mytacticalpromos.com Reviews 1,156

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent products and high quality, often noting that items arrive as described and within the expected timeframe. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and helpful responses to their inquiries and issues. However, some people were dissatisfied with their orders, particularly regarding "mystery boxes" which occasionally contained items of perceived lower value than advertised or expected. A few other people also felt that the ordering process could be confusing, with some experiencing duplicate orders or unexpected charges, and others mentioning delays in shipping or a lack of communication regarding backordered items.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and durability of items like... See more

Order

Reviewers express mixed feelings about their ordering experiences. Many customers praise the customer service... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "over the top" and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Consumers find price to be ambiguous, with many appreciating the good quality products for reasonable prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Miscomunication

Well, there was some confusion on my billing and I emailed them about the situation and they refunded my money ASAP. I will continue to shop with them.They kept it 💯!!!!!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam. Big time!

My first order with this company was correct and quite a pleasant experience. Next order was supposed to be the same. I paid for 3 Trump Mystery Boxes that should have been filled with a bunch of goodies. They sent me only 1 box with 3 little things in it. They said that was what I ordered, but that is a lie. It was plainly shown on my debit card as postage charges for 3 boxes. I ordered

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Good guys to do business with

These guys are always having a great deals on stuff where you discover shipping and others were really actually purchased it in no cover shipping but usually what you gets worth the money that's for sure that I had an issue with somehow or something got double ordered but I sent an email and they got back with me pretty quickly and said all right we refunded that one taking it off the order and and I it will ship out tomorrow so that's great news I like a company that's straightforward needs you to deal with

10 October 2025
Unprompted review
Rated 4 out of 5 stars

I've had an overall solid experience…

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, sometimes faster) and the quality of the products has been awesome. You do have to read the fine print though, as some orders also include trial subscriptions to magazines or other services that charge $47-$67 per month if you don't cancel them within the free trial period. That said, I have never had an issue canceling or being charged unnecessarily.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I was charged $37 for three shirts.

I was charged $37 for shirts three months in a row! Also, I initially was charged $16.69 for unknown reason. I contacted them and they only refunded the $16.69. My request for a return mailing envelope was not met. So now I will contact my credit card company to dispute the transactions.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Never received confirmation of my…

Never received confirmation of my order! But they didn’t hesitate to take the money from my account immediately! Then kept receiving emails that I never finished my purchase and to go to my tactical promos to complete my order! Then I waited for my purchases and nothing ever showed up! When I finally got someone to email me back they said I needed to wait 2 weeks and I should receive my purchases! I explained that it was close to a month already and where were my orders ! Since I had ordered 4 items! Then proceeded to send picture of my bank account where they removed the money just a few days after my order! After emailing back and forth for over a week or 2 they decided instead of sending me my orders , they refunded my money! Then I waited biggest problem was these were to be Birthday gifts! So now I’m out my gifts! I felt with all my inconveniences that they could give me a discount! Now haven’t even heard back from anyone! Not very good customer service from this company! 😠😞👎🏼

18 August 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY THEY'LL EVENTUALLY TRY SCAM YOU !

I'VE ORDERED MANY ITEMS FROM THEM, This order was supposed to be: 2 free mystery boxes @ $10.99 each S&H +$9.95 EACH TO EXPIDITE&iNSURE... 1ST they changed the charges to include some club multiple times I didn't order, after a day got that straight. 5 days and I get 1 small box with 2 items inside, and a email that my order was delivered ...I reply wanting to know where the other box is, to be told it was all in the one box... charged 2 S&H and expidite fees for 1 small box, say I want my other box and stop scamming people , have been refunded now, but if I hadn't paid attention they'd have taken me for $hundreds, CS Blocked me from ever ordering again for asking if they were high.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

I was offered a T-shirt for $2.49

I was offered a T-shirt for $2.49. Since then I’ve found two other charges to my account for $37.00. I never agreed to these charges and I’ve gotten nothing in return. This is a scam, it’s not a promotional deal. DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION, and if you did, contact your bank immediately. They will try to rip you off.

22 June 2025
Unprompted review
Rated 3 out of 5 stars

This is America my right to ...

I enjoy my initial President Signature T-shirt, however a membership was not disclosed at purchase but daily these folks try to debit my account for at least .99 cent!. And made an offer tonight for 5 additional T-shirts for the offer amount (shipping) but charged $49.95 that I didn't authorize knowingly because I don't have $49.95 for T-shirts tonight but could have been excellent Christmas gifts if the actual price had been made known to me. Tactical responded to my concern immediately and that appeases me somewhat.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

I've gotten 2 tactical knives from…

I've gotten 2 tactical knives from these guys. I bought one at a half-off price and the other just paid shipping! I've also bought a solar charging flashlight w/phone charger ports and paid a discounted price. Their product that they had each time was exactly what they said it was and arrived within the timeframe that they said it would.

16 September 2024
Unprompted review

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