I have been using Trust Medical since Fall 2025 and it's been great! The response time in receiving letter is always fast and if a correction is needed, someone responds quickly to make the correctio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
After using trust medical two times I’ve had a very great experience. On the second note I got, I must’ve entered the wrong DOB due to the note not having the correct date. Nick from customer support... See more
Company replied
I had made a mistake on my information for a work excuse and they corrected my mistake without hesitation, responded promptly and was super friendly and helpful! The website is user friendly, easy to... See more
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I had an incredible experience! The website first off is very crisp and informative. Moving forward, when you choose what you need you only get a few questions to answer and you can even write your ow... See more
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Company details
About Trust Medical
Written by the company
Trust Medical™ is a telehealth medical practice that specializes in leave management. We provide employment and school-related medical documentation from board-certified doctors and nurse practitioners licensed in all 50 states.
Trust Medical providers are experts in evaluating patients for Doctor's Notes, FMLA Certification, Paid Family & Medical Leave (PFML), Short-Term Disability (STD), ADA Accommodations, and Return-to-Work Clearance (RTW). We make it simple, fast, and secure to request medical leave from licensed healthcare providers.
Every document is reviewed and signed by a credential-verified healthcare provider and includes:
- Official letterhead and secure signature
- Tamper-proof watermark and certificate of signature
- Provider's name, credentials, and medical license number
- Dedicated verification phone number for employers, schools, or recipients
Every document is HIPAA-compliant, legally valid in all 50 states, and accepted by employers, HR departments, schools, and institutions nationwide. If your medical document isn’t accepted, we’ll refund you in full.
Simple requests like Doctor's Notes are delivered within 15 minutes, with no video appointment required. A board-certified physician licensed in your state reviews your intake and makes an independent clinical decision on whether time off work is medically appropriate. For FMLA, PFML, Paid Leave, STD, and ADA accommodations, you'll have a live video evaluation with a licensed provider and documentation is delivered within 24–48 hours.
Trust Medical has helped over 250,000 patients nationwide get verified medical documentation.Need to verify the authenticity of a medical document or note? Our employer verification phone line is available daily from 7AM–11PM EST. If you have any questions, call us at 844-282-2731.
Contact info
4.7
Excellent
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
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Great!
They have great costumer service & I received my doctors note quickly!
17 December 2025
Unprompted review
Reply from Trust Medical
Hi Rachel,
Thank you for sharing your experience. We are happy to hear that our customer service was helpful and that you received your doctor’s note quickly. Making the process smooth and timely is always our goal.
We appreciate your feedback.
Thank you for trusting Trust Medical! 💙
Highly recommend this company for leave…
Highly recommend this company for leave support. They are efficient and easy to work with. Plan to continue working with them!
8 December 2025
Reply from Trust Medical
Hi Jennifer,
Thank you for the recommendation, we truly appreciate you sharing your experience 😊 We are glad to hear that our team made the process smooth you, and it means a lot to know you felt supported along the way.
Thank you for trusting Trust Medical! 💙
Trust medical made this a great…
Trust medical made this a great experience. I highly recommend to everyone, hands down the best . With awesome doctors and customer service
4 December 2025
Unprompted review
Reply from Trust Medical
Hi Joe,
We’re so glad to hear you had a great experience and enjoyed working with our doctors and customer service! 🙌 Thank you for the high recommendation.
Thank you for trusting Trust Medical! 💙
Mytrustmedical has always responded…
Mytrustmedical has always responded quickly and timely to my requests for care. I will continue to trust them and refer them to others. I'm also satisfied that they also can provide me with a real and certified note when I need it.
26 November 2025
Reply from Trust Medical
Hi,
We’re so glad to hear our team has consistently responded quickly and provided you with real, certified notes when needed! Thank you for your trust and for referring us to others.
Thank you for trusting Trust Medical! 💙
Great communication
Great communication! I customer service 10/10. I accidentally entered my birthday wrong and they helped me out with no issues. I will definitely be using this service again and recommending it to others.
1 December 2025
Unprompted review
Reply from Trust Medical
Hi Iliana,
We’re so glad to hear our team provided excellent support and helped fix your birthday issue quickly! 🙌 Thank you for recommending us and we look forward to helping you again.
Thank you for trusting Trust Medical! 💙
Reply from Trust Medical
Hi,
We’re happy to hear you found our service fast and easy! ⚡
Thank you for trusting Trust Medical! 💙
It was great the customer service was…
It was great the customer service was really good
22 November 2025
Unprompted review
Reply from Trust Medical
Hi Seaniya,
We’re glad to hear you had a great experience and found our customer service helpful! 😊
Thank you for trusting Trust Medical! 💙
Trust Medical is Legit for anyone…
Trust Medical is Legit for anyone reading the reviews! I was skeptical at first but I got my note within under 10 minutes. I highly recommend! Please anyone reading this review you can count on Trust Medical!
20 November 2025
Unprompted review
Reply from Trust Medical
Hi Christopher,
We’re so glad we could earn your trust and get your note to you so quickly! Thank you for the strong recommendation and for sharing your experience.
Thank you for trusting Trust Medical! 💙
I initially entered the wrong dates and…
I initially entered the wrong dates and they quickly made the changes for me.
16 November 2025
Reply from Trust Medical
Hi,
We’re glad we could quickly fix the dates for you! Thank you for sharing your experience.
Thank you for trusting Trust Medical! 💙
Trust Medical provides excellent
Trust Medical provides excellent, dependable service. The staff is professional, attentive, and genuinely cares about patients. A great experience overall!
30 October 2025
Unprompted review
Reply from Trust Medical
Hi Layla,
We’re so happy to hear you found our service excellent and dependable! 🙌 It’s wonderful to know our team made your experience professional and caring.
Thank you for trusting Trust Medical! 💙
Easy process
Easy process. They respond super fast. Legitimate. Secure. I recommend them to anyone who needs an excuse for school or work. Very quick assistance; they always answer super fast when I have a question or concern. Excellent.
12 November 2025
Unprompted review
So fast
So fast, easy, and legit. I had covid and even with a positive covid text, my job still required a doctors note for my two days off and this saved me. High key recommend, I will use them again for sure!
12 November 2025
Reply from Trust Medical
Hi Matthias,
We’re so glad we could help you get a legit doctor’s note quickly and make things easier while you were sick! Thank you for the high recommendation, and we’ll be here whenever you need us again.
Thank you for trusting Trust Medical! 💙
Quick and easy service
Quick and easy service. Best option for a note when an appointment at doctors office takes days to get. Sometimes, this is all you need. It's a great service to use. Thanks.
12 November 2025
Reply from Trust Medical
Hi Joseph,
We’re glad to hear you found our service quick, easy, and a great solution when doctor’s appointments take too long! Thank you for sharing your experience.
Thank you for trusting Trust Medical! 💙
Trust Medical, amazing experience!
Dealing with my doctor was very smooth and easy process. Doctors here in FL for some reason just give a hard time when it comes to paperwork, but not Trust Medical. I truly recommend them if you have any chronic issues like what I have
Or as simple as a doctor note to cover you.
I approve 1000% Trust Medical.
Sincerely,
John Wilcher Jr
20 October 2025
Reply from Trust Medical
Hi John,
We’re so glad to hear your experience with us was smooth and easy, especially compared to the usual hassles with paperwork! 🙌 Thank you for your strong recommendation and trust.
Thank you for trusting Trust Medical! 💙
This website is great
This website is great! They are very fast and efficient. And if you accidentally make a mistake they have no problem helping you fix it. Highly recommend!!!
12 November 2025
Unprompted review
Reply from Trust Medical
Hi Trista,
We’re so glad you found our service fast, efficient, and easy to correct if needed! 🙌 Your recommendation means a lot to us.
Thank you for trusting Trust Medical! 💙
Trust Medical has the fastest customer…
Trust Medical has the fastest customer service, best doctors at a great rate. I will be back again and I will recommend this to my friends and family.
9 November 2025
Reply from Trust Medical
Hi,
We’re so glad to hear you had a great experience with our fast customer service and trusted doctors! Thank you for recommending us and we look forward to helping you again.
Thank you for trusting Trust Medical! 💙
If you need corrections or additions don’t hold your breath
The initial appointment is a breeze but if you ask for any additional documents or corrections you will get the run around. I had my appointment within 1 day. I did their online questionnaire and uploaded the necessary documents from my HR site for them to fill out. Within 24hrs of having my initial consult I received my FMLA forms but they didn’t fill out the ones I uploaded. They filled out generic Labor Department forms. I requested that they redo and I’ve got such a run around that my HR department just gave up and asked me to transfer the info to our forms and submit that with their generic documents. Not ideal. Then, since the approval is not in place yet I have to produce a sick note to excuse my absence until the FMLA approval comes through. I requested said note and again, I am getting the run around. If the initial appointment takes 24hrs from start to finish why am I waiting 5 days for a simple sick note?
2 November 2025
Unprompted review
Fast and easy!
This company provides documentation with ease. The customer service was fast with a reply to extend the note when needed! Highly recommend.
5 November 2025
Reply from Trust Medical
Hi Alyssa,
We are happy to hear the process was easy for you and that our team was able to help with your extension quickly. We appreciate your recommendation and your trust. 😊
Thank you for trusting Trust Medical! 💙
Very quick and reliable so happy with…
Very quick and reliable so happy with thus company!
30 October 2025
Unprompted review
Reply from Trust Medical
Hi Stacey,
We are glad to hear you had a quick and reliable experience. Thank you for sharing your feedback. 😊
Thank you for trusting Trust Medical! 💙
James Baylock from Bristol, CT. I HIGHLY recommend Trust Medical!!
I had a WONDERFUL experience in dealing with Trust Medical. I was in a bit of a bind when I was ill and had to miss time from work, and Trust Medical was there for me during that time. I had to miss 5 days of work and was unable to see my doctor due to them being fully booked. I didn’t know what to do, so I scoured the internet to try to see if I could get a doctors note for work, low and behold, I landed on Trust Medical, and they provided me with such quick, seamless, and high quality results that it was really amazing. I 100% recommend Trust Medical! I even had a slight issue and their customer support was extremely responsive, kind, and willing to help.
29 October 2025
Unprompted review
Reply from Trust Medical
Hi James,
We are glad we could help you quickly, especially when getting an appointment was difficult. It is great to know the process felt smooth and that our support team was able to assist you right away. Your recommendation means a lot. 😊
Thank you for trusting Trust Medical! 💙
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