Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
Company replied
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
Company details
- DNS Provider
- Ecommerce solution provider
- Email service provider
- Internet Service Provider
- Software company
- Web hosting company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
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Reply from name.com
Hello anish kumar, Thank you for the honest feedback. We know that domain costs add up, and we aim to be as competitive as possible while maintaining the quality of service our customers expect. If you’d like to discuss your renewals or specific domain needs, please contact us at reviews@name.com so we can see how to best assist you. -name.com
So easy to renew
5 May 2026
Reply from name.com
Hey John, Our goal is to make managing your domains as effortless as possible. Thanks for the 5-star review and for being part of the Name.com family! -name.com
Reply from name.com
Hello HS.Daniel Limited, Sorry for the missing invoice! You should be able to view and download all your receipts directly from the 'Order History' section of your account. If you don't see the recent payment listed there, please contact us at reviews@name.com so we can look into this for you immediately.. -name.com
Reply from name.com
Hi customer, Thanks for the 5-star review and for being a part of name.com! -name.com
I tried to transfer domain to my own…
I tried to transfer domain to my own account from my website developers account its take too much time to release from name.com end. and transfering fees is too much as compared to domain pricing. thy should reduce one.
15 April 2026
Lawrence was very professional and let…
Lawrence was very professional and let me know what the status of my refund was. It was easy and straightforward
6 May 2026
Unprompted review
Reply from name.com
Hi Armando Sacasa, It’s great to know Lawrence was able to help you out so professionally! We aim to make every process—including refunds—as easy as possible. Thanks for the 5-star review, and we'll let Lawrence know he did a great job! -name.com
Great support
Great support! The agent was very helpful and answered my questions clearly. Thank you for the assistance.
6 May 2026
Unprompted review
Reply from name.com
Hey francisco dominguez, We’re so glad we could help! Providing clear and effective assistance is what we strive for every day. Thank you for choosing Name.com and for taking the time to share your experience! -name.com
The domain renewal process was very easy however...
The domain renewal process was very easy. What took it down from a 5 star experience is that I saw that you gave me an option to renew for 10 years. I selected that option and just got a generic "Failed" error. no details on why. I renewed for 3 years as I KNOW that worked in the past, but either don't allow me to select 10 years if it is not available, or give me a better failure reason other than "failed".
6 May 2026
Reply from name.com
Hello Sean C, We appreciate the honest feedback. We're glad the renewal was easy, but we're sorry that 'Failed' error left you in the dark. Usually, this happens because registries have a 10-year maximum limit, and adding 10 years to your current time might have exceeded that. We'd love to look into your specific case—please email us at reviews@name.com so we can check the logs! -name.com
Very quick reply with complete solution
They did a very good service for me. They replied very quickly and do every necessary task for me like it can be much better than what they did to me. Thank you very much.
4 May 2026
Reply from name.com
Hey Partner Studio, Thank you so much for the glowing review! We’re thrilled that our team was able to provide a complete solution so quickly. We always aim to exceed expectations, and it’s wonderful to hear we hit the mark for you. We appreciate your support! -name.com
Reply from name.com
Hi Wiktor, We love our partnership with GitHub Education and are so glad you could snag your free domain through the program. We can’t wait to see what you build with it—welcome to name.com! -name.com
They explained what I needed to do to…
They explained what I needed to do to renew our name protection. It went smoothly.
5 May 2026
Reply from name.com
Hi Holy Family Church, Thank you for sharing your experience. We aim to make those important renewals as simple and stress-free as possible. It’s great to know our team provided the clear guidance you needed—we appreciate your continued support! -name.com
Madi was great and was able to direct…
Madi was great and was able to direct me to correct place I was missing when setting up the DNS! Thanks
6 May 2026
Unprompted review
Reply from name.com
Hey Travis Ivory, Great to hear you're all set! Madi is excellent at navigating those technical details, and we’re happy she could help you get your DNS sorted. Thanks for choosing Name.com, and we'll pass the praise along to her! -name.com
Worst experience claiming domain via github student pack
Honestly, claiming my domain through the GitHub Student Pack was a total nightmare. I followed their official guide word-for-word, but the site kept bugging out. Every time I logged in with my authorized GitHub account, the price would randomly revert to full cost at checkout. Between the login glitches and the broken steps in their support docs, the whole UX is a mess. They seriously need to fix this and update their guides because the current process is frustrating and broken.
6 May 2026
Reply from name.com
Hello customer, We are incredibly sorry for the frustration! The GitHub Student Pack should be a seamless way to get started, and it sounds like you hit a technical glitch with the checkout price not sticking. We want to investigate exactly why those support docs and the login flow failed you. Please email us at reviews@name.com so we can manually verify your GitHub status and get your domain sorted at no cost! -name.com
Just needed some general knowledge!
It was nice to get some support and clarification without yet having an account. I left the chat knowing more about hosting and transferring an existing domain name and the cost thereof. Thanks, Chris!
5 May 2026
Unprompted review
Reply from name.com
Hello Karmin Schwartz, Thank you for the kind words! It’s great to know that Chris provided the clarity you needed to feel confident about your next steps. We'll make sure Chris sees your shoutout! -name.com
Top Tier Customer Support
Anthony helped me out getting a domain transfer sorted. 10/10 rep and super chill. Name.com has honestly incredible customer support and service - especially when compared to many many MANY other services out there.
5 May 2026
Unprompted review
Reply from name.com
Hi Alex Quinn, Incredible is a big word, and we’re honored! It’s awesome to hear that Anthony took such great care of you. We’ll definitely let him know he’s a 10/10 rep in your book. Thanks for the support and for noticing the difference in our service! -name.com
Great experience with Anthony as…
Great experience with Anthony as support agent in the chat. My issue could be fully resolved and I received a very transparent guidance. Thank you for a highly ethical approach - will be happy to continue to work with name.com
5 May 2026
Unprompted review
Reply from name.com
Hey Bernhard, Thank you for the wonderful feedback! It’s great to know Anthony provided the clear, honest guidance you needed to resolve your issue. We’re honored to have you continue working with name.com, and we’ll make sure Anthony gets a huge shoutout! -name.com
NAME's product and service acquisition…
NAME's product and service acquisition system is functional and efficient, both front-end and back-end, but the prices charged are not the best.
5 May 2026
Reply from name.com
Hey Customer, We appreciate the honest input! While we may not always be the lowest-priced option, we’re committed to providing a high-quality, seamless experience for our users. We're glad the front and back-end efficiency is making a difference for you! -name.com
Very good i'm student and it is help me…
Very good i'm student and it is help me very much thank you
5 May 2026
Reply from name.com
Hello customer, Thank you for the kind words! We’re thrilled that we can provide the tools you need to succeed in your studies and beyond. If you ever need anything as you continue building, we’re here to help! -name.com
Reply from name.com
Hi Abdullah Ramadan, We truly appreciate your long-term loyalty! It’s fantastic to know that after 10 years, you’re still finding our services amazing and our pricing competitive. We look forward to many more years of working together! -name.com
I've been using name many years
I've been using name many years. One of the most reliable and secure domain services. A little bit expensive in front of others but it is a great service.
14 March 2026
Reply from name.com
Hey Angel Espinoza, Thank you for being a loyal customer for so many years! We truly appreciate your trust in our reliability and security. We aim to provide the best value through top-tier service, and we’re glad to know it’s making a difference for you! -name.com
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