Order shipped a week ago and hasn’t moved through the system. The company seems suspicious and likely ships out of China. I’ve previously used Name Bubbles and regret not going with them this time.... See more
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I have twins, so I got labels with our last name, since so many things can be shared. I quickly realized, as an elementary teacher, how often I can use these in my classroom as well. I’ve labeled scho... See more
Company replied
UPDATE: I contacted NameLabels and they resent my order with a tracking number after verifying my information. They were quick and professional, and I did receive my order very quickly after that. I... See more
Company replied
The quality of the labels has been excellent. Following the instructions, they have stuck onto clothing, water bottles, toys, lunchboxes etc without issue. I ordered a whole lot at once, and am please... See more
Contact info
651 N Broad St, 19709, Middletown, United States
- 1-202-852-6710
- hi@namelabels.com
- namelabels.com
3.6
Average
380 reviews
Hasn’t replied to negative reviews
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Great labels that really last forever
Great labels that really last forever. Have washed clothing and washes lunchboxes with these labels on many many times without them coming off. Plus, they have great cutsomer service, the first shipment got lostt due to missing info on the address, and they mailed me a new set for free!
16 August 2024
Great quality
Easy website to navigate, great quality labels. Easy-peel, unlike other label brands. Cute neutral designs
18 August 2024
My order was lost in the mail and…
My order was lost in the mail and customer service was amazing replaced my order at no additional charge. Love the labels
17 August 2024
I still have not received my order
15 August 2024
Reply from NameLabels.com
We are so sorry to read about the delay during delivery, Jane! I see that we are already in touch, and we will fix the situation together with you so that you will receive your labels <3
The labels I purchased this time keep…
The labels I purchased this time keep falling off. Even before the item is washed. Super disappointed. I’m not one to write a bad review, like ever. :(
10 August 2024
Reply from NameLabels.com
Dear Jeannie, we are so sorry to hear that you are not satisfied with the labels! The glue is very strong and it is not common that the labels fall off, no matter if washed or not. Could you kindly send us an e-mail specifying the issue? We look forward to hear from you and wish you a nice day :)
Reply from NameLabels.com
Our apologies for the long delivery time, Anita. Most of our orders are delivered fast, but unfortunately the postal services can be slow. We hope that you will be satisfied with the labels nonetheless :)
Excellent customer service
Excellent customer service. Very prompt and responsive. Love the quality of the labels.
14 August 2024
Reply from NameLabels.com
Hello and we are so sorry for the experience you had. We are a real company and we replied to your e-mail on September 9th. We are very sorry to hear that you did not receive your labels despite the tracking, and we want to encourage you to reach out once more in case the envelope still has not shown up. We will of course do our best to help you with this! Kind regards from Nina // Namelabels
Good durable labels
Labels came out great and are very durable. Took a bit to get but was worth it.
13 August 2024
Labels were amazing!!
25 July 2024
Super product
The quality of the labels has been excellent. Following the instructions, they have stuck onto clothing, water bottles, toys, lunchboxes etc without issue. I ordered a whole lot at once, and am pleased with the uniformity of the stickers.
22 August 2024
It’s September 7 and I never got my…
It’s September 7 and I never got my labels. I placed the order in July. Very disappointing and the tracking is not even updated.
29 July 2024
Reply from NameLabels.com
We are so sorry for this delay, and the lack of updates indicates that something went wrong along the way unfortunately. We have sent you an e-mail and will help you with this!
Reply from NameLabels.com
We apologize deeply for this delay with USPS and we are here to help! We have just sent you an e-mail, and look forward to receiving your reply.
NameLabels is fabulous!
NameLabels has been fabulous to work with! My order was lost by USPS, and NameLabels did everything they could to try and help me locate it. Once it was discovered that I woudn't be receiving my package, NameLabels jumped right in to make it right. Nina from the company not only immediately offered to reprint and resend the order, but she offered a very helpful suggestion to improve the labels from what I had originally ordered. They also sent the new order through expedited shipping. All of this excellent help was free of charge. I couldn't recommend NameLabels more - their product looks fabulous, and their customer service is top notch!
1 August 2024
I never received my product which was…
I never received my product which was disappointing.
31 July 2024
Reply from NameLabels.com
Hi Joanna! We have checked the tracking and reach out to you via e-mail in order to help you with this :)
Im happy with the labels so far
Im happy with the labels so far. Haven’t tested out the longevity at all I’ve only placed them on the items. But I am unhappy that I paid $19 for express shipping and it took almost 7 days to get here anyways 😞. Waste of $19.
UPDATE- they made it right and refunded the express shipping promptly.
22 August 2024
Reply from NameLabels.com
We are again so, so sorry for this delay and happy to see that we were in touch and fixed this unfortunate situation together <3 we hope that you will be super satisfied with the labels!
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