At first, I was a bit skeptical because I discovered this brand through an Instagram advertisement. However, I decided to place an order anyway. The shipping took quite a while, but that wasn't a prob... See more
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See what reviewers are saying
Delivery takes 10 days, quiet long but you has always a good tracking overview. Quality is really good. Size does not fit perfectly but we got a really good service by Nicole from Costumer service... See more
Highly recommended! Gorgeous lingerie and top-notch service ✨ I just wanted to share my wonderful experience with this online store! The lingerie is absolutely beautiful, stunningly sexy, and t... See more
I placed (a fairly big) order and everything seemed to go well. However, i did not get an orderconfirmation or any login credentials. The payment was completed on my creditcard. After contact the comp... See more
Company details
Written by the company
NAKED Underwear, marque de lingerie audacieuse pour femme.
Contact info
3.1
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
I didn't know this brand yet but I…
I didn't know this brand yet but I decided to buy some anyway when I saw the good reviews and I wasn't mistaken.
Good quality, product conforms and I recommend also to others!
27 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your trust and for your positive feedback! We are delighted to hear that your first experience with our brand met your expectations.
We are very pleased to know that you are fully satisfied with the quality and performance of the product, and that you would recommend it to others.
We look forward to serving you again very soon.
Delivery and free items from two…
Delivery and free items from two lingerie purchases. Good quality and good advice from Manon.
20 July 2024
Unprompted review
Reply from Naked Underwear
Thank you so much for your feedback! We’re delighted that the quality of our products and Manon’s advice met your expectations.
We’re also glad that our delivery service helped make your experience even more enjoyable.
We look forward to serving you again very soon.
My order was exactly what I had…
My order was exactly what I had imagined and expected. Finished with care and comfortable to wear, I'm 100% satisfied
25 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback! We’re delighted to hear that your order met your expectations perfectly and that you’re completely satisfied with it.
We’re very pleased that you’re satisfied with the quality and comfort of our products.
We look forward to serving you again very soon.
Durable and beautiful lingerie
Durable and beautiful lingerie, I already own several models ordered from NAKED and I validate that the quality of their products are top 💯
19 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you so much for your loyalty and for this wonderful feedback! We’re delighted to hear that our products have stood the test of time and that you’re completely satisfied with their quality.
Your trust and your recommendation mean a lot to us and motivate us to continue offering products that meet your expectations.
We look forward to serving you again very soon.
I highly recommend NAKED
I highly recommend NAKED, Lisa is a good advisor, top support and their products are top of the range.
16 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your excellent feedback.
We’re delighted that your experience with NAKED met your expectations and that you’re satisfied with the quality of our products.
A big thank you also for mentioning Lisa—she’ll be very happy to receive your message. We’re glad she was able to provide you with the best possible service.
We really appreciate your recommendation!
We look forward to welcoming you back to NAKED very soon!
Best regards,
NAKED Underwear
The experience with this store was…
The experience with this store was pleasant, the deadline was respected and the gift was delivered at the right time as I had specified, thank you all very much 🙌
13 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We’re delighted to hear that you had a positive experience and that both the delivery and our adherence to your requested delivery date met your expectations.
We’re very pleased that you’re satisfied, and we hope to serve you again very soon at NAKED.
Best regards,
NAKED Underwear
In case you want to make a return you…
In case you want to make a return you won't see any money back. The only thing you can expect is a gift card for next purchase. It's a scam and not in compliance with EU regulations. Besides that quality is bad and it's not worth the money at all
16 July 2024
Unprompted review
The originality and quality of…
The originality and quality of "Distance" four-piece set is top-notch, delivery time respected and customer service attentive.
12 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We are delighted to hear that you were completely satisfied with the “Distance” gift set, both for its originality and its quality. We are also pleased that our timely delivery and responsive customer service met your expectations.
Your satisfaction is very important to us, and we are delighted to receive your message.
We look forward to serving you again very soon at NAKED.
Best regards,
NAKED Underwear
Delivery was fast and the product well…
Delivery was fast and the product well packaged, the choice is impressive and the items are all really beautiful!
10 July 2024
Unprompted review
Reply from Naked Underwear
Thank you so much for your feedback we really appreciate it! We’re thrilled that the delivery was fast and that the packaging met your expectations.
It’s also a real pleasure to know that you like our products so much, both in terms of selection and design.
We look forward to serving you again very soon.
A great choice of products and quality…
A great choice of products and quality to match.
My Jolye set is comfortable and very attractive.
6 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback! We are delighted to hear that our selection and the quality of our products have met your expectations.
We are also pleased that the item provides you with comfort and elegance.
We look forward to serving you again very soon.
I bought a four piece lingerie set with…
I bought a four piece lingerie set with thigh loop Adagio and it's just perfect, sexy and elegant, it was a sensation!
9 July 2024
Unprompted review
Reply from Naked Underwear
Thank you so much for your feedback! We’re thrilled to hear that you enjoyed the article and that it made quite an impression.
It’s a real pleasure for us to know that it perfectly combines elegance with a touch of allure.
We look forward to serving you again very soon.
Very good order management and…
Very good order management and responsiveness, no problems encountered and parcel received in good condition.
10 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you so much for your feedback—we really appreciate it!
We’re delighted to hear that everything went smoothly with your order and that your package arrived in perfect condition. We also really appreciate your satisfaction with our responsiveness.
Thank you for your trust and your recommendation—it means a lot to us. We hope to see you again very soon!
Very comfortable fabric
Very comfortable fabric, excellent finish, I appreciate the fact that the little details are placed as in the photos.
9 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you appreciate the quality of the fabric, the craftsmanship, and the attention to detail. This is something we take very seriously, and we’re delighted to know that it perfectly meets your expectations.
Thank you for your trust, and we look forward to seeing you again soon!
The size I chose was perfect for me and…
The size I chose was perfect for me and he item fits well. Sincerely, this is a high quality lingerie set.
6 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you so much for your feedback!
We’re delighted to hear that the size fits you perfectly and that you like the item so much. It means a lot to us to know that you appreciate the quality of our lingerie.
Thank you for your trust, and we hope to see you again very soon!
the swimsuit is pretty with the gold…
the swimsuit is pretty with the gold chain included, and I'm satisfied with my purchase from this online store
4 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you so much for your feedback—we really appreciate it. We’re delighted to hear that you like the item and that you’re completely satisfied with your purchase.
Your trust means a lot to us, and it’s a real pleasure to be part of your experience.
We look forward to seeing you again very soon.
Excellent product delivered in a short…
Excellent product delivered in a short time, helpful and kind customer service 👍
19 June 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback! We’re delighted to hear that your order arrived quickly and that our customer service team was able to assist you efficiently and courteously.
Your satisfaction is our top priority, and we truly appreciate your kind words.
We look forward to serving you again very soon.
Ordering from NAKED is easy
Ordering from NAKED is easy, with plenty of sizing advice and fairly regular promotional offers, so I'd recommend it.
29 June 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We’re delighted to hear that your experience on our website was easy and enjoyable, and that our sizing advice and promotions were helpful to you.
Thank you for your recommendation and your trust.
Best regards,
Naked Underwear Team
Beautiful lingerie bran
Beautiful lingerie bran, refined set with good quality embroidery.
26 June 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We are delighted to hear that you appreciate our brand, the elegance of our sets, and the quality of our embroidery.
Your satisfaction is a wonderful reward for our team.
Best regards,
Naked Underwear Team
Quality lingerie
Quality lingerie, beautiful fabric, delicate lace, careful sewing finish, the size corresponds well to normal
1 July 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We are delighted to hear that you appreciate the quality of our lingerie, the delicacy of the fabrics and lace, and the meticulous craftsmanship. We are also pleased that the sizes meet your expectations.
Your satisfaction is very important to us, and we thank you for your trust.
Best regards,
Naked Underwear Team
Very satisfied with the after-sales…
Very satisfied with the after-sales service. Lucette's care was satisfactory and I wouldn't hesitate to recommend if needed, fast delivery.
17 June 2024
Unprompted review
Reply from Naked Underwear
Hello,
Thank you very much for your feedback.
We are delighted to hear that you were completely satisfied with our customer service and that Lucette was able to assist you effectively. We will be sure to pass your message along to her.
We are also pleased that the delivery was fast and met your expectations.
Thank you again for your trust and your recommendation.
Best regards,
Naked Underwear Team
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