Steer away from them! Getting my money back was difficult, but luckily ‘safere_ claim” assisted me in retrieving everything successfully..
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order placement works well and the user interface is fine. However, the chart for the German 30-minute index (I haven't tested others) isn't displayed correctly when changing the timeframe, or only... See more
Company replied
Even though some traders claim that leverage at Naga isn't very big, there are those guys like me who failed at finding this information at all :D Anyway, leverage here is up to 1:1000 which is mor... See more
Company replied
What can I say, the interaction with Naga team was perfect on phone or emails, nothing complicated from other platforms, they have also very good deals by joining. So let's see how will go for the lon... See more
Company replied
Company details
About NAGA
Written by the company
NAGA is a leading social investing platform with a global community of more than 1 million users worldwide. The company seeks to revolutionize access to the financial markets by decentralizing financial technology and offering access to the best market tools for everyone around the world. NAGA provides the best technology, resources, and assistance that every trader needs to make their trading decisions.
NAGA's platform is best known for its Autocopy feature that allows traders to copy each other and thus creating a unique social trading environment with numerous benefits for the users.
NAGA provides more than 1000 tradable assets, from CFDs on currency pairs, cryptos, stocks, indices, commodities, futures, ETFs to Real Stocks. Users on NAGA can also enjoy 0% fees on crypto CFDs trading, web trader, and mobile applications for iOS and Android as well as professional support from your personal account manager.
Use the platform that makes your trading experience better in so many ways, communicate and learn from other traders, and copy or get copied by other traders. Get free educational materials, attend free live seminars, download free trading eBooks, and watch free online webinars. No matter if you're a beginner or professional trader, NAGA has got you covered. Follow other traders like you and grow your own following in NAGA's community - a place where you can manage your assets, with people copying your trades.
Join the NAGA community today and start trading!
Contact info
Hohe Bleichen 12, 20354, Hamburg, Germany
- support@naga.com
- naga.com
Breach of guidelines
I found NAGA on Facebook and decided to…
I found NAGA on Facebook and decided to open an account, even though I had a bad experience with another platform in the past. Shortly after registering, I received a call from their customer support team. They explained how the platform works and guided me step by step, which made me feel much more comfortable getting started.
After about two weeks of using the platform with their support, I can say I’m very satisfied so far. I also tested the withdrawal process, and I received my money in less than 48 hours, which was a big relief for me.
The copy trading feature is especially impressive and easy to use. I also appreciate that for deposits under $2,000, the process is simple and straightforward.
Thank you to the NAGA team, and special thanks to the onboarding team, especially Meryana and Mohamad, for their support and professionalism.
9 February 2026
Unprompted review
Reply from NAGA
Thank you for sharing your experience! We’re delighted to hear that our onboarding team, especially Meryana and Mohamad, made you feel supported and confident from the start. It’s wonderful to know that both the withdrawal process and our copy trading feature have met your expectations.
We truly appreciate your trust in NAGA and look forward to accompanying you on your trading journey.
Best regards,
The Naga Team🚀
Good support
20 February 2026
Reply from NAGA
Thank you for your kind words! We’re glad you had a great experience.
Best regards,
The Naga Team🚀
The fastness of the transfer
The fastness of the transfer, the quality of the instruments and information.
20 February 2026
Reply from NAGA
Thank you for your valuable feedback. We are pleased to know that our swift transfer process, high-quality instruments, and comprehensive information have met your expectations. We remain committed to maintaining the highest standards and supporting you in achieving your goals.
Best regards,
The Naga Team🚀
genuinely one of the best brokers out there..
genuinely one of the best brokers out there. 24/7 friendly customer service, low spread. has all the asset classes. they have this account manager called mariana, who has been following up with me since day 1.
10 February 2026
Unprompted review
Reply from NAGA
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our platform and that Mariana has been providing excellent support from day one.
We always strive to offer 24/7 friendly customer service, competitive spreads, and access to all asset classes, and it’s wonderful to know that our efforts are making a difference for you.
We truly appreciate your trust and look forward to continuing to support your trading journey!
Best regards,
The Naga Team🚀
1. TlAccount Verification & Deposit Too Much Delays
1. Verification of Documents were cumbersome and too long to completed, almost 2 weeks.
2. Deposit update to the trading account we're delayed and took too long to be confirmed.
3. 100% bonus promised wasn't included.
[2/18, 09:45] Wilson Tshabangu: Hi
I just want to express how I feel regardin my 1st trade with NAGA!
I'm not fine and infact very much disappointed, frustrated and upset about how you conducted the first trade with me!
I feel if you're an experienced manager, you guided me irresponsible with carelessness!
Why you did you tell me to use 1.2 volume, no take profit and no stop order with no risk management?
Just imagine how risky that's with the kind of little funds ($514) I had into the account that's now all gone with just the first trade due to listening to your ill advise from poor judgement, honestly!
Infact I thought you're the best manager, but now I understand you not!
I expected much better guidance thus why I told Levi, the junior account manager, I needed to start with copy trading but instead he insisted I rather trade under the guidance of the manager for some reasons he stated!
I also thought I was following the right advice!
Look at what you guys put myself into now, worse than
I could have rather followed my instincts and rather traded by myself and do Copy Trading instead of listening to your stupid advise!
But why did you give me such a poor advice and reckless guidance?
Indeed you're a careless, greedy, poor blind guider perhaps ruthless advicer!
[2/18, 13:19] Wilson Tshabangu: Honestly, I'm in indignation as you failed to even call after the disaster, you planned it right?
17/02/2026: [1st Disastrous Trades]
My NAGA 1st trade with the senior account manager was a disaster and unprofessional. The account manager failed dismally to guide me to choose the safe volume for gearing but instead misguided me to use 1.2 volume for such account balance. You not from the message above I opted for copy trading from experience expert trade leaders but the clueless manager chose to deceive me with 1st trade for some whatever reasons knownn by himself alone as he never explained to me why we should chose NGAS US and what were the implications or possibility results.
Now myself being a pension suggest a redress to help restore my trading confidence and dignity with NAGA Broker company. I know that I may be sounds unreasonable but how do allow or support such irresponsible careless account managers to discourage potential trade clients to invest with NAGA when relationship often destroyed from 1st trade with no compasssion nor sympathy or any kind of responsibility when clients lose money before even entertaining the trading market. I think the account manager were deliberate and planned for whatever reasons he knows himself.
Could NAGA attend to my concern, and complaint for both redress and accountability.
Thank you in advance for your support and understanding.
Kind regards,
WTshabangu (NAGA Client)
16 February 2026
Reply from NAGA
Thank you for taking the time to share your feedback.
We sincerely apologize for the delays you experienced regarding the account verification process and deposit confirmation. Please note that document verification procedures are part of our regulatory compliance requirements, and while they can occasionally take longer during peak periods, we continuously work to improve processing times.
Regarding the deposit update, this is certainly not the standard experience we aim to provide. Delays can sometimes occur due to banking procedures or security checks, but we understand how frustrating this can be, especially when you are ready to trade.
We kindly ask you to contact our support team with your account details so we can review your case individually and provide clarification.
Your feedback is very important to us, and we are committed to improving our service. Please reach out to us directly, so we can resolve this matter as quickly as possible.
Best regards,
The Naga Team🚀
I'm still sticking to my guns that I…
I'm still sticking to my guns that I want my refund of R20 000 that i invested with Naga and they can keep their profit that I made with them that they refused when i tried to withdraw in december 21 2025
I have ordered my credit card company to bring back my hard earned R20 000 from Naga ,there's no way i can make a profit and they refused me to withdraw it unless your company is a 'scam' what happened to the profit? why are they refusing their customers not to withdraw? they can keep the profit but my R20 000 must comeback because it's mine i have worked for it
5 January 2026
Unprompted review
Reply from NAGA
We are sorry that your situation was not satisfactory and we understand how frustrating it can be to experience difficulties withdrawing funds. At NAGA we treat every customer seriously and aim to find a fair and transparent solution.
Please contact our support team with all the details of the account and transactions involved so that we can investigate the situation directly and provide you with the necessary clarification. We are here to support our customers and ensure that all legitimate requests are carefully reviewed.
Thank you for your patience and for bringing this situation to our attention.
Best regards,
The Naga Team🚀
My Experience with Naga.com
I’m extremely happy with my experience with Naga.com. From the beginning, everything was professional, smooth, and well organized. The platform is easy to use, reliable, and offers exactly what I was looking for.
A special thank you to the customer service team for their outstanding support and guidance throughout the process. I would especially like to thank Mr. Allen for his patience, professionalism, and dedication. He took the time to explain everything clearly and helped me make the best decisions with confidence.
This level of customer care really makes a difference.
Highly recommended to anyone looking for a trustworthy and efficient trading platform!
15 November 2025
Unprompted review
Reply from NAGA
Thank you so much for your wonderful feedback and for choosing NAGA.
We’re truly delighted to hear that your experience has been smooth, professional, and aligned with your expectations. Providing a reliable and user-friendly platform, along with dedicated support, is exactly what we strive for every day.
Your kind words about our customer service team mean a lot to us, and we will be especially happy to pass your appreciation on to Mr. Allen. He will be thrilled to know that his patience and professionalism made a positive difference in your journey.
Thank you for your trust and recommendation. We look forward to continuing to support you in achieving your trading goals!
Best regards,
The Naga Team 🚀
Really,I have got to learn in trade.and fulfill my economic condition desire.…
Really,I have got to learn in trade through naga team who has polite manner and caring people.thanks a lot.
6 February 2026
Reply from NAGA
Thank you for your feedback and for acknowledging the Naga team.
We are pleased to hear that you found your interactions with our team professional and attentive, and that our approach has been helpful in your personal development. Your comments highlight our commitment to providing clear, structured, and competent support, ensuring that each individual can progress effectively.
Feedback like yours helps us maintain high standards and continue delivering a quality experience to everyone who works with us.
The Naga Team🚀
Honest Review about my experience with Naga
It’s rare to receive such a high level of good service on a trading platform. The costumer service from Naga addressed me politely and patiently while guiding me step by step, explaining the process, following up etc. It’s a premium, top-of-the-line service!
15 December 2025
Unprompted review
Reply from NAGA
Thank you so much for your honest review!
We’re thrilled to hear that our customer service met your expectations and guided you every step of the way. Providing a high-quality experience is our priority, and your feedback motivates us to keep delivering premium service.
We really appreciate your support!
The Naga Team🚀
I am happy with the services they offer
What can I say, the interaction with Naga team was perfect on phone or emails, nothing complicated from other platforms, they have also very good deals by joining. So let's see how will go for the long run :) . 5 stars also for Sebastian iva who help me a lot setting up the account .
4 February 2026
Unprompted review
Reply from NAGA
Thank you so much for your kind review! We’re thrilled to hear that your experience with the Naga team, both over the phone and via email, was smooth and hassle-free. It’s great to know you enjoyed our offers and that Sebastian was able to help you set up your account.
We truly appreciate your trust and feedback, and we look forward to continuing to provide you with excellent service in the long run!
The Naga Team🚀
نحتاج توضيح لاسباب رفض البنك لعمليه سحب…
نحتاج توضيح لاسباب رفض البنك لعمليه سحب المبلغ
4 February 2026
Reply from NAGA
نأسف للإزعاج الذي واجهتموه. نود طمأنتكم أن عمليات السحب تُعد من أولوياتنا ويتم التعامل معها بأقصى درجات الحرص والشفافية.
في حالتك، قد يكون البنك قد رفض المعاملة أو كان من الضروري تقديم مستندات إضافية للتحقق من وسيلة الدفع، وهي حالات أدت إلى إعادة تنفيذ العملية.
نوصي بالتواصل مع فريق الدعم لدينا، حيث سيقدّمون لكم شرحاً مفصلاً ومساعدة مخصصة لتوضيح جميع جوانب عملية السحب.
نشكر لكم تفهمكم وصبركم.
The Naga Team🚀
Having dealt with a Dutch semi scam…
Having dealt with a Dutch semi scam company, I was afraid of being scammed here. Ana D. took that fear away and helped me out.
4 February 2026
Unprompted review
Reply from NAGA
Dear Reviewer,
Thank you for sharing your experience with us. We understand that past negative experiences with other companies can create hesitation, and we are truly glad to hear that Ana was able to assist you and ease your concerns.
At NAGA, we are committed to providing a safe, transparent, and reliable trading environment. Our team works diligently to ensure that all clients receive the support they need, whether it’s guidance on the platform, assistance with transactions, or answers to any questions.
Your trust is very important to us, and feedback like yours motivates us to continue improving our services and support. We look forward to helping you achieve your goals with confidence on the NAGA platform.
Thank you for choosing NAGA.
The Naga Team🚀
Two people was egar to deposit my money…
Two people was egar to deposit my money into naga account. Know nothing happen after that
30 January 2026
Reply from NAGA
We are sorry to hear about the difficulties you experienced while attempting to deposit funds into your NAGA account. We understand how frustrating this can be. To resolve this as quickly as possible, please contact our support team directly or via the in-platform chat, providing your account details and transaction information. Our team will investigate and assist you step by step. Thank you for your patience and understanding. The Naga Team🚀
Enjoying the platfom but still not…
Enjoying the platfom but still not enough familiar with graphics.
27 January 2026
Reply from NAGA
Thank you for your feedback! We’re glad to hear you’re enjoying the platform. We understand that getting familiar with graphics and all the features can take some time. To help, we recommend checking out our tutorials and guides available on the platform or contacting our support team for assistance. We’re here to make your experience as smooth as possible. Thank you for your trust in NAGA, and we hope you continue enjoying the platform! The Naga Team🚀
My experience in Naga.com
I’ve been using NAGA.com for a few months, and it remains the platform I trust most for trading. The copy-trading feature is truly a gamechanger, especially for those who want to learn from experienced traders while investing with confidence. The platform is user-friendly.
A special thanks to Meryana B, my account manager, for her outstanding support, clear guidance, and quick responsiveness.
6 February 2025
Unprompted review
Reply from NAGA
Thank you for sharing your experience and for trusting NAGA.com as your trading platform. We’re thrilled to hear that our copy-trading feature has been helpful and that you find the platform user-friendly. We also greatly appreciate your kind words for Meryana B. – she’ll be delighted to hear your feedback. Your satisfaction is our top priority, and we’ll continue working hard to support you in your trading journey. Thank you for being a valued member of the NAGA community! The Naga Team🚀
I’ve been working with naga for the…
I’ve been working with naga for the past few weeks and it’s very user friendly and I would like to thank the Naga team. Best platform in UAE.
29 January 2026
Unprompted review
Reply from NAGA
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you find NAGA user-friendly and that you’re enjoying the platform. Your support means a lot to us, and we’ll continue working hard to provide the best experience possible for our users in the UAE and beyond. Thank you for choosing NAGA! The Naga Team🚀
Reply from NAGA
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our team was able to assist you quickly and efficiently, and that you found our staff polite and helpful. Your feedback is greatly appreciated, as it motivates us to continue providing the highest level of service to all our customers. We truly value your trust and support. The Naga Team 🚀
I can't withdraw
I can't withdraw! I made the deposit form my credit card a week ago. Now , they say that I can't withdraw through that option.
1 January 2026
Unprompted review
Reply from NAGA
We sincerely regret to hear that you have had this experience, and we fully understand how frustrating this situation can be. Please be assured that we process withdrawal requests with the highest priority and in full compliance with our regulatory and security procedures. We kindly ask you to verify whether your payment method has been validated through the platform or the mobile application, as this is a crucial step. Once the verification is completed, the payment method used for your deposit should become available for withdrawal. If, after completing this step, your payment method is still not visible, please contact us directly at support@naga.com, including your account details, so we can prioritize your request and provide you with a clear update. Thank you for bringing this matter to our attention. Your feedback helps us continuously improve our services. We remain committed to providing you with a reliable and transparent trading experience. The Naga Team 🚀
I have a pending withdrawal of almost…
I have a pending withdrawal of almost 1000 euro since one month ago and I haven't received any support at all. Very frustrating
REPLY TO NAGA on 28th December
I contacted the assistance on the 2nd December (Ticket number 2813801). No reply!
Last time I wrote is on the 26th of December, still no reply.
26 November 2025
Unprompted review
Reply from NAGA
We’re very sorry to hear about your experience and understand how frustrating this situation must be. Please note that withdrawal delays can sometimes occur due to verification or processing checks, but this is certainly not the level of service we aim to provide. We kindly ask you to contact our support team again and include your account details or ticket number so we can urgently look into your case and provide an update as soon as possible. Thank you for your patience, and we appreciate you bringing this to our attention. The Naga-Team 🚀
This is a scam do not try
3 December 2025
Unprompted review
Reply from NAGA
Thank you for your comment, and we are sorry to hear that your experience with NAGA was not optimal. We want to assure you that our users’ experience is always our top priority, and our team works every day to improve our services, the app, and the overall user experience. Our company operates legally and transparently, strictly adhering to all internal policies and applicable regulations. We are committed to transparency and security, ensuring that every user benefits from high-quality, safe, and reliable services. If you have encountered a specific issue or have any concerns, we encourage you to contact us directly through our official support channels so that we can review the situation and find a solution together. Your feedback is extremely valuable to us and helps us continuously improve. Thank you for your trust and for being part of the NAGA community. The Naga Team 🚀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.