As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more
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I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more
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Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more
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excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done
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Company details
Written by the company
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Contact info
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australia
- info@mytuxedo.com.au
- mytuxedo.com.au
4.7
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from MyTuxedo
Good morning Jonathan,
Thanks for stopping to leave your review, we appreciate your time and words of honesty.
Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.
We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Elizabeth,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Tadiwanashe,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning PAul,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Thouroughly satisfied
I "lucked" upon the My Tuxedo website while looking for new Lodge shoes. I was pleased to see some items there that I had been looking for. I placed my order and was pleasantly surprised with the swiftness of delivery. The items were exactly as described and will be put to use over the course of time. The quality of all my items appears to be first class. Recommend My Tuxedo to everyone.Thank you.
13 August 2025
Reply from MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Great service and terrific quality…
Great service and terrific quality product extremely happy with my experience.
11 August 2025
Reply from MyTuxedo
Good morning Ron,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
received the item quickly however the…
received the item quickly however the jacket was to small and i returned it a couple of days ago.
very surprised the jacket came all the way from the UK.
7 August 2025
Reply from MyTuxedo
Good morning David,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
We are indeed in the UK and use the fasted services possible to get purchases to customers in AU at times in as little as 4 days!
Sorry to see your garment did not fit, as soon as our AU returns centre marks your order as delivered we will refund same day.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
I chose to order on a weekend for…
I chose to order on a weekend for delivery at end of week for a black tie event on Friday night , noting the web address was .com.au meaning delivery within Australia.
After paying I only then see the goods are coming from UK . My plans were dashed as delivery took 7 to 8 business days & I wasted $40 AUD on delivery & did not use the goods.
Very disappointed.
4 August 2025
Reply from MyTuxedo
Good morning Mark,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
We do indeed ship all goods internationally from the UK and have tired to be as accurate with timeframes as possible.
We offer a 5 working day express service, which I can see reached you in 6 working days so I apologize for this and have now refunded you the delivery paid.
Sorry as I can see this has caused some inconvenience.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Starkey,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent experience with this company
Great choice of waistcoat with matching bow ties. Great quality and excellent customer service. Was shipped on the day I ordered it, so quick delivery. Would purchase from this company again.
24 June 2025
Reply from MyTuxedo
Good morning Linda,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
The Harris Tweed overcoat is excellent
The Harris Tweed overcoat is excellent. The coat was well packed and arrived promptly.
Thank you My Tuxedo.
17 June 2025
Reply from MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
As Great serviceper usual prompt delivery and a easy…
As per usual prompt delivery and a easy site to navigate
27 May 2025
Reply from MyTuxedo
Good morning Chris,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
The best range of classic era Tweed…
The best range of classic era Tweed clothing. Affordable prices. Fast and well packaged delivery from England to Australia. I shall continue to use MyTuxedo.com.au for buying formal clothing.
12 May 2025
Reply from MyTuxedo
Good morning Todd,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning MArk,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Mirror shine
The Dobell patent trainers have a comfy sole. It might take a couple of wears to break the shoes in because I had some blisters at the end of the day.
I wore them the other day and whilst walking around the streets of the city I heard a girl say my shoes were cute.
7 April 2025
Reply from MyTuxedo
Good morning Pinkface,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Excellent service!
Excellent service!
Ordering online was easy, safe, and secure. I’m very happy with my purchase. I’ve ordered multiple times without any issues, and each experience has been smooth and reliable. I highly recommend your products and services!👍🙏❤️
7 April 2025
Reply from MyTuxedo
Good morning Valentina,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
You responded urgently and I were…
You responded urgently and it’s like you took interest in ensuring the matter was quickly resolved by following up with the courier. Your customer service team were excellent.
19 March 2025
Reply from MyTuxedo
Good morning Kenneth,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Happy Customer,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from MyTuxedo
Good morning Michael,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
Be very cautious before purchasing - refund did end up coming
Refund di come but took some time and some follow up
18 February 2025
Reply from MyTuxedo
Good morning Susan,
Thanks for taking the time to leave your review, I can see the team have refunded you upon receipt of the return?
Also I can see all the communications between yourself and the CS team including an email we responded asking for more information but we did not get a response.
Sorry you feel we have let you down by not providing the service you expect.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au
All the best
Dave
Customer Services, Operations & Logistics Manager
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