NannyPaye Reviews 

398
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great service over a number of years. Friendly, very responsive and just made the admin burden of salary / pensions incredibly easy to manage.

Rated 5 out of 5 stars

I have used NannyPaye for almost 9 years and always have had excellent service. Having the weekly payment, pension and HMRC taken care of for our housekeeper has been seamless. Reminders are always s... See more

Rated 5 out of 5 stars

I've been using the service for a year now, never had any issue. Staff are friendly, easy to talk to, and alway happy to anwser your questions and concerns. Highly recommend! P.s. A late compliment... See more

Rated 5 out of 5 stars

The team at NannyPaye looked after my business (circa 60 full time and hourly paid employees) for over 8 years, as well as my private employee for many years. I can honestly say, their service is sea... See more

Company details

  1. Payroll Service Provider
  2. Payment service
  3. Tax advisor
  4. Tax consultant
  5. Tax Preparation
  6. Tax preparation service

Written by the company

NannyPaye provides everything you need as an Employer of a nanny, housekeeper or other domestic staff. Our all encompassing service meets all of your legal obligations for payroll and pension, as well as contracts and employment and advice in all aspects of being an Employer or a nanny, housekeeper or other domestic staff. We are here to guide you through the whole process (or in reality, just do it all for you).


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(398)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and responsive service…

Excellent and responsive service provided.

We have just signed up with Nanny PAYE and it has been excellent so far. Very responsive to any questions and great value for money.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

NannyPaye have been fantastic from…

NannyPaye have been fantastic from beginning to end. I was completely unsure of where to start when it came to employing a nanny, but from my first phone call to the final email, they provided full support and answered all my questions. It was refreshing that they didn’t make assumptions about what I knew, especially since I didn’t know much at all!

15 October 2024
Rated 5 out of 5 stars

Excellent service all-round

NannyPaye have managed payroll for me, as employer, for some nine years. The service has been seamlessly helpful, professional, accurate and to an excellent standard throughout this time. I've been very happy. They provide great value service for the price. I'd fully recommend.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Nanny Paye are the best

Nanny Paye are beyond helpful! They’re so kind and patient and have always had time to explain things to me. Our nanny is also really happy with us using them! 10/10!

15 July 2024
Rated 5 out of 5 stars

Nannypaye have acted on behalf of my…

Nannypaye have acted on behalf of my employer for five years. They have always been very prompt and courteous in response to my queries and my payslips were produced well in advance of my payment date. I would have no hesitation in recommending Nannypaye to others in need of this type of service.

8 July 2024
Rated 5 out of 5 stars

Reliability

Reliability. As a nanny I appreciated all my payslips coming through in a timely fashion with all the necessary deductions made.

22 May 2024
Rated 5 out of 5 stars

Very reliable and accurate

Very reliable and accurate, both on emails and over the phone! Have been with them for 3 years and would recommend to anyone hiring a nanny!

30 April 2024
Rated 5 out of 5 stars

So worth it

Nanny Paye took all the worries out of being an employer for our nanny. Their fees seem fair for the amount of support they provide in payroll / contract matters and they are always very responsive by email and phone. Really knowledgeable too so I have confidence in the advice they are providing. Special mention to Ross McKay, George Kent and Chloe Davies for their patience and expertise.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I highly recommend Nannypaye. For over two years they managed all payroll, pension and other admin tasks related to me hiring a nanny and I never had any issues - they are really professional, always reply to emails in a timely fashion and I was always assured everything was in hand.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Maternity pay, maternity cover and redundancy

Called and spoke with Sarah today on what I thought was a complex issue but she was knowledgeable and concise, and explained everything patiently and clearly. The call was immediately followed up with a couple of emails providing further information and idiot-proof guidance - you couldn't ask for more!

We've been with NannyPaye for 15 years now and the service and support has been faultless since day 1.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful, communicative, go out of their way to help. Made the whole process seamless. Will use them again if we have another nanny! Thank you x

11 January 2024
Rated 5 out of 5 stars

Godsend for nervous first time Nanny employer

We have used NannyPaye for the past 2 years. I found the prospect of employing a Nanny really daunting and worried about getting things wrong but NannyPaye guided me through the process with confidence.

Once set up the process was really straight forward and each month NannyPaye helped us calculate how much to transfer to our portal.

The team there are available, agile and helpful and I would not hesitate to recommend them.

Thomas in particular was supportive and attentive in the early days. Really nice helpful guy.

2 January 2024
Rated 5 out of 5 stars

amazing experience.

amazing experience.
they respond very quickly to the email and very clear answers.
one of the best companies I have find in the Uk
very professional.
i hope to have the opportunity to work with them again
thanks

5 December 2023

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