Nakama Cases Reviews 

76
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Many customers frequently mention that the phone cases are extremely beautiful, fit the mobile devices perfectly, and feature stunning designs that look just like the website pictures. People are also very happy with the durable materials, smooth finishes, and the premium overall look of the products they ordered. Some reviewers were not happy with delivery times, noting that international shipments can occasionally take several weeks to arrive safely at their doors. A few consumers also mentioned experiencing minor issues with shipping delays or occasional print peeling after a month of regular daily use.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the cases are beautiful, fit the phone... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the phone cases are beautiful, fit the... See more

Order

Users describe mixed feelings regarding their order experiences, often praising the good product quality and... See more

Delivery service

People report ambiguous experiences with delivery service. While some reviewers praise reliable delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The case has its rubber quality and its very well fitted to the phone, but the mag safe and gloss finish is not that good for how the way it looks. Maybe that's why they dont show us a sample in... See more

Rated 5 out of 5 stars

The cases are beautiful, much better than expected AND they fit the phone perfectly. Top quality. You also get a lovely, well made membership card with your order! Amazing service, would 100% use the... See more

Rated 5 out of 5 stars

At first i was unsure but took a chance and honestly after receiving it not regretting the chance i took at all!!! The cases are beautiful and the picture, texture etc. Quality is AMAZING!! Buying fro... See more

Rated 5 out of 5 stars

The case is nice quality and it didn’t take that long to arrive.


3.7

Average

TrustScore 3.5 out of 5

76 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(76)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 2 cases of One piece

I ordered 2 cases of One piece, I got very cheap quality ones then the one they showed me in the website while buying. I didn’t receive my refund even after spending money for return the shitty cases. Please I recommend to buy somewhere else, but not this scammer Chinese Brand.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

amazing case, definitely exceeded my expectations :P

The case is great! I ordered and got my case (Awakened Sun, iPhone 17) 16 days later but not gonna lie it came out exactly as shown in the photos and videos and it feels and looks so great! i wish the printing was a lot easier to manufacture because im sure that the shiny outline is hard to pull off but some of the case is a little hard to look at if you’re not seeing it right. otherwise, i would keep this on my phone forever.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

everything was perfect! I recommend them!

No issues with delivery time (only took 2 weeks and it had far to travel) was able to be posted through my door which is perfect as I wasn’t home when it got delivered. The case looks amazing and as described, fits tightly to the phone and feels really comfortable to hold with no jagged ages! 10/10 experience!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Save Yourself!

Ordered the Tokyo Ghoul case and it took about 6ish weeks to show up. Once it did, I had to track it down because it didn't go where it said it would. When I finally got the case it was significantly underwhelming. And it was missing the off button piece so its really hard to turn off the phone. I then contacted Customer Service asking for a refund and they took 4 days to respond, saying they would check in and see if it was possible. Then I was ghosted after 3 more days. So I emailed them again, got a response saying it was possible to get a refund and that it would be processed shortly. Then 2 days later they emailed saying refunds were only available for 30 days after purchase. If you recall, it took 42 days to get here. They so generously offered me a new case as well as my original order for free. Hooray. They still haven't sent me a tracking number two more days later. Save yourself the $46 and run.

EDIT: After the horrific contacting with customer service, I was sent my original case plus a bonus gift. This time both cases came with the buttons as they should. But they both start to peel after a month of use. Sure they look cool but they're SO expensive and are an absolute nightmare. Still. RUN

4 June 2026
Unprompted review
Rated 4 out of 5 stars

Really good

Really good, only downside is that tracking wasn’t the best, however everything else was really good

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Great cases!

These phone cases are beautiful and I love the designs!
I ordered 3, didn't get any trouble regarding the shipping/delivery, and I like the quality: I definitely recommend those products.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

iPhone 15 Plus phone case…

I bought a iPhone 15 Plus phone case from them. I haven’t received it. And days later, my credit card info was shared with 6 different locations throughout the U.S. I would never do business with them again.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Literally got scammed

Literally got scammed. They delivered a wrong phone case, then I tried contacting customer support. Over 10 replies later, still didnt agree to send a new case or a refund. Customer service blocked my email address.

17 April 2026
Unprompted review

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