NameHero has the best technical support. I'm not super techie and often find myself in situations where I'm not sure what to do next. NameHero Chat Support is always helpful. I reached out in a panic... See more
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Company details
- Web hosting company
- Cloud Computing Service
- DNS Provider
- E-commerce service
- Email service provider
- Gaming services
About NameHero®
Written by the company
We are a truly global company with locations all around the world: US, Canada, UK, Poland, France and Germany.
NameHero reviews underscore how much we value fast and helpful support - that's our secret sauce. NameHero also has some of the best equipment in the web hosting industry - we don't cut corners. With cutting edge equipment and support, we are a company that you want in your corner!
NameHero web hosting packages are perfect for any WordPress site, e-commerce app, or business of any size. Just ask our over 40,000 customers!
Interested in gaming servers? We offer the very best equipment at a fraction of the cost of our competitors with locations all around the world. One the advantages of NameHero is we offer a lot of free add-on's that other companies may not. All of our webhosting packages offer free CPanel, unlimited storage, free SSL, one free website migration and free LiteSpeed! You will get serious bang for your buck when you partner with NameHero!
If you're interested in our reseller packages, you will also get free Blesta and WHMCS automation. This makes running your reseller business even easier.
Have any questions? Use the live chat on our site, email us here, or create a support ticket and we'll figure out the best package for you.
Hosting & Domains Made Easy
Written by the company

- NameHero Support Is Truly Special
- We're committed to offering a reliable, secure, and scalable hosting service backed by world class customer service and support.
Money Back Guarantee
30 Day / 72 Hour Money Back Guarantee
Contact info
Kansas City, United States
- 855-984-6263
- ryan@namehero.com
- namehero.com
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Replied to 22% of negative reviews
Typically replies within 1 month
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Amrath was an awesome experience
Amrath was an awesome experience. He did great.
Above and Beyond customer service…
Above and Beyond customer service provided. Abihlash, was patient and helped me through the process of researching, assisting with some tech services.
Thara did an excellent job of fixing a…
Thara did an excellent job of fixing a technical problem with my two websites. She fixed the issue very quickly. She also sent me a detailed explanation about the cause of the problem and how she resolved it. I'm very grateful for her help!
One of the main reasons I stick with…
One of the main reasons I stick with Namehero is their customer service. They're always quick to reply and ready to help with any questions or issues I have.
This time my request needed a bunch of back and forth, yet Sam D, Sruthy & Anju & Abhilash T. patiently walked through the entire process, even the parts that were likely outside of their department. Cheers to that!
Praise for Website Support at NameHost
I needed a copy of my live website cloned to a staging site on a sub-domain. Amith responded to my ticket within a short space of time and performed the task perfectly. I am very pleased with the excellent support provided by NameHost who in my mind have to be one of, if not the best web host out there. A big thank you to Amith whose prompt response and action was very much appreciated, especially by someone like me who has limited background knowledge to the technical aspects of web hosting!
Amith was extremely helpful in helping…
Amith was extremely helpful in helping me sortout and issue i had been facing on and off. appreciate his help.
Timely response
Timely response. Quick resolution. Great customer service.
Great support Sam D
Great support Sam D. help us with our issues on the website..!
Real humans, real care - real advantage.
I’ve been working in SEO and WordPress development for a long time, and I’ve used a lot of hosting companies. SiteGround, WPX, Hostinger, and several others. They all market themselves as fast managed WordPress hosting, but once you actually start running multiple client websites, you quickly find out who really supports you when things matter.
NameHero has been on another level for me.
I run a reseller WordPress hosting setup with them and recently expanded into an additional VPS server to separate projects and improve performance across client environments. I also maintain a separate Turbo WordPress hosting setup for some high traffic sites. Everything has been smooth, stable, and fast. The performance on LiteSpeed and their infrastructure has been excellent for WordPress sites running serious SEO workloads.
But the real difference is the support.
Most hosts today have gone almost entirely chatbot. Hostinger is a perfect example. You end up fighting with AI prompts or automated responses just trying to get a real answer. It feels like you’re talking to a wall when you actually need help with a server issue or migration.
NameHero is the opposite.
You get real humans who actually understand hosting, WordPress, DNS, cPanel, and server environments. When I open a ticket or jump into support, someone knowledgeable responds quickly and actually solves the issue instead of sending canned replies.
James on the support team has helped me multiple times and has been incredibly knowledgeable and patient. And Ryan, the founder, clearly built something special here. You can tell this company still cares about the people using their platform and the long term relationships with developers and agencies.
For someone like me who manages multiple WordPress installs, SEO projects, and client sites, reliability and real support matters more than flashy marketing pages.
I still use SiteGround, WPX, and Hostinger for certain situations, so I’m not coming at this with bias. I’ve seen what the other platforms offer.
None of them come close to the level of real human support and consistency that NameHero provides.
If you’re running WordPress seriously, especially as a developer, agency, or reseller hosting provider, NameHero is one of the best decisions you can make.
Amith
Amith, Thara, Arun Patil and Adam helped me very good with my questions!
very good support from name hero and these guys!!!
Really quick and effective response
Really quick and effective response: Anu helped me find an open port for my minecraft server. Actually impressed by the quick response given the hour!
Anna was awesome!!!!
Stayed with it and Solved our Challenging Tech Problem
Sajay S. solved a really challenging technical problem for me that has been plaguing us for several years! So thankful that he stayed with it and figured it out!!! Thank you, Sajay!!!
Anna who helped me was great
Anna who helped me was great! she fixed the issue quickly!
Namehero helped me migrate from…
Namehero helped me migrate from R—-Sp-ce after they jacked up my prices 3x even tho I’d been with them 12 yrs. Namehero made painless and their prices were reasonable.
NameHero support is top-notch
NameHero support is top-notch. Anu Antony is always quick, clear, and helpful in his responses.
Wicked email problem. Amith helped me.
I was having a wicked email problem where my DNS had an error. Amith helped me quickly and easily fix the issue. Thank you so much Amith @ Name Hero!
Sam D did a fantastic job in working…
Sam D did a fantastic job in working with me to move a website from one domain to another, All done quickly and efficiently, Thanks Sam D
Always quick and helpfull.
Always quick and helpfull.
Great service and patient with a noob like me!
Highly recommend!
Serge
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