mytello - cheap international calls Reviews 5,674

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 776 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its excellent quality, noting clear connections and reliable international calls that feel like local ones. Many people appreciate the user-friendly experience, finding the service easy to set up and use, often highlighting its affordability and competitive pricing compared to other options. The convenience of making international calls without hidden costs and with good customer service is frequently mentioned as a significant benefit. However, some customers also noted issues with call quality, experiencing frequent cut-offs, dropped calls, or poor connection that made communication difficult. A few other people also felt that there was a lack of transparency regarding pricing, leading to confusion about rates.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers highlighting the great and very cheap rates for... See more

User experience

Customers had positive experiences with user experience, finding the service easy to use and reliable with... See more

Service

Reviewers highlight positive aspects of service, with many describing it as reliable, cost-effective, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting excellent call clarity and sound quality,... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting easy and clear calls, especially for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall value for money. Just shows you how incumbent TelCo’s fleece people on long distance calls. Quality is sometimes fluctuating but OK. Keypad tones worked for me nicely, a feat that other provid... See more

Rated 5 out of 5 stars

After using Skype for many years for calling land line phone numbers, it was quite a challenge finding a new provider. MyTello is the perfect replacement. The connection is very good and cost are low... See more

Rated 5 out of 5 stars

mytello.com is an excellent service for making calls to friends and family who live abroad. It's easy to use, the line quality is always excellent, and the cost of the calls is very reasonable. I'm... See more

Rated 5 out of 5 stars

My international calls go through every time. They are as clear as a local call. I use mytello whenever WhatsApp is not an option. The pricing is very affordable with easy use and quality calls.


Company details

  1. Telecommunications service provider
  2. Phone and internet services
  3. Telecommunications Contractor
  4. Telephone company

About mytello - cheap international calls

Written by the company

Cheap international calls

mytello offers international calls at best call quality and super low rates. Our service works from any landline or mobile phone without a basic fee or contract. For each international number you want to call you get a local dial-in number from mytello. You call this local number and we connect you to more than 227 countries.

mytello was founded in 2015, by a group of young entrepreneurs based in Austria, Europe. We are working hard to make international calls cheaper and offering high quality calls.

  • Make cheap international calls with mytello.
  • Works from any landline or cell phone.
  • No contract, no basic fee, and no hidden costs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great app.

The signal is good. If you add a call history menu when dial the number would be perfect. So next time no need to input the number again.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

Very easy to use

Very easy to use, and generally quality of my calls were good with only occasional interference on my international calls whereby my call recipient reported some noise like I was " underwater"However mostly happy with the quality

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Very cheap international calls

The Mytello app on my phone is great for calling to government offices in my country who don't use whatsapp. The rates of my sim provider are horrible but Mytello's rates are incredibly low. The app is very easy to use. I'm very satisfied 👍🏼

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Sometimes have to recall 2-3 times

Many times the recipient is unable to hear me. This seems to be ongoing despite 5G high speed internet

25 March 2026
Unprompted review
mytello - cheap international calls logo

Reply from mytello - cheap international calls

HI send us an email to support@mytello.com and we can check and fix it. Martin

Rated 5 out of 5 stars

I use Mytello mainly for calls from the USA to Europe

I use Mytello mainly for calls from the USA to the Netherlands. I started the service because of very low charges, but I am particularly impressed with the speed of connection and the excellent clarity of the line. Additionally, I get a reminder email from Mytello when my credit is getting low (not very often due to the low costs) which enables me to me to top up and avoid my call cutting of through lack of credit on my account.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

International calling is a breeze with mytello

mytello has made international calling such a breeze. No expensive calls added to the cell phone bill from one's cell provider and no limitations on times to place calls. It's easy, works without a glitch, and allows for calls to 800 numbers in the US, which is helpful for those without a US cell phone plan.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect replacement for Skype

After using Skype for many years for calling land line phone numbers, it was quite a challenge finding a new provider. MyTello is the perfect replacement.
The connection is very good and cost are low. What else would you want.

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Great service, just one UI experience could be better.

I love the possibility to just put a number in my account and then call it from my phone. That's really, really helpful.

The only thing that annoys me every time I have to log into the platform is that the login button is kind of in the menu. Only the sign up button is very visible, so I always go like, "Sign up, no, I'm signed up already. Oh yes, I have to go to login, which is here in the menu." That's very annoying.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this service

Very disappointed with this service. The website clearly advertises 3.4p per minute to Turkey landlines, which is why I used it. However, when I checked my call history I was charged at the mobile rate instead, even though I dialled a landline number.

This feels misleading. If a number is treated as mobile rather than landline, that should be clearly explained before the call, not discovered after being charged.

Because of this pricing confusion, I would not recommend the service unless they improve transparency about their rates.

16 March 2026
Unprompted review
mytello - cheap international calls logo

Reply from mytello - cheap international calls

Hi please contact us via support@mytello.com and we can check, fix and refund the calls. Martin

Rated 5 out of 5 stars

A delighted former Skype user ...

Former Skype user, looking for a viable alternative. Mytello REALLY came through, and I'm thrilled with their service. Took a long time to get it set up, because of a MISTAKE OF MINE, not theirs. But Martin Bauer, my account contact hung in with the process, showing great patience and politeness. Ten stars! And it's great to be able to make international calls again. Big thanks!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Not the easiest to use but works fantastically

Not the easiest or intuitive app to use but it works flawlessly and is such good value for money for making calls wherever you are. I've used it in Thailand, Australia New Zealand and even French Polynesia to make international calls. Highly recommend.

16 March 2026
Unprompted review

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