They are good at making original sounds, I hope the beats options comes back, to choose fast or last, I've sent out two different relies for 1 revise but haven't received response, otherwise all is... See more
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Review summary
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My 29 year old daughter will be leaving to Canada 🇨🇦 permanently end of this month.. And Mystical Magical Melodies wrote a song and It was the most beautiful memorable song will be to my daughter..... See more
The words were perfectly put with music , it blew me away and when i played it for my husband he loved it . It really is a simple process and within 24 hrs i had my personal song of memories and thoug... See more
I have to make another review, because this company deserves 10 stars. I ordered 2 songs on different dates and occasions. The first song I received it in about 3 days. And the second song, just ove... See more
3.8
Great
99 reviews
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Replied to 30% of negative reviews
Typically replies within 24 hours
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I have never received it
I have never received it. I have contacted twice and have not even received a reply. You owe me a refund !
26 February 2026
I ordered the musical Melodie’s on…
I ordered the musical Melodie’s on 13/2/26. Today is the 18th and no sign of it nor an email with the said item.
I have emailed three times and attempted to phone. Left a voicemail still no reply. Disappointing service today the least and no, it’s not in the junk folder either.
There IS NO LINK for the product that has been sent only an order confirmation. I will now be asking for a total refund and will not recommend your business to anyone due to the incompetence and repeated replies people have been sent with the exact same complaint.
THERE HAS BEEN NO LINK SENT YET YOU TELLING ME THERE IS. What an absolute disgrace of a business when it comes to customer service never mind non delivery of the said product.
I should have read the reviews before paying for the product because your business seems to have a lot of dissatisfied people who have laid and NOT received. Trust Pilot have made it easier to contact you or id still be waiting for a reply of some sort. I’ll be highly NOT recommending you.
18 February 2026
Unprompted review
Reply from Mystical Magical Melodies
you within the stated timeframe, and I have confirmation and screenshots clearly showing successful delivery. I resent the file again this morning to ensure you have access to it.
Before leaving negative reviews, please check your inbox thoroughly, including spam or junk folders. It would also help to familiarise yourself with basic email and IT processes, as delivery issues are often on the recipient’s side rather than the sender’s.
As the order was fulfilled and delivered, a refund will not be issued.
We work hard to deliver every order on time and keep full records for transparency.
We responded to your enquiry within an hour of receiving it. Please double-check your inbox, including junk and spam folders, before posting negative reviews.
We work hard to ensure all queries are answered promptly and that every order is delivered within 48 hours.
Really impressed with what was created!
2 February 2026
I paid for a song on 30/1/2026
I paid for a song on 30/1/2026, I haven't received it, I tried to email the company on the 2 contact emails they both couldn't be sent due to unknown e-mail address, I am very disappointed and got a refund off PayPal my chosen form of payment.
31 January 2026
Reply from Mystical Magical Melodies
Sally your song has been sent to your inbox on the 31st of Jan...Please check your inbox/spam/junk folder
Also no other customer have complained about not being able to reach us either via our online form or our email info@mysticalmagicalmelodies.com
Amazing fast and beautiful service…
Amazing fast and beautiful service provided for ure loved ones x
5 February 2026
The song was lovely very warm felt made…
The song was lovely very warm felt made my husband cry he keeps playing it.
6 February 2026
The words were perfectly put with music…
The words were perfectly put with music , it blew me away and when i played it for my husband he loved it . It really is a simple process and within 24 hrs i had my personal song of memories and thoughts transferred to a song of my choosing from singer right through to type of music
5 February 2026
Made my sis in law cry
Made my sis in law cry , good tears she needed this lasts longer then flowers . This is the third one I had done. Perfect
5 February 2026
Ordered1st feb told me i would…
Ordered 1st feb told me i would received in48 hours still nothing has arrived please let me know whats going on need this for a birthday present
2 February 2026
Reply from Mystical Magical Melodies
Hey Dave, as explained and shown on email, your order was delivered 48 hours after you've placed it, maybe check all your inboxes including your spam/junk folder.
I ordered 30th January & now it's 3rd…
I ordered 30th January & now it's 3rd February & still.mot received my song I'm really upset as it was a present for my husband
No I have checked my spam & nothing is in there can you resend please.
You say you sent via ios I have android & the message you sent me via email says look.in the link there is nowhere to click on the link or open any thing 🤔
31 January 2026
Reply from Mystical Magical Melodies
Hey Janet...I can confirm that your order was delivered 24 hours after you've placed it...Please check your spam/junk folder for our email, with your song attached.
Absolutely beautiful xx
31 January 2026
Reply from Mystical Magical Melodies
Thank you Jennifer, highly appreciate that you like the song :)
Only reason not 5 star is i have not…
Only reason not 5 star is i have not received it yet
29 January 2026
Reply from Mystical Magical Melodies
Hey Pamela, the song has been delivered on the 29th of January, have you checked your spam inbox?
Song great but they got wife’s name wrong
I ordered a song for my wife snd our anniversary the song was great but unfortunately they got them name wrong during the song a few times so I emailed them they said no problem they would redo it within 48 hrs but I still haven’t received it and there’s no reply’s to my emails very disappointing
22 January 2026
Unprompted review
Reply from Mystical Magical Melodies
Hi Richard
Firstly, I want to sincerely apologise for the delay and for the lack of communication. You are absolutely right to feel disappointed.
Your corrected song should have been delivered within the timeframe we gave you, and we fell short on that. Over the past few days we experienced an unusually high volume of orders, which disrupted our normal workflow. That is not an excuse, just an explanation of what happened, and it’s something we are actively addressing to ensure it does not happen again.
Absolutely thrilledThis was absolutely amazing
This was absolutely amazing. Wrote me a brilliant song for my daughters birthday
Absolutely thrilled
15 January 2026
Had this done for my grandsons 30th…
Had this done for my grandsons 30th birthday he hasn’t heard it yet but myself and his mom were in tears it’s so lovely,
Well done and Thankyou.
5 January 2026
many thanks …
exceptional melody it was sung with feeling , it was received in speedy time and priced well
12 January 2026
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