Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
Company replied
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
Company details
- DNS Provider
- Ecommerce solution provider
- Email service provider
- Internet Service Provider
- Software company
- Web hosting company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
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In India accept Indian modes of payments
If you are working in India, better accept all other cards, UPI,, net banking etc. You have GPay, but insist on registering a card, with international pymt enabled on it. You know now i tried atleast 6 cards multiple times, sheer waste of time in Payment every year. I need to complain to FM, RBI etc to change your system to accept all payment mode acceptable in India for ease of business.
30 April 2026
Reply from name.com
Hello, we sincerely apologize for the frustration you’ve faced with our payment system. We understand that the payment landscape in India is unique, and we know how time-consuming it is to troubleshoot multiple cards. Because we are a US-based registrar, our system currently requires cards enabled for international transactions to process payments securely across borders. While we offer GPay, certain transaction types still require a linked card that supports these international protocols. We hear your feedback regarding UPI and net banking—we are constantly evaluating new payment methods to make the process easier for our global customers. Thank you for your patience and for sticking with us despite these hurdles. -name.com
easyyyyyyyyyy
29 April 2026
Reply from name.com
Hi there, we love seeing all those 'y's! We’re thrilled you found the process so easy. Since we’re always aiming for that 5th star, we’d love to know one thing we could do to make your next experience even better. Feel free to drop us a note at reviews@name.com—we're all ears! -name.com
Had a great experience thank you
30 April 2026
Reply from name.com
Hi Yashwanth, you’re very welcome! We’re so glad to hear you had a great experience with us. Thank you for taking the time to leave a review—it really makes our team's day. We’re here whenever you need us. -name.com
Reply from name.com
Hi Candy, thanks for the great feedback! We’re so glad we could help you out quickly. We’re always here whenever you need a hand. -name.com
STAY AWAY - NOT WORTH THE RISK
Name.com has no phone number listed on their website. No way to contact them except through their support area of their website should you ever have an issue (which I have had). They simply send canned answers to all inquiries and not addressing the issue you may have. I would stay away from this company as they have NO SUPPORT and NO WAY TO SPEAK TO ANYONE. MUST BE HIDING SOMETHING!!
24 April 2026
Unprompted review
Reply from name.com
Hello David, thank you for sharing your feedback. We have sent you a new ticket to assist with your reqeust. Please check your email for ticket number 2996837 and respond from there. -name.com
Reply from name.com
Hello customer, Thank you for the 5-star feedback! -name.com
I LOVE THAT NAME.COM GIVES FREE DOMAINS…
I LOVE THAT NAME.COM GIVES FREE DOMAINS TO STUDENTS
28 April 2026
Reply from name.com
Hi Highschooler, We are thrilled to support the student community! Thanks for the love—we’re happy to provide the tools you need to get your ideas off the ground. Best of luck with your studies and your new site! -name.com
Renewing domains which are not on…
Renewing domains which are not on automatic renewal and charging thousands!
30 April 2026
Unprompted review
Reply from name.com
Hi Nick, thank you for sharing your feedback. We would like to investigate this further to see how we can help. We were unable to locate account details or recent support interaction to review, but we are happy to take a look if you reach out to us at reviews@name.com with details. We look forward to hearing from you. -name.com
Everything alwats works just like…
Everything alwats works just like clockwork. Registered a new domain, changed the name servers and domain was live in a couple of hours.
29 April 2026
Reply from name.com
Hi Robin Hogg, Thank you for the review! Providing a seamless, efficient process for domain registration and DNS management is our top priority. We appreciate the support and look forward to seeing your site grow! -name.com
I will continue to support Name.com.
29 April 2026
Reply from name.com
Hey ThuVienNhac HonVietBIZ, We are so honored to have your continued support! Knowing that you trust us with your domains year after year is the best compliment we could receive. We look forward to being your home on the web for a long time to come! -name.com
Simple recovery of my account after my…
Simple recovery of my account after my 2 factor was nolonger accessable. Great support, and simple fix with quick reply, keep it up!
27 April 2026
Reply from name.com
Hello Steven Irwin, We are so glad we could help you get back into your account! We know how stressful losing 2FA access can be, so we prioritize making the recovery process both secure and simple. Thanks for the kind words! -name.com
Reply from name.com
Hello customer, We’re so happy to have you back for your second domain! It’s great to hear that the process was just as smooth this time around. Thanks for your continued trust in us! -name.com
high renewal price
I've been a loyal customer for many years. I logged on to renew my domain a few days before the deadline and was charged much higher price than previously this year.
name.com responded to my complaint in this review to apologize and issue a partial refund, so I am revising my rating from negative to neutral. I do not approve of the price hikes, which seem disproportionate in comparison with other registrars, but the customer service experience was positive, and I do feel valued as a customer.
27 April 2026
Reply from name.com
Hi customer, We truly appreciate the updated rating and your honest feedback. We know that pricing is a major factor, and while we strive to stay competitive, we are thrilled that our support team was able to provide a positive experience for you. Thank you for sticking with us—we’ll continue working hard to earn your trust! -name.com
Reply from name.com
Hey June, Thanks for the great review and for trusting us to help you manage your web presence! -name.com
Payment glitches
Payment glitches, VAT checker down, basic functions that break. Moving my domains.
29 April 2026
Reply from name.com
Hello Geert, thank you for the honest feedback. We sincerely apologize for the friction you’ve experienced. We pride ourselves on reliability, and it’s clear that our recent payment and VAT tool performance didn't meet that standard. Our engineering team is currently prioritizing fixes for these specific modules to ensure a smoother experience. We hope you choose to stay with us while these improvements are made. -name.com
eds is nice for customer service
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
29 April 2026
Unprompted review
Reply from name.com
Hello Tin Marinčić, Thank you for the kind words regarding Eds! It’s great to hear they provided the support you needed. We’re sorry to hear about the trouble with our app, but we are committed to making it right. Our technical team is on it, and we hope to have your ticket settled very soon. -name.com
Excellent site
29 April 2026
Reply from name.com
Hi customer, Thank you for the 5 star review! -name.com
Aly was wonderful!
29 April 2026
Unprompted review
Reply from name.com
Hello El Profesor Norteamericano, Thank you for the 5-star review! We’re thrilled to hear Aly took such great care of you. -name.com
Good,but
I'm already a domain investor, they are good ,but there's a problem in txt propagation
21 April 2026
Reply from name.com
Hello Abdo Eltohamy, We appreciate the feedback, especially coming from an experienced domain investor! We're glad you're enjoying the platform overall, but we'd like to look into those TXT records for you. Please reach out to us at reviews@name.com so our technical team can investigate. -name.com
The website was dead slow
The website was dead slow. Also when I renewed my domain, the massage 'wait while the transaction is being processed' never went away. It just sat there. I finally gave up waiting and logged of and back on and the transaction did get processed but never let me know.
29 April 2026
Reply from name.com
RK, we apologize for the frustration caused by the checkout screen hanging. This was likely due to a brief technical issue we experienced, which has since been resolved, though we're glad to hear your renewal did ultimately process. If you have any remaining concerns about your order, please reach out to us at reviews@name.com, and we’d be happy to assist. -name.com
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