a warming feeling and does help with arousal. It does not make me wet. I have a loss of some vaginal feeling so I can't feel all the vibes.
The best thing is since it does increase arousal and relaxes the muscles, my boyfriend can penetrate me with very little discomfort. He doesn't have to be as careful and can go deeper and thrust harder. This makes for a more satisfying orgasm for him. He doesn't really like it when I use it during intercourse because it's very loud. When he's finished I turn to an old vibrator and still can't climax.
The cons for this item are: cost, loud, gets stuck in a particular setting and you have to scramble to find the plug, doesn't help with lubrication and doesn't help with orgasms. (I did have one on my own.) Also the wing parts don't flutter and don't match up with my clitoris.
The pros: the material is soft and it's obviously well engineered. Muscles relax and my boyfriend and I can make love without much difficulty. With that taken into consideration, I still call it a win.

Customer service is cordial and extremely helpful. Above and beyond expectations.

very professional customer service. 1 product did not really work all that great for ME ... doesn't mean not for others. they honored their 30d return policy and i was able to get something that was useful. great company, solid products that seem made well.

Absolutely incredible customer service and product. Doesn't get any better than this company!

The company was very prompt in getting the order to me after sending the order form. After I received the product I found it was not beneficial to me personally, but it was a well made product that would be very useful to other customers. The company was very efficient in rectifying my situation of not being compatible to the company’s product. They did not hesitate to give me a complete refund on the cost of the incompatible product. I would not hesitate to do business with them in the future on a different product.

The customer service was more helpful and generous than most online retailers, especially those that offer romance enhancing devices. Without my wife’s knowledge, I purchased the newest Crescendo model. This was intended as a birthday surprise. Alas, she was not interested. When I contacted the company to inquire about returning, I was offered a refund. And I was not required to return the device. To me, that’s unheard of. Full refund.
Plus, the email exchange has been most civil, absolutely polite. Too generous. I hope everyone’s customer service experience is as wonderful as ours.

I reached out after my delivery was 2 days past and was saddened to learn my order was lost in route, but Customer Support made quick work of righting the situation! Literally took less than 5 minutes to send the email and they were exceedingly prompt in getting back to me.
Replacement order sent free of charge. Great service.

Purchased a product that was not quite right for me personally. The team at MysteryVibe handled every aspect of the no hassle return smoothly, and efficiently.
They are a model of how a company stands behind its promises regarding returns. Even though the product wasn’t right for me, I still highly recommend MysteryVibe to anyone interested in their product lines because of their exemplary customer service!

Tony P

As with most organizations. What makes a "difference" is the customer service. These people excell at customer service!. They go the"extra mile"! They take the extra step! They follow up in a timely fashion!
And where appropriate they offer financial incentives to "Make it Right"! I have not seen that type of response in other companies offering a similar product line.

I heard about this company on a social media platform recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with “performance” with s partner. I have to say it actually did as advertised at least in my experience ( several actually). The multiple frequency’s it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help. Also I had an issue with shipping on another device and wrote to MV Health and got an immediate response. Very nice people, SO I am going to add another one of their devices to my collection. The Molto I got on Amazon so thats a fast way to get that one, the other one I ordered from them directly. When I receive that one I will try it out and submit another review. Headed over to Amazon to give a thumbs up there as well.

The consideration this company offered was the most professional and kind response with open communication a business and fabricator can do.
After learning an earlier model first generation unit no longer had a charger I needed to replace my model with, they simply gave me a free new device OF MY CHOOSING with sincere apologies they couldn’t assist my initial request.
There was nothing technically wrong with my first unit, just no longer had the custom charger available. The new package arrived with my new chosen model and again the style, design, functionality, feel, and power is incredible. Many thanks MysteryVibe. You are the best at this game!

I had difficulty getting my device to connect to the app. One the problem was elevated to tge technical department Blessing provided adequate instructions to resolve the difficulty. Anxious now to see if it does all it's advertised to do.

I placed an order for the Tenuto 2. I had a little trouble figuring out how to use phone app to program the settings and use it as a remote control. I emailed them to explain the issue I was having and they got back to me right away with personalised help not a scripted response. After that I was good to go. Unfortunately due to my own personal issues, It wouldn't work for me. I sent another email asking if I could get a refund. I was amazed that right away The Great K**z in customer service responded " Sorry to hear your not satisfied. Would you like a refund to the card or store credit?" I was expecting to give an embarrassing explanation and told no after some back and forth. None of that! Hearing that made me smile as much as when the package arrived.
Because of the product quality and the customer service I decided to get the store credit. I place an order for a different type of devise the same day. Perhaps my wife will give a review soon.
Thank you MV

I recently had an experience with MV.Health | MysteryVibe and was impressed by their customer service. Although the Tenuto 2 I ordered wasn't suitable for me, contacting them was hassle-free. Kriz, who assisted me, was professional and understanding, offering either a store credit or a full refund. I opted for the refund, which was processed efficiently within hours. The products they offer seem to be of high quality, and their commitment to customer satisfaction is commendable. I wouldn't hesitate to try their products again in the future. Overall, a reputable company with excellent service.

Exemplary customer service! Initially, I had a problem returning the product, but Soum saw from my review that I was pretty frustrated, and he quickly stepped in. He went above and beyond to resolve the issue quickly and make things right. I wish more online companies would follow his example. I am delighted with the outcome and will recommend this company in the future.

Support from Antonette was outstanding. I had placed an order for an item and wanted to add the remote and lube. Thought that meant I needed to exchange the item, but the item is remote ready. I ordered the remote and lube, Antonette provided me with the discounted package price and the refund to my credit card happened quickly. We have exchanged several emails and Antonette has always been very quick to respond and helpful. Outstanding customer support.

I was very impressed with the response time in regards to my logging a problem. In addition, it was escalated to the CTO which in my world is to the very top. We had a meaningful dialogue via email and am pretty sure things got sorted out. It seems to have been user error and not machine or software issue. Terrific company.

good costumer service prompt nice easy going