Nanny Lane Reviews 137

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user experience, highlighting the ease of use and navigation of the platform. Many people appreciate the efficiency and speed in finding suitable matches, often noting the helpfulness of the staff and the quality of the service provided. However, some customers also noted issues with the website and app, mentioning difficulties with outdated profiles and a lack of responsiveness from some users. A few other people also felt that the background check process could be more integrated and that search options could be more robust.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers praise the ease of use, intuitive... See more

Service

Reviewers highlight positive aspects of service. Customers praise the efficiency and speed of the service,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers found incredible nannies very... See more

Website

Users describe ambiguous interactions with the website. Some reviewers found the site user-friendly, easy to... See more

Application

Customers had ambiguous experiences with the app. Many reviewers found the app super easy to use, with clear... See more

Based on these reviews

Rated 4 out of 5 stars

I found an amazing nanny through Nanny Lane. I found it after searching for a better option than Care.com which I heard some not great things about. I do wish the background check process were mor... See more

Rated 4 out of 5 stars

I really enjoyed using this website.The frequent updates about potential families was very useful. The site is easy to navigate and filled with resourceful information. After a short period of time du... See more

Rated 4 out of 5 stars

Was connected with great families. However, pricing model is deceptive. For example, I am working with a great family however they had a certain dollar amount listed and as a Nanny, they made me put o... See more

Rated 4 out of 5 stars

I appreciate that the site is easy to use and it is a free site. The notifications are also a plus.



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Such a waste of time

Such a waste of time, the website is full of fake profiles, no one responds to any message. It’s a ghost town. They take your money and provide absolutely nothing!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

like working with NannyLine

like working with NannyLine because they care about their clients' privacy. The information on the website is user-friendly. The only thing I'd like to improve is that when I send a text, I can't edit it later...

1 March 2026
Rated 5 out of 5 stars

Quick & Easy

I was able to connect with a family fairly quickly, and I've been working with them for almost a year now. Thanks!

22 January 2026
Rated 4 out of 5 stars

Was connected with great families

Was connected with great families. However, pricing model is deceptive. For example, I am working with a great family however they had a certain dollar amount listed and as a Nanny, they made me put one down as a baseline so that is a perfect scenario for miscommunication. $5 an hour actually. That is my only complaint.

20 January 2026
Rated 3 out of 5 stars

Older posts should be made inactive

Nanny Lane should come up with a way to delete posts for families needing a nanny or babysitter that are past a date listed in the post or that are over 1 month old from original posting date. This should not be left up to the family or person who posted. It is very cumbersome to go through looking for a position when there are so many that are out of date. It should be noted that the post will be deleted or made inactive at the time it is posted.

4 January 2026
Rated 5 out of 5 stars

Secure and reliable platform to find good families to work for

Nanny lane has always been useful to me, for about 8 years I’ve been using it and I have always found great families to work for, also the fact that it makes the conversation and connection with the potential employer not only easier but also safe for both, it’s a relief, a great deal!

I find it a reliable source as a nanny looking for part time, occasional and full time jobs. I have never felt anxiety when I’m not longer working for one family because Nanny lane, honestly, always helps me to find the next one.

21 December 2025
Rated 1 out of 5 stars

i feel scammed

i feel scammed
paid membership to message 14 profiles and none respond to me
suspect these are not real profile or if they are not loôkinv for job why did they post ?

5 December 2025
Rated 5 out of 5 stars

Go for NannyLane: Simple, fast, listening (before, during and after)

I entered my profile and my requests on NannyLane very quickly. The questions are simple and our answers can be detailed, which allows NannyLane to send us the right offer. In less than a week, I found the family I work for. My employer and I also went through NannyLane payrolls. Efficient, fast and their payroll service is attentive and available whether for my employer or for me. The only point to improve: receive a response to a chosen offer even if the return is negative

2 November 2025

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