Overall value for money. Just shows you how incumbent TelCo’s fleece people on long distance calls. Quality is sometimes fluctuating but OK. Keypad tones worked for me nicely, a feat that other provid... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Telecommunications service provider
- Phone and internet services
- Telecommunications Contractor
- Telephone company
About mytello - cheap international calls
Written by the company
Cheap international calls
mytello offers international calls at best call quality and super low rates. Our service works from any landline or mobile phone without a basic fee or contract. For each international number you want to call you get a local dial-in number from mytello. You call this local number and we connect you to more than 227 countries.
mytello was founded in 2015, by a group of young entrepreneurs based in Austria, Europe. We are working hard to make international calls cheaper and offering high quality calls.
- Make cheap international calls with mytello.
- Works from any landline or cell phone.
- No contract, no basic fee, and no hidden costs.
Contact info
Ahornweg 14, 1220, Wien, Austria
- support@mytello.com
- mytello.com
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great app.
The signal is good. If you add a call history menu when dial the number would be perfect. So next time no need to input the number again.
Very easy to use
Very easy to use, and generally quality of my calls were good with only occasional interference on my international calls whereby my call recipient reported some noise like I was " underwater"However mostly happy with the quality
Very cheap international calls
The Mytello app on my phone is great for calling to government offices in my country who don't use whatsapp. The rates of my sim provider are horrible but Mytello's rates are incredibly low. The app is very easy to use. I'm very satisfied 👍🏼
Connection and sound quality are great
Connection and sound quality are great.
Easy to use.
Mytello connects quickly
Mytello connects quickly, words are clear and no echoes. It’s very simple to use. Thank you.
Sometimes have to recall 2-3 times
Many times the recipient is unable to hear me. This seems to be ongoing despite 5G high speed internet

Reply from mytello - cheap international calls
I've been using mytello for 2 years
I've been using mytello for 2 years. They offer good value for international calls, saving our company a lot of money.
I use Mytello mainly for calls from the USA to Europe
I use Mytello mainly for calls from the USA to the Netherlands. I started the service because of very low charges, but I am particularly impressed with the speed of connection and the excellent clarity of the line. Additionally, I get a reminder email from Mytello when my credit is getting low (not very often due to the low costs) which enables me to me to top up and avoid my call cutting of through lack of credit on my account.
We need the redial list please
International calling is a breeze with mytello
mytello has made international calling such a breeze. No expensive calls added to the cell phone bill from one's cell provider and no limitations on times to place calls. It's easy, works without a glitch, and allows for calls to 800 numbers in the US, which is helpful for those without a US cell phone plan.
Perfect replacement for Skype
After using Skype for many years for calling land line phone numbers, it was quite a challenge finding a new provider. MyTello is the perfect replacement.
The connection is very good and cost are low. What else would you want.
Excellent App
Very easy to use app. Good prices and I have had no issues whatsoever with connections or clarity.
I am happy with this company it’s cheap…
I am happy with this company it’s cheap and trustworthy
Great service, just one UI experience could be better.
I love the possibility to just put a number in my account and then call it from my phone. That's really, really helpful.
The only thing that annoys me every time I have to log into the platform is that the login button is kind of in the menu. Only the sign up button is very visible, so I always go like, "Sign up, no, I'm signed up already. Oh yes, I have to go to login, which is here in the menu." That's very annoying.
Excellent service,quick easy to use app…
Excellent service,quick easy to use app and customer service perfect!
Very disappointed with this service
Very disappointed with this service. The website clearly advertises 3.4p per minute to Turkey landlines, which is why I used it. However, when I checked my call history I was charged at the mobile rate instead, even though I dialled a landline number.
This feels misleading. If a number is treated as mobile rather than landline, that should be clearly explained before the call, not discovered after being charged.
Because of this pricing confusion, I would not recommend the service unless they improve transparency about their rates.

Reply from mytello - cheap international calls
A delighted former Skype user ...
Former Skype user, looking for a viable alternative. Mytello REALLY came through, and I'm thrilled with their service. Took a long time to get it set up, because of a MISTAKE OF MINE, not theirs. But Martin Bauer, my account contact hung in with the process, showing great patience and politeness. Ten stars! And it's great to be able to make international calls again. Big thanks!
Not the easiest to use but works fantastically
Not the easiest or intuitive app to use but it works flawlessly and is such good value for money for making calls wherever you are. I've used it in Thailand, Australia New Zealand and even French Polynesia to make international calls. Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







