Great service over a number of years. Friendly, very responsive and just made the admin burden of salary / pensions incredibly easy to manage.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used NannyPaye for almost 9 years and always have had excellent service. Having the weekly payment, pension and HMRC taken care of for our housekeeper has been seamless. Reminders are always s... See more
I've been using the service for a year now, never had any issue. Staff are friendly, easy to talk to, and alway happy to anwser your questions and concerns. Highly recommend! P.s. A late compliment... See more
The team at NannyPaye looked after my business (circa 60 full time and hourly paid employees) for over 8 years, as well as my private employee for many years. I can honestly say, their service is sea... See more
Company details
- Payroll Service Provider
- Payment service
- Tax advisor
- Tax consultant
- Tax Preparation
- Tax preparation service
Written by the company
NannyPaye provides everything you need as an Employer of a nanny, housekeeper or other domestic staff. Our all encompassing service meets all of your legal obligations for payroll and pension, as well as contracts and employment and advice in all aspects of being an Employer or a nanny, housekeeper or other domestic staff. We are here to guide you through the whole process (or in reality, just do it all for you).
Contact info
121 Kingston Road, KT22 7SU, Leatherhead, United Kingdom
- 01737 816 320
- info@nannypaye.co.uk
- nannypaye.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and responsive service…
Excellent and responsive service provided.
We have just signed up with Nanny PAYE and it has been excellent so far. Very responsive to any questions and great value for money.
NannyPaye have been fantastic from…
NannyPaye have been fantastic from beginning to end. I was completely unsure of where to start when it came to employing a nanny, but from my first phone call to the final email, they provided full support and answered all my questions. It was refreshing that they didn’t make assumptions about what I knew, especially since I didn’t know much at all!
Excellent service all-round
NannyPaye have managed payroll for me, as employer, for some nine years. The service has been seamlessly helpful, professional, accurate and to an excellent standard throughout this time. I've been very happy. They provide great value service for the price. I'd fully recommend.
Swift and smooth
Quick to answer and clarify and very precise calculations.
Can only recommend!
Nanny Paye are the best
Nanny Paye are beyond helpful! They’re so kind and patient and have always had time to explain things to me. Our nanny is also really happy with us using them! 10/10!
Nannypaye have acted on behalf of my…
Nannypaye have acted on behalf of my employer for five years. They have always been very prompt and courteous in response to my queries and my payslips were produced well in advance of my payment date. I would have no hesitation in recommending Nannypaye to others in need of this type of service.
Reliability
Reliability. As a nanny I appreciated all my payslips coming through in a timely fashion with all the necessary deductions made.
Very reliable and accurate
Very reliable and accurate, both on emails and over the phone! Have been with them for 3 years and would recommend to anyone hiring a nanny!
So worth it
Nanny Paye took all the worries out of being an employer for our nanny. Their fees seem fair for the amount of support they provide in payroll / contract matters and they are always very responsive by email and phone. Really knowledgeable too so I have confidence in the advice they are providing. Special mention to Ross McKay, George Kent and Chloe Davies for their patience and expertise.
Excellent service
Excellent service, I highly recommend Nannypaye. For over two years they managed all payroll, pension and other admin tasks related to me hiring a nanny and I never had any issues - they are really professional, always reply to emails in a timely fashion and I was always assured everything was in hand.
Maternity pay, maternity cover and redundancy
Called and spoke with Sarah today on what I thought was a complex issue but she was knowledgeable and concise, and explained everything patiently and clearly. The call was immediately followed up with a couple of emails providing further information and idiot-proof guidance - you couldn't ask for more!
We've been with NannyPaye for 15 years now and the service and support has been faultless since day 1.
Brilliant experience
Brilliant experience - always friendly, helpful and quick to respond. Highly recommend!
Professional service who operate with…
Professional service who operate with great accuracy and diligence.
All the staff are a pleasure to deal with.
Nannypaye are very diligent
Nannypaye are very diligent, proactive, always happy to help, and great value for money
Friendly
Friendly, helpful, communicative, go out of their way to help. Made the whole process seamless. Will use them again if we have another nanny! Thank you x
Godsend for nervous first time Nanny employer
We have used NannyPaye for the past 2 years. I found the prospect of employing a Nanny really daunting and worried about getting things wrong but NannyPaye guided me through the process with confidence.
Once set up the process was really straight forward and each month NannyPaye helped us calculate how much to transfer to our portal.
The team there are available, agile and helpful and I would not hesitate to recommend them.
Thomas in particular was supportive and attentive in the early days. Really nice helpful guy.
amazing experience.
amazing experience.
they respond very quickly to the email and very clear answers.
one of the best companies I have find in the Uk
very professional.
i hope to have the opportunity to work with them again
thanks
I would recommend to anyone has a nanny…
I would recommend to anyone has a nanny in the UK. We had a more complicated path with a period of maternity leave and nannypaye were fantastic in helping us navigate this. It is such a good value service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








