Always exceptional service ( I have ordered now quite few bits and havent finished yet)! When I had an issue with a product, replaced immediately. All orders came when promised no delays, next da... See more
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I wondered if anyone had similar experience to mine. I read about this company from reddit. Looked very good. Only later to find out that this company doesn't adhere to basic rules. Firsly on t... See more
Excellent service as before very fast delivery very impressive for an islanders postage! Always packaged lovely no breaks or leaks from anything! Will be happy to purchase again anytime. I am a nail t... See more
Been using naio nails products for almost 4 years now and would never use anything else. Have never tried their primers or dehydrators before but have had a terrible time with lifting on my acrylics r... See more
Company details
- Beauty product supplier
- Beauty Products Wholesaler
- Beauty supply store
- Cosmetic Products Manufacturer
- Cosmetics shop
- Nail salon
About Naio Nails
Written by the company
Open to trade and public, we offer quality Acrylic Liquid, Acrylic Powder, AcryGel, Builder Gel in a Bottle, Urban Graffiti Gel Polish and Nail Art products at a fantastic price.
Naio Nails also has a wide range of quality E-file Drill Bits, carbide and ceramic to fulfill all your debulking needs along with diamond bits perfect for nail prep and beginners with e-files.
We offer HEMA free gel polish, HEMA free monomer along with the vast majority of our products being vegan friendly and cruelty free. We pride ourselves on the highest quality products with Free Next Day Delivery to Mainland UK.
Our site also features blog posts with tutorials on how to achieve basic acrylic skills and nail art designs. We also link to our YouTube channel which has over 1.7 million subscribers features hundreds of entertaining nail videos.
Contact info
Unit 2 Tralee Close, TS10 5SG, Redcar, United Kingdom
- 0191 645 6246
- sales@naio.co.uk
- naio-nails.com
Hasn’t replied to negative reviews
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Dont bother
Ive bought from this brand 3 times, testing different monomers, their pure bond is trash but nothing is worse than their customer service. Please dont wast your time contacting them for advice on yellowing acrylic because they will ignore you.
10/10 as always
10/10 as always. I only buy my gel polish and acrylic supplies from Naio. Next day delivery, ordered at 1.40pm 23/12/22 and was dispatched 2.38 and arrived the following morning by 10am on Christmas Eve.
Super high quality products, tools and amazing service as always for a great affordable price. Only company I use for nails and have done for 5 years. Highly recommend to anyone and everyone, beginner or professional
Amazing!!!…
Fast delivery and after trying so many different products for acrylic nails and nail art naio nails is the only brand I found easy to use and amazing quality it’s definitely worth your money if you offer the services provided with these products!!!!!
Was missing 3 packs of files
Was missing 3 packs of files, no phone number to call. So emailed them and received the missing ones the following day, thank you naio nails x

Reply from Naio Nails
I always buy my products from naio…
I always buy my products from naio nails. They last the longest and you can tell the quality over other brands. Highly recommend and will continue to buy products from here
Fast delivery and a good selection of…
Fast delivery and a good selection of colours to suit everyone
Very easy to order with a wide range…
Very easy to order with a wide range of products, and quick delivery
Absolutely love these products
Absolutely love these products, so nice to use and so smooth, also the videos on how to use the products are so friendly and easy to follow. I wouldn’t use anything else now 5* 😊
Absolutely amazing products!
Love the products
Love the products, the price and the absolute speed of delivery. Never fails. Love a discount code when I can. Looking out for the next one. Products are amazing quality.
Product better than expected lovely…
Product better than expected lovely colours. Quick delivery good customer service.
Products were brilliant
Products were brilliant, customer service was brilliant, but was let down by Evri so took longer to receive delivery than usual

Reply from Naio Nails
Super Fast Delivery with Amazing Quality Control!
I ordered for the first time this month, and I was very impressed with the delivery speed - I was also very happy to find that my order was complete and correct. I love all of my items and can’t wait to use them! If you’re looking for a “reliable” source for nail supplies then I would highly recommend Naio Nails. 😊
Not the best customer service
Delivery was lost and they had a policy to fulfil before resending fair enough but they didn’t offer a discount code or anything to apologise for my order being three weeks delayed.

Reply from Naio Nails
Always a prompt delivery
Always a prompt delivery, products always on point best acrylic system out there by far my clients are always 100% satisfied 👌🏻 would never use any other brand
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