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Rated 5 out of 5 stars

Experience with Nabers Group for our Solo401K Trust has been excellent. Their support is superb, and have been very helpful on multiple occasions when we had questions as a newbie. They even alerted... See more

Company replied

Rated 3 out of 5 stars

I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... See more

Company replied

Rated 5 out of 5 stars

With Nabers Group since 2017... Researched high and low for Self Directed Solo 401K and found Jeff and Rachel to be honest brokers of these instruments. Education articles and simplicity of setting up... See more

Company replied

Rated 3 out of 5 stars

I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... See more

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3.7

Average

TrustScore 3.5 out of 5

272 reviews

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Rated 5 out of 5 stars

Best Solo 401k

Best Solo 401k

Nabers is fantastic in setting up and maintaining your solo 401k. The setup process was very easy and their community groups and support were there to answer all my questions. Highly recommend.

2 January 2024
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Reply from Nabers Group

Thanks so much for your feedback, Jason! We're so proud of our Community because it is made up of thousands of intelligent self-directed investors like YOU. Keep on rocking and we'll be here to support you in your retirement goals!

Rated 5 out of 5 stars

Highly recommended company for solo…

Highly recommended company for solo 401K. Responsive, polite, knowledgeable, affordable. Only thing I ask for is for them to bring your crowdcast lectures- learnt a lot of valuable lessons and practical advise.

26 August 2023
Rated 5 out of 5 stars

Great service. Please think about phone service for existing customers

The team is very knowledgeable and patient with ignorant customers like me. Ability for existing customers to talk over phone (even if it is for a small hourly fees) would be a great feature that you should seriously think about. This will grow your business because most Self-employed biz. and CPA do not usually understand the complexities of Solo 401k plans.

1 November 2023
Rated 5 out of 5 stars

Excellent service and support

The company has turned a complex process into a very simple interface. The support team is extremely knowledgeable and helpful with creating the solo 401k documents. They provide ongoing support throughout the year answering questions and directing you to articles that provide the information you need at the time that you need it. They also have a great knowledgebase full of usefully information. I highly recommend them!

27 November 2023
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Reply from Nabers Group

Thanks, JE. We greatly appreciate your feedback and will continue to work hard making tools to ensure using your Solo 401k is even easier!

Rated 5 out of 5 stars

Very Knowledgeable. Quick and Concise Answers

I had a series specific questions for certain scenarios. I was given clear and concise answers. Most answers were given in less than a day. Nabers Group have been most helpful for me to make my investment decisions within my Solo401K.

8 November 2023
Rated 5 out of 5 stars

Very professional to the point!

Very professional to the point and answered all questions promptly, very impressed with follow information regarding services that where provided and how to move forward… great experience overall

7 November 2023
Rated 5 out of 5 stars

They really make it easy

They really make it easy, their advertised prices are a bit outdated but I shopped around and they are still the cheapest.

Their customer support was great, the community support and chat support features are really great too.

30 October 2023
Rated 4 out of 5 stars

Mixed Experience then a positive reply...

Documents were prepared quickly, but my documents contained some inaccuracies due to the fact that the application I completed online did not include a blank for a sole proprietor to include a DBA. When I requested what I presumed to be my document developer, she did not have a customer first attitude and said she completed in accordance with my application. As previously stated, there was not a dba line in the application. I requested she update, and told me that I had to go through the support group and provided that email. So, I went through all the documents, highlighting all the areas where I thought the name change should occur, however there was about a half dozen where I wasn't sure whether it should be in my own name or that of the company. I posted comments where I was unsure and hopefully all my documents come back with proper naming in place and in compliance. Not a pleasure writing this review, and just wish there was a friendlier tone and an attitude of "let's get this fixed" rather than acting as if I should have known better.

Update, 11/2/23 - Owner got involved, shared with me that I missed the opportunity to drop in a dba, but had updated documents before the end of the day. So my mistake on that, just wish the first representative was as quick to be a problem solver than push me to someone else. It appears company management is quick to fix things!

31 October 2023
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Reply from Nabers Group

Thank you for your great feedback, Ted and I'm glad we got everything worked out in the end. We're glad to be on this journey with you and will keep working hard to ensure the setup process is even smoother! Please keep the feedback coming and good to have you aboard.

Rated 5 out of 5 stars

Do not hesitate

I was skeptical to use the online discount service but Naber’s group went way beyond my expectations.
Theirs price is cheap comparing to pension admin I was using before and support is way beyond any expectations.

17 October 2023
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Reply from Nabers Group

Thank you Igor! We'll work hard to continue to exceed your expectations and create an experience where it's easy (and fun?) to use your Solo 401k plan. Keep the great feedback coming!

Rated 4 out of 5 stars

the need for a separate bank account…

the need for a separate bank account and the documents to set it up

2 October 2023
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Reply from Nabers Group

Appreciate the feedback, John. We're working on bringing those features in house to make your Solo 401k experience even more seamless. Stay tuned for more exciting updates coming soon!

Rated 2 out of 5 stars

Very disappointed

15 September 2023
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Reply from Nabers Group

Thank you for your feedback and we're sorry this didn't work out for you due to third party banks denying your applications.

We've provided a full refund and wish you the best of luck in your future endeavors!

Rated 4 out of 5 stars

So far so good

So far so good, but I haven't even started yet. It's been a 3 week process to get a bank account opened because of fumbles with their banking partner.

6 September 2023
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Reply from Nabers Group

Thanks for your great feedback, Jonathan. The bank you're opening an account with is an external third party unaffiliated with Nabers, but we'll be happy to see if we can help them speed things along. Keep the great feedback coming and we're excited for you to dig in and use your Solo 401k!

Rated 3 out of 5 stars

Initial call was good but downhill from there…

Initial call was good but downhill from there. Canned email responses to questions. Very little assistance after payment was made. Solera is a joke and a waste of time. Titan makes up for that somewhat. The differences between the two are striking. I submitted an app on the website for Gemini. No confirmation or correspondence at all until I received an email that my app was being put on hold. By then I had already opened a Kraken account. I would have done more buinsess with you including my IRA, but that's not happening.

13 August 2023
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Reply from Nabers Group

Hi John, thanks for your transparent feedback. It's helpful so we can grow.

We sent you 5 email reminders to sign your Gemini application and another 7 emails after we prepared your Solo 401k, to be sure you have the help and support you need (answering questions regarding banking, brokerage, investment options, etc).

We also have a private Plan Owner Community and Weekly live Q&A sessions where you can get help from our in-house experts and other Solo 401k plan owners. This is in addition to live chat on Solo401k.com.

Keep us posted if we can help further - we'll be here to help and thanks again for your candor.

Rated 5 out of 5 stars

Setting up my solo 401(k)

Setting up my solo 401(k) with Nabers Group seemed to be seamless and very efficient. The staff that I interacted with have been very professional and knowledgeable. Overall has been a great experience so far.

16 August 2023
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Reply from Nabers Group

Thank you, Matthew! We'll continue to work hard delivering even more tools to make using your Solo 401k easy and support building your retirement nest egg. Keep up the great work!

Rated 5 out of 5 stars

The Ultimate Solo 401K Provider

After months of researching and reading the fine print on Solo 401Ks and Self-Directed IRAs, I found what I was looking for in the Nabers Solo 401K product.

Note that Nabers was at the top of the list from Day 1, although I had to do my due diligence, and they won the prize (my business).

I chose Nabers because they have a wealth of resources (and they are free, too...) for every type of scenario, along with an interactive blog and social media groups. This way, I can stay updated and learn new strategies from other Solo 401K members.

I strongly recommend them and using the companies on their preferred partners' page since not everyone understands the nuances of self-directed retirement accounts.

Lastly, the sign-up process and price are the best in the market, which was an added bonus for me.

I have already recommended Solo401K.com to my solopreneur friends.

5 August 2023
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Reply from Nabers Group

Thank you so much for this feedback, David. We know navigating the world of self-directed investing can be overwhelming and I'm glad the support channels and resources are helping. We'll continue to work hard making our processes even easier so you can spend time on the important stuff - growing your retirement wealth. Keep up the excellent work and we're glad to be on this journey with you!

Rated 3 out of 5 stars

It requires more knowledge than a…

It requires more knowledge than a casual read to know the meaning of the vast paperwork we must sign. It's disruptive to have to stop & email each question for an answer in order to proceed. Even then, I'm not sure I understand the implications.

7 August 2023
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Reply from Nabers Group

Thanks for your clear feedback, Anna. We have various support channels, including our Community-based support (with our in-house experts and other Solo 401k plan owners answering questions regularly!), in addition to our Knowledge Base, live chat, and weekly Q&A sessions.

I know the 401k plan can be overwhelming - there's a lot to it which is why we make our network of partners available, too (banks, CPAs, attorneys, investment ideas, etc).

Please utilize our support channels so we can continue to support you - your retirement goals are worth it.

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