I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... See more
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Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... See more
Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... See more
Company replied
It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... See more
Company replied
Company details
Written by the company
We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.
Contact info
Unit 15 Stfit Park, TQ12 3SH, Newton Abbot, United Kingdom
- 01626 897776
- info@myvapestore.co.uk
- myvapestore.co.uk
4.9
Excellent
2k reviews
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Really friendly helpful staff helped my…
Really friendly helpful staff helped my mum to choose the right vape as she wants to give up smoking. Parking outside, highly recommend.
18 November 2024
Reply from My Vape Store
Thanks for that Mark. Hope you're getting on well with that au gold lemon lime. Proper flavourful range those ones!
Always very helpful and polite.
Always very helpful and polite.
Give good advice.
Wouldn't go anywhere else
Highly recommend.
17 November 2024
Reply from My Vape Store
Thanks Carol! Love to hear it! If ever there's room to improve our service be sure to let us know. Always looking to improve however we can
Reply from My Vape Store
Thanks for that Nadim! Glad to hear it, and we'll be sure to see you back in soon!
Good I love the vape store
16 November 2024
Reply from My Vape Store
Strong praise! But we can't disagree haha Expect that same 10/10 service at anyone of our local branches! Thanks Sam!
Very happy customer
Very fast shipping, easy to order. "Extra's" in packaging was a nice touch
17 November 2024
Good friendly staff and lots of choice
10 November 2024
Choice amazing price fantastic parking…
Choice amazing price fantastic parking not a problem, service helpful polite and friendly really welcoming. Will definitely be returning
9 November 2024
Reply from My Vape Store
Thanks Carolyn! We make it look easy haha. Glad you had a good time shopping with us and hopefully see you back in soon!
My Vape Store - Totnes
The service was very polite and helpful. plenty to choose from. very neat and clean store. The Gent who served us was really friendly. would recommend this store to anyone.
15 November 2024
Excellent service and information. from the new store in
Excellent service and information.
13 November 2024
Helpful Staff, Wide Selection
All of the staff at all the branches I've been to have been incredibly helpful and knowledgeable about all of their products, great shops
7 November 2024
Reply from My Vape Store
convenience is key! Thanks for that Morris. If ever we can make the experience even more convenient for you be sure to let us know. We're always eager to improve however we can!
Excellent customer service helped with…
Excellent customer service helped with everything I needed no hanging about
12 November 2024
Reply from My Vape Store
We've been working in the industry long enough to have turned our salesmanship into a science. If you wanna be in and out fast we can cater for it, if you need us to slow it all down to help you learn more about the products we can do that too! Thanks for the review Sarah!
Reply from My Vape Store
Thanks Kay! Love to hear it! Hopefully see you back in soonish!
Reply from My Vape Store
Short and sweet! Yet couldn't put it better myself haha Thanks Mike! Much appreciated!
Reply from My Vape Store
Thanks for that Camilla! Much appreciated!
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