Mytollovid Reviews 163

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Website does not work for UN-SUBSCRIBING toggle. Each time I ordered, I ended up with another subscription. Then each subscription did a monthly charge to send product. For 3 days, I was obsessive... See more

Rated 5 out of 5 stars

It worked. Severe COVID symptoms Monday early AM, took Tollovid 3 pills immediately and evening, 12 hrs later stabilized, could not keep food down, 24hrs food staying down, 72 Hrs eating close to nor... See more

Rated 1 out of 5 stars

I am still waiting for two subscription orders to be fulfilled. I haven't heard any updates since early May. I would like a refund asap. I'm not sure if this did anything for my long Covid with the tw... See more

Company replied

Rated 1 out of 5 stars

I started taking Tollovid approximately 1 year ago and everything was fine until they stopped sending the product but kept billing my credit card. I attempted to contact them by email, telephone and... See more

Company replied

Company details

Written by the company

Todos Medical is a healthcare company focused on bring precision diagnostic blood testing, precision natural supplements and medical foods to market to improve human health.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

163 reviews

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Rated 1 out of 5 stars

Charged but didn't receive my order

I was charged for my monthly order but never received anything. I contacted them without any response back. I don't understand how you can charge something prior to sending out the product.

20 January 2024
Rated 1 out of 5 stars

Tollovid UNSUBSCRIBING - website does not work for…

Website does not work for UN-SUBSCRIBING toggle. Each time I ordered, I ended up with another subscription. Then each subscription did a monthly charge to send product. For 3 days, I was obsessive compulsive trying to follow directions for UNSUBSCRIBING to pause monthly product shipments multiplied by 2. Then, tried chat and emailing sales …NO RESPONSE BACK. Then blocked Cc charges with plan to return Tollovid product to Sender. It’s like a conveyer belt that I can not stop! (Product was good in 2-weeks I was over Long COVID which I had been struggling with being very I’ll for 2-months.)

3 January 2024
Rated 1 out of 5 stars

I never received my shipment of…

I never received my shipment of Tollovid. I paid for the product and it was lost or stolen in a New Jersey warehouse. I contacted your company and was told they would respond in 2 or 3 days. Nothing but crickets was heard from your company. It is now over 4 weeks and no response or product was shipped to me.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

The most recent purchase was stellar

The most recent purchase was stellar. I received the order in less than a week. My prior order took 1 month and in chat I never received a response to my inquiries. The improvement was amazint. Overall I would like to see a reduction in cost or more frequent specials. Very important product but very expensive. Perhaps a frequent purchaser program or a gold member status etc

24 November 2023
Rated 1 out of 5 stars

You have my name wrong.

You have my name wrong.
You failed to send me tracking data for my shipment.

9 November 2023
Mytollovid logo

Reply from Mytollovid

Hi Claire, we apologize for any issues with your name! We still do not provide tracking services for shipments, this feature is still in the works as of right now. Please contact us at info@mytollovid.com for any inquiries moving forward. Thank you for your patience.

Rated 1 out of 5 stars

My order never shipped and company…

My order never shipped and company unresponsive. It said it was supposed to ship the next day, it's been 9 days now with no update. I emailed a few days ago and didn't get a response. Terrible customer experience

Response: I placed a second order on Amazon after my order from mytollovid.com (Order #7450) never arrived

4 November 2023
Mytollovid logo

Reply from Mytollovid

Hello, we apologize for the delays due to a sudden change in customer service staff - but we promise to have your order sorted 100%! We have looked up your order and it shows it was delivered by Amazon on November 13, 2023. Please let us know if you've received your shipment, and if you have, a revision of your review would be very much appreciated. Feel free to contact us at info@mytollovid.com for any inquiries moving forward.

Rated 4 out of 5 stars

Shop failed on ordering; getting sorted now

Tried to place an order, but got an "error occured" at checkout. No order placed, but payment was still taken. Have not been able to raise any response by email or the chat feature. So they have my money, but as far as I know, no order was completed.

Update: the shop has been very helpful, pro-active, and gone out of their way to help me get the order sorted today. I'll keep updating as it progresses.

6 October 2023
Unprompted review
Mytollovid logo

Reply from Mytollovid

Hello, we apologize for the delays due to a sudden change in customer service staff - but we promise to have your order sorted 100%! We are currently going through the backlogs and sorting out all issues, if you need a refund or shipment of product please let us know. Feel free to contact us at info@mytollovid.com for any inquiries moving forward. Thank you for your patience!

Rated 3 out of 5 stars

NOT A HAPPY CUSTOMER...

Helps in the beginning and after a few days it does not. I might have to increase the dosage - but it is simply too expensive.
Besides: their customer service is more than disappointing. I needed a bottle to take with me to Europe and had asked for an earlier shipping - no reaction whatsoever. Not that they shipped it or when they are shipping it. So I cancelled again...
Also they offer a 15% discount on their website and 10% on my next order - no offer code to fill in anywhere... VERY UNPROFESSIONAL. I will look into alternatives

15 October 2023
Unprompted review
Mytollovid logo

Reply from Mytollovid

Hello, we apologize for the delays due to a sudden change in customer service staff. Please use coupon code 'First15' to take advantage of the 15% discount. We would also like to offer you another code that will be available for a limited time, this will be 3 bottles for $300 with the code '3for3'. We apologize again for the inconvenience! Feel free to contact us at info@mytollovid.com for any inquiries moving forward. Thank you for your patience.

Rated 2 out of 5 stars

I’ve sent 2 emails requesting to cancel…

I’ve sent 2 emails requesting to cancel my subscription and have not heard anything back.

5 October 2023
Mytollovid logo

Reply from Mytollovid

Hello, we apologize for the delays due to a sudden change in customer service staff. We apologize again for the inconvenience! Feel free to contact us at info@mytollovid.com for any inquiries moving forward. We will also be looking into cancelling your subscription as well, that should be taken care of by today. Thank you for your patience.

Rated 5 out of 5 stars

I was skeptical but it saved me

I was skeptical, but this stuff really saved me from the hell of Long Covid. Initially, I did the intense dose and it knocked LC back about 80 percent. I use small daily dose before my first travels after 2 years of LC for immune support. Why do people give bad reviews for a delivery issue and have never tried the product? I have ordered on Amazon and recieved every bottle.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

When wellness is required

Our multigenerational contagion was shortened and less severe by using Tollovid at high frequency for the elders and less so for academically stressed teens with no noticeable side effects. It was good to have a very effective treatment on hand. Thank you.

7 September 2023
Rated 1 out of 5 stars

It's actually a joke that mytollovid…

It's actually a joke that mytollovid emailed me to ask for a review. The product never arrived. They have not replied to several attempts to contact them. It's impossible to reach them by phone. As far as I'm concerned my money has been stolen and they are a scam company. Do not buy from their website. They take the money when they clearly don't have stock and then disappear. Absolute disgrace. Dr Leo Gallant should stop telling sufferers with long covid to send hundreds of dollars to this company. It won't do his reputation any good.

13 September 2023
Unprompted review
Mytollovid logo

Reply from Mytollovid

Hello, we apologize for the delays due to a sudden change in customer service staff - but we promise to have your order sorted 100%! Feel free to contact us at info@mytollovid.com for any inquiries moving forward. We will absolutely guarantee a refund or shipment of product, whichever you need. Thank you for your patience.

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