Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
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Review summary
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What people talk about most
Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
Company replied
Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty product supplier
- Beauty supply store
- Cosmetic Products Manufacturer
- Cosmetics shop
- Toiletries Shop
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
65 year old user
I've been using the powder (and strips bi monthly) since January and it's definitely brightened up my 65 year old teeth. Ordering is easy as well and delivery has been prompt.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Angela,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
So far so good!
So far so good! It is a fab product, and I’m already seeing results!
28 April 2026
Unprompted review
Reply from MySweetSmile
Hi Krystal,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Great product and speedy service.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Paul,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Really works!
Fabulous product. Really works quickly to whiten teeth and remove plaque
12 May 2026
Unprompted review
Reply from MySweetSmile
Hi Sheila,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Reply from MySweetSmile
Hi there,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Good product
Very quick delivery, good size tub. Have only used about 4 times to date and already I can see a bit of a difference. Looking forward to seeing what difference a few weeks makes. Great price too.
10 May 2026
Unprompted review
Reply from MySweetSmile
Hi there,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Teeth Whitening
The product is good and can see improvement in the discolouration
28 February 2026
Unprompted review
Genuinely works and doesn't make my…
Genuinely works and doesn't make my gums feel sore at all.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Tracy,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Great product
Great product, teeth look brighter and very clean. Received product soon after ordering.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Rosie,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Have been using the whitening powder…
Have been using the whitening powder for a while now and find it excellent. The new strawberry flavour is lovely. My teeth certainly look brighter and my dentist agrees
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Annie,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Jules,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Better than whitening strips
Been using this for a while and now my daughter uses it as well.
I'm not a fan of the whitening strips so this works for me
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Dianne,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Swift delivery and really good quality
2 April 2026
Unprompted review
Reply from MySweetSmile
Hi Paul,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Give this product a bit of a chance I think…
I’ve waited some time (possibly about a month) before I felt able to give a honest review about this product. I was sceptical about its hype but now I can say I think there is a very slight improvement to my nashers! I acknowledge they were never going to be bright white but if I look hard they do seem to appear to be a brighter creamy colour. I use it 3 times a week and whether I’d purchase it again when I’ve used this first pot up I really don’t know - watch this space is all I can say!
16 May 2026
Unprompted review
Great product great service.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Margaret,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Seems to have whitened my teeth a…
Seems to have whitened my teeth a little so I’m persevering and hoping for greater improvement
25 April 2026
Unprompted review
I can definitely tell the difference in…
I can definitely tell the difference in my teeth. They feel great afterwards too.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Clare,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
-Mary
Reply from MySweetSmile
Hi Angel,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Early days…..
Efficient delivery of order. Early days yet to fully review the effectiveness of the product, but nice flavour.
16 May 2026
Unprompted review
Unfortunately I am unable to buy your…
Unfortunately I am unable to buy your product continuously due to financial issue. I am pleased with the results I have had although using everything day long term would definitely achieve much better results. I am 59 and don't expect miracles, I wish I started many years ago but I would definitely recommend it.😉
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Lizzy,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
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