Professional nanny
NannyPay has been great for me as a professional nanny. They also respond quickly and clear up and confusion I have, making it easier to understand what I need to know.
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NannyPay is an Australian payroll service supporting families who employ nannies. We help ensure pay is handled correctly, including tax, super, payslips and leave, while guiding both families and nannies through how domestic employment works in practice. Working with hundreds of households each week, our team is committed to improving standards and making nanny employment simpler, clearer and more transparent for everyone involved.
melbourne, 3000, Melbourne, Australia
NannyPay has been great for me as a professional nanny. They also respond quickly and clear up and confusion I have, making it easier to understand what I need to know.
Nannypay was excellent and we highly recommend using them. It was such a smooth process and took all the burden of the admin away which is what we needed given how hectic our lives are. Amanda was also always extremely prompt at replying to any of our queries.
We contacted NannyPay a couple of years ago when we hired a nanny for our child.
Throughout the whole time Lauren and her team have provided incredible service, taking away the confusion and stress we had around the ins and out of the payment process while at the same time giving us advice and support with any additional questions we had.
We're very grateful for their hard work on our case!
We had previously used another nanny payroll agency and contacted Lauren and the team to see if they could provide a better service. What a find! Lauren and the nanny pay team understand nannies like no other as they have been in the role. The digital timesheet and payroll makes things so much easier: for the nanny and for the family paying for them. It's comforting to know that all payments are above board and we are ensuring that our nanny is getting regular income, super and all appropriate allowances. Reminders are proactive and the payment process is seamless. Can't recommend highly enough.
We used nanny pay for four years and Lauren and her team were fantastic! They were flexible, creative, and innovative in working with us to design solutions to change our needs. They communicate well, with both us and our Nanny. Highly recommended!

Reply from Nannypay
Amanda and Lauren is always super helpful and quick to respond. Everything has been hassle free and easy which is exactly what we wanted.

Reply from Nannypay
Great personalised and friendly service. Professional and takes away the stress of paying the nanny. Would use again, and would recommend to others.

Reply from Nannypay
Nanny Pay has made my life so much easier. I've tried a few services and will definitely stick with the NannyPay team!

Reply from Nannypay
As a nanny, I wish Nanny Pay had been around years ago... it's exactly what the Australian nanny industry has been missing! It ensures that nannies are paid properly and fairly, and it's easy to use for families and takes all the hard work out of the pay roll. Great business, and a real champion of the industry.

Reply from Nannypay
Top service, saves me time and worry about doing the right thing by my nanny.

Reply from Nannypay
A very easy to use service that I would highly recommend to those seeking top grade service and reliability.

Reply from Nannypay
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