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MyTutor Reviews 3,930

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and the positive impact tutors have on students' confidence and understanding. Many appreciate the ease of setting up lessons, the detailed feedback provided after each session, and the overall quality of the service. People find the website user-friendly, making it simple to navigate and book sessions, and the platform is often praised for its efficiency in connecting students with suitable tutors. However, some customers were dissatisfied with the customer service, citing unhelpful responses and issues with account management, including unexpected cancellations. A few people also mentioned difficulties when applying to become tutors, feeling their experience was overlooked or that the application process was rigid.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the tutors for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use for... See more

Service

Clients share positive opinions on service, highlighting the effectiveness of the tutors and the personalized... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent... See more

Website

People report ambiguous experiences with the website. Many customers find the website easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My tutor has been such a blessing. She has been excelling in maths. I get reports after every session saying what she did well and what needs to be worked through. My daughter choose to keep her camer... See more

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more


Company details

  1. #18 of 19 best companies in Tutor
  2. #19 of 22 best companies in Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

A PhD is not good enough

I applied to be a sociology tutor. I pivoted from three Cs in Maths, Physics and Chemistry, and did a foundation degree in humanities, eventually scoring an average of 75 in my undergraduate sociology degree.

Since, I have gained a masters and then doctoral degree. A PhD that was funded by the ESRC, and supervised by one of the greatest scholars in the last five decades. The peak achievement of the English education system - the end goal of all tutoring, and dream of many tutee.

I was rejected automatically from this platform from not achieving a B or higher at A-Level. Which is a level 3 qualification. But I hold a level 8 qualification, and am certified to write the textbooks for a sociology class.

The support staff reaction when I pointed out the absurdity was to just quote "you did not meet our criteria", over and over. And I got a copy/paste response from the 'senior support staff'.

Robots most likely?

I changed my grades from medicore to exceptional. This makes me an idea tutor. My rejection here makes me question the integrity of this site and the people that it is recruiting.

Edit: I registered to teach undergraduate and post graduate. So the comment below makes no sense.

26 September 2025
Unprompted review
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Reply from MyTutor

Hi Adam,

Thank you for taking the time to leave your review.

We appreciate that not meeting the criteria for the next stage of the tutor application process isn’t ideal, however, our policy requires that all tutors on the platform need to have achieved at least a B grade at A-level in the subjects they’d like to tutor. This is regardless of any higher qualifications such as undergraduate, master's, or doctoral degrees.

This policy is based on the platform's "near-peer" tutoring model, which prioritizes tutors who have recently and successfully completed the same qualifications as the students they will be supporting. The requirement applies even if you have advanced degrees or significant teaching experience, as the majority of the customer base seeks help specifically with GCSE and A-level subjects.

We understand your disappointment but want to reassure you that this is not a reflection on your higher academic achievements. The policy in regards to A-levels is applied consistently to all applicants to maintain the platform's model and customer expectations.

If you’d like to discuss anything further, please feel free to contact us via live chat or email us at support@mytutor.co.uk

Thank you again for providing us with your feedback.
MyTutor Team

Rated 5 out of 5 stars

Easy to Use and lots of Choice

Used for all children for A-Level -Lots of effective tutors providing personalized, well-structured lessons, focus on conversational skills and cultural context, and offer encouragement while building confidence

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Engaging and supportive tutor pays off

Our daughter has found real benefit to a carefully selected and matched tutor who has motivated and inspired her knowledge of biology. There is no reluctance to have the extra lessons and actually looks forward to them. Her school teacher has noticed the improvement and passed comment. Very pleased.

23 September 2025
Rated 5 out of 5 stars

Very good tutoring

Both tutors (English and Chemistry) are very good. At the end of each lesson, my daughter has always learned or understood better something. Marey (English) sends a very detailed report after each lesson which is very much appreciated.

25 September 2025
Rated 5 out of 5 stars

Excellent tutor

Excellent tutor, at an affordable price, who has given my daughter a massive amount of confidence in Maths. I believe that the quality of the tutor will make the difference next summer in her passing rather than failing her Maths GCSE

25 September 2025
Rated 5 out of 5 stars

An excellent choice for my son who has…

An excellent choice for my son who has pushed himself to take A-level Maths - he’s found the Tutor invaluable and everything is explained and gone through at a pace he can follow and understand. The tutor is careful to make sure the student is comfortable with a chosen topic before moving onto the next phase. I love the communication and how easy it is to set up the lessons and the fact that you get feedback after each session. Overall a great experience to date.

25 September 2025
Rated 5 out of 5 stars

Fantastic

Fantastic, my son is being really motivated by his tutor and his lessons are going really well.

22 September 2025
Rated 5 out of 5 stars

Gold standard

Provides excellent support to Tutors and a simple and easy to access interface for parents and schools. Gives tutors plenty of resources to crack on and teach!

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Easy to pick your tutor from a huge variety, first free 15 minute session allowed time to see who suited my son best.
Advice and tips picked up helped with confidence in sitting the UCAT

10 September 2025
Rated 5 out of 5 stars

Making a world of difference

Very reliable, helpful, organised and professional tutor. My son is engaged in the session and gaining alot of 1:1 help - no longer available in your average school lessons.

6 September 2025

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