The Overall, the transfer service was excellent: perfectly on time, a spotless car, and the child car seat was ready and immaculate as requested. Special shoutout to the driver on our outbound journe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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This was the first time I had used My Transfers to take us from Palma Airport to Puerto Pollensa. Overall the experience was good although the driver on the outward journey was not waiting for us wh... See more
Company replied
On airport arrival I received a text from the driver saying he was waiting for in a specific location with my name. Also on pick up I had the same driver again who messaged to say he was 15 mins early... See more
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Driver was waiting when we arrived. Very pleasant gentleman who looked after us very well. We rebooked again for pick up a week later. Again driver was there on time. Very pleasant and helpful. C... See more
Company replied
Company details
Information provided by various external sources
At MyTransfers we offer reliable airport transfers worldwide. Book Today your airport or holiday taxi or minivan transfer and save BIG. Pre-book your private door-to-door transfer anywhere in the world.
Contact info
United States
- bookings@mytransfers.com
- mytransfers.com
4.2
Great
19k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Proof will be in the delivery but so far so good.
I found the ordering of the transfer fairly easy with options. I chose the premium service as it is a special occasion for a long weekend in Porto.
9 July 2026
Unprompted review
Reply from My Transfers
Dear Jerry,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We really appreciate your feedback.
If you have a moment, we'd love to hear what we could improve to obtain a 5-star rating from you. Your suggestions are incredibly valuable and help us continue enhancing our service.
We hope to serve you again soon!
Kind regards,
MyTransfers Team
Very nice experience
Very professional, on time information about the driver (name, phone number). Driver was on time, sending all instructions when we are lending where to find him.
2 July 2026
Reply from My Transfers
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Very bad service
Very bad service, the driver count the 1 hour from arrival time which is un realistic !! Plus that the immigration process has been extended with the scan and all matters. Although we have been late only 5 mins and he already left us without even apologized
25 June 2026
Reply from My Transfers
Dear Maha,
We have been trying to reach you regarding your pick-up for Booking ID 2385840.
The driver was on time at the meeting point and waited as per the free waiting time offered by your booking. The driver was released, please find attached proofs of providing the service as per your booking information.
We are truly sorry for missing our service, as per the service was provided according to booking information, a refund cannot be made on this booking.
Best regards
Daniela
Again I had 2 very good experiences…
Again I had 2 very good experiences with MyTransfer. Wa picked up at the airport on time and again a pick up at my apartment in Malaga
8 July 2026
Reply from My Transfers
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Excellent service
24 June 2026
Reply from My Transfers
Dear Poorya,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Reply from My Transfers
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Easy to book
Easy to book, good value and driver waiting at arrivals was very professional
1 July 2026
Reply from My Transfers
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Reply from My Transfers
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Great service and price
Great service and price, after landing from the UK, driver met at location as advised
25 June 2026
Reply from My Transfers
Dear Khaled,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Very efficient and very polite driver…
Very efficient and very polite driver couldn't do enough for us i highly recommend.
1 July 2026
Reply from My Transfers
Dear Michael,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
strightforward and easy
9 July 2026
Unprompted review
Reply from My Transfers
Dear Zivorad,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Excellent service
Excellent service. They kept you updated and were on time. Friendly staff. Would recommend to others. Great job
23 June 2026
Reply from My Transfers
Dear Rhys,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Reply from My Transfers
Dear Kat,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Drivers done a great job thankyou
1 July 2026
Reply from My Transfers
Dear Gary,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Very courteous and on time
1 July 2026
Reply from My Transfers
Dear Sugie,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Great staff and vehicles
Great staff, very polite and punctual. Easy to book and to find the driver at the airport. Excellent communication throughout
1 July 2026
Reply from My Transfers
Dear Allison,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Awful experience with My Transfers
Awful experience with My Transfers. Followed booking procedures on their website : added flight arrival time as requested. We arrived at Palma and encountered a crazy busy passport control which took nearly an hour (from plane to baggage collection). The driver called to say he wasnt waiting anymore and left. I explained that we were a baby and a toddler and he said he couldn't wait. I feel like the booking details are misleading. Nowhere was it clear that we had an hour otherwise I'd have put a later time knowing the issues currently going on. £110 down the drain.
22 June 2026
Reply from My Transfers
Dear Caroline,
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards
MyTransfers team
The car arrived right on time
The car arrived right on time, was clean and comfortable. We had a great transfer!
1 July 2026
Reply from My Transfers
Dear customer,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Trip to the airport
Trip to the airport. Driver arrived 8min late. Then he argued that we had to pay the highway toll although we had already paid for the agreed price. Half way he needed to stop to get gasoline. And he was pretty rude on top. Never again. Do NOT recommend!
24 June 2026
Reply from My Transfers
Thank you for sharing your concern with us. We take your feedback very seriously and are working hard to resolve the issue as soon as possible. Please include your reservation number in this section. Our team will be happy to assist you.
Kind regards,
MyTransfers team
Reply from My Transfers
Dear Kristoffer,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
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