My Watch LLC Reviews 286

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and detailed communication, making the buying process smooth and transparent. The products are frequently described as being exactly as advertised, often exceeding expectations in condition and quality. Reviewers highlight the efficiency of the delivery service, with many receiving their purchases promptly and securely. The overall service and user experience are consistently rated as excellent, with many expressing their intent to make future purchases. However, some customers noted that while the watches arrived as described, they felt a degree of apprehension about the authenticity when buying high-value items online, relying on the company's reputation.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with their purchases and... See more

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting their... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast shipping,... See more

User experience

People report positive experiences with the user experience, often describing it as easy, professional, and... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fe... See more

Rated 5 out of 5 stars

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process. I had some doubts before received the watch and he,s always answe... See more

Rated 5 out of 5 stars

I purchased a Rolex Sub from MyWatchLLC in December 2025. Danny and Sam were very prompt and communicative throughout the whole process, from payment to shipment. When I got my watch, its condition ma... See more

Rated 5 out of 5 stars

Fantastic experience trading and purchasing a watch through My Watch LLC. Communication was clear, professional, and honest from start to finish. The trade value was fair, pricing was competitive,... See more


Company details

  1. Watch shop
  2. Watch repair shop

Written by the company

My Watch LLC is a new and pre-owned luxury watch dealer based in the Metro Detroit area (Oak Park, Michigan). Specializing in BUY-SELL-TRADE-CONSIGNING high-end watches and jewelry, we are a trusted dealer working with all luxury brands with a strong inventory on most popular modern Rolex models including Daytana, Day-Date, GMT Master II, Submariner, Datejust, Yacht Master, Sea-Dweller, Skydweller, Cellini, and Milguass. MyWatch is not an authorized Rolex SA AD nor are we an authorized retailer of any other watch manufacturer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Transactions go smoothly

Danny at my watch did whatever had to be done to make the deal happen! He pulled twisted and contorted to make me happy ! rather than lose patience, he showed composure and professionalism, and found a way to make a deal work! This is my second transaction with my Watches LLC. Both times everything went smoothly with shipping and the exact description product. I definitely will deal with them again I totally recommend others to use them.

19 February 2026
Rated 5 out of 5 stars

Very satisfied.

Danny and his team were very professional and gave me numerous options. I found the exact watch I wanted and they gave me a fair trade in value. I will be buying another watch soon.

22 January 2026
Rated 5 out of 5 stars

Rolex Submariner

Danny and the team at MyWatch were fantastic from start to finish! Buying a luxury watch online can be a scary process, but they make it easy and stress free. Will absolutely be turning to them again for any future online watch purchases.

19 February 2026
Rated 5 out of 5 stars

I purchased my 2025 Rolex Daytona 18K Gold

I have purchased a Rolex Daytona 18K gold, I have had a wonderful experience Dealing with Danny and Sam, I recommend My Watch LLC to anyone that is wanting to purchase a high and luxury watch. I will be returning to buy others time pieces.

20 January 2026
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Experience with My Watch LLC

Fantastic experience trading and purchasing a watch through My Watch LLC. Communication was clear, professional, and honest from start to finish. The trade value was fair, pricing was competitive, and the entire process was smooth and transparent.

The watch arrived exactly as described and in excellent condition. It’s clear they take pride in what they do. I wouldn’t hesitate to work with them again and highly recommend My Watch LLC to anyone looking to buy or trade a watch.

20 January 2026
Rated 5 out of 5 stars

5-star buying experience

I had a 5-star experience buying a preowned Omega Speedmaster Professional from My Watch LLC! Every part of the process from the initial contact to the final delivery was smooth and easy. Their team was very friendly and patiently answered all of my questions. I had the watch in hand from across the country less than 24 hours after sending the bank wire. This watch is flawless - better than described honestly as it seems like practically a new watch. It keeps time at about +2 seconds per day - well within the advertised METAS certification. Priced at a few thousand dollars, a Speedmaster is not exactly an inexpensive watch, but Danny and his team at My Watch LLC regularly deal in watches costing 10 or 20 times its value and yet I felt that I was treated with just as much patience, care, and respect with my purchase as I would have if I were buying a solid gold Patek or a platinum Daytona. Well done My Watch LLC! If I ever decide to move upmarket from my Speedmaster, I will not hesitate to give my business to My Watch LLC again!

26 December 2025
Rated 5 out of 5 stars

Excellent Watch Buying Experience

I purchased a Rolex Sub from MyWatchLLC in December 2025. Danny and Sam were very prompt and communicative throughout the whole process, from payment to shipment. When I got my watch, its condition matched the online listing exactly. I would definitely do business again in the future with this company.

22 December 2025
Rated 5 out of 5 stars

New Rolex Daytona from My Watch LLC 🫶

I purchased a brand new Rolex Daytona from My Watch LLC. I am not going to lie. I was a little skeptical about sending a large amount of money to an Internet website. But after talking to the owner, Dan and people in their staff, Sam I felt very comfortable purchasing the Rolex Daytona. From the time I sent the money to receiving the watch was approximately 36 hours and every step of the way somebody from My Watch was contacting me, letting me know where My Watch was, and when I would receive it, they gave me updates throughout the day I would highly recommend this company. Later that week I traded in my Rolex two tone Bluesy. Dan gave me a great price for it and I purchase a yatchmaster solid gold with the oyster flex bracelet. I have been trying to get this watch for a couple of years now and Dan was able to locate one. It’s a first class operation. This is the only place I will ever by a watch from. Thank you My Watch LLC special thanks to Dan, Sam and the person in shipping. I love you guys.

13 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look