Mystockings Reviews 

398
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I absolutely LOVE mystockings.co.uk. Fast delivery, beautiful products, beautifully presented. All wrapped up in great customer service. I don't order from anywhere else. I'm pretty certain they t... See more

Rated 5 out of 5 stars

I give 5 stars. Twice one item in order was canceled because it was out of stock, but the price of the item was refunded right away no problem at all. The rest arrived very fast, detailed item trackin... See more

Rated 2 out of 5 stars

Although I have been satisfied with every previous order from MyStockings, that wasn't the case this time around. The order was for six pairs of stockings, two pair each of three designs. The very f... See more

Rated 5 out of 5 stars

Great selection of products, excellent customer service even out of hours. Item I bought came quickly and exceeded expectations, highly recommended 5****

Company details

  1. Lingerie shop

Information provided by various external sources

Yorkshire (UK) based legwear webshop with beautiful fashion tights, stockings and hold ups, and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(398)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great selection of products, excellent customer service even out of hours. Item I bought came quickly and exceeded expectations, highly recommended 5****

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Dependable customer care & high quality stockings

My definite go to from now on. I trust this company to do good by me. There was a problem with my order and I needed it sorting urgently - which they did. The customer care was friendly, approachable and professional. And the stockings themselves are very much high quality - I adore them! I am a very happy customer.

26 May 2023
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Untrustworthy. From an order of 9 pairs of tights, only 8 arrived - one pair was out of stock but no email was received to inform me of this, and they only refunded when I chased. I sent some pairs back for a refund, and they refunded all but one pair. Again, no email. On chasing they said the package was opened so they would not refund. Again - why not let me know? Poor communications all around, makes me suspicious and I won't use them again.

24 December 2022
Unprompted review
Mystockings logo

Reply from Mystockings

Hello,
Really sorry to hear that you feel this way.
We did send you an email about the put of stock product and the refund is an automated process that starts immediately when we can’t completely fulfill an order.
You were sent another email when we processed the returned goods (also automated email). You did send back hosiery that was opened / used, and our refund policy on our website is very clear about these items.
Kind regards

Mystockings

Rated 3 out of 5 stars

Kit's thoughts

Love the products you have in the store, but more brands would be welcome, like some famous brands such as Wolford. And i would be happier if there are more lingerie and suspenders sets to offer. Moreover, the checkout page doesnt allow me to change the address. I even went to my account page to delete the original address. But it still insisted to stay there in the checkout page. That was so frustrating. Please fix the issue. Can't think of anything more now. Love your store. Thank you.

22 October 2022
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
An incorrect item was sent, but this was resent out immediately.
Very impressed with the service thank you

20 August 2022

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