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Rated 5 out of 5 stars

We use Nanswap for swapping coins such as LTC, NANO, BANANO and many others. Nanswap give great swap rates and their faucet are always running. We also use Nanswap Discord bot in our discord serve... See more

Company replied

Rated 4 out of 5 stars

Nano forks are flawless, and in many cases that's all you need, but for trading there currencies there may be some flaws. I don't know why but in rare cases the tx sometimes aren't noticed by the 3rd... See more

Rated 1 out of 5 stars

I used Nanswap to perform a crypto exchange and my funds were routed to their partner EasyBit without me being clearly informed upfront. EasyBit has since frozen my funds under an AML review for 19... See more

Company replied

Company details

  1. Currency exchange service

Written by the company

Nanswap is a simple and instant cryptos exchange. No registration is required. Thanks to our own liquidity and connected exchanges, we provide the best rates for Nano pairs (Banano, DogeNano, Ananos) and very good rates for more than 300 cryptos.


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

34 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

If you have any issues, go to Discord

If you have any issues, the support team on Discord is great. All issues I had were resolved in Discord. And I ask a lot of questions, so they were very patient with me.

23 April 2026
Unprompted review
Nanswap logo

Reply from Nanswap

Thanks a lot for your comment

Rated 1 out of 5 stars

Routed my funds to EasyBit without clear disclosure — 19 days later still unresolved

I used Nanswap to perform a crypto exchange and my funds were routed to their partner EasyBit without me being clearly informed upfront. EasyBit has since frozen my funds under an AML review for 19 days despite my full cooperation and submission of all requested documents.
Nanswap's support has been polite but ultimately unable to influence their partner's decision. My concern is that Nanswap selects partners on behalf of customers and therefore shares responsibility when those partners fail to deliver. EasyBit has a well-documented history of freezing customer funds — this is visible on BestChange, Trustpilot, and other platforms.
I would urge Nanswap to reconsider their partnership with EasyBit and to establish clearer customer protections when a partner holds funds indefinitely.

25 March 2026
Unprompted review
Nanswap logo

Reply from Nanswap

Thank you for sharing your experience.

We work with several trusted partners and utilize our own liquidity to offer the best rates and the best user experience possible. A list of our partners is provided in our Terms of Use.

The hold on your funds is an AML compliance review conducted by our partner. These reviews are a legal obligation for any regulated exchange and form part of a standard compliance framework designed to prevent misuse and protect all users of the platform. They are not applied selectively, they are triggered when transactions reach predefined risk thresholds, and they are essential for keeping the service lawful and secure for everyone.

We want to emphasize that cases requiring extended review are rare. The vast majority of exchanges processed through our partners complete smoothly and within the expected timeframe. When a review is triggered, the duration depends entirely on how clearly the source of funds can be documented and verified. This is standard practice across all regulated exchanges and is not specific to our partner.

Our support team has remained in contact with you throughout and will continue to relay any additional information you can provide to help move the verification forward. The more clearly the origin of the funds can be established and supported with documentation, the sooner the review can be completed.

Thank you for your patience and cooperation.

Nanswap Team

Rated 5 out of 5 stars

Perfect it is just perfect

Perfect it is just perfect, fast transaction it has amazing customer service and so little fees best exchange I have used

27 December 2025
Unprompted review
Nanswap logo

Reply from Nanswap

Thanks a lot!

Rated 1 out of 5 stars

Warning on using Nanswap

I had a very negative experience with NANSWAP. It claimed to process my transfer but did not actually do it.

When I reported the issue, I was redirected to another site that took all of my cryptocurrency, leaving me with even greater losses. Complaints were ignored and no resolution was offered.

Based on my experience, I strongly advise avoiding this platform to protect your assets. I have carried out multiple transactions. The replies are misleading.

13 December 2025
Unprompted review
Nanswap logo

Reply from Nanswap

Hello,

We replied to your ticket support, your transaction was completed with payout hash: https://stellar.expert/explorer/public/tx/258848590779637760

Please beware of scammers, only contact us at contact@nanswap.com for support, don’t trust random people on Discord and never share your wallet secret phrase. We do our best to find and ban scammers from Discord as soon as we can.

Rated 1 out of 5 stars

Scam

Scam. I mined for a bit to test it out. Mined the coins and withdrew. Never received any funds on my account. Waited for an hour still nothing. Balance on the website showing 0 because I withdrew the balance and does not show anywhere when and how much was withdrawn.

28 May 2025
Unprompted review
Nanswap logo

Reply from Nanswap

Hello,

If you have any issue please contact us at contact@nanswap.com and send us your address we will be happy to locate your withdraw.

You can also check your withdraw history at https://nanswap.com/mining/nano

Furthemore, all mining payouts are visible and can be verified at: https://nanexplorer.com/nano/accounts/nano_3top1ao59iks4hdctz5jyn5hr7d6zr3wogyxj9qzc1wc7e8w9gotr6unwr4p

Rated 5 out of 5 stars

Thumbs up!

I've used Nanswap about a dozen times by now. Every time without any issues!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Efficiency and Anonymity: A Comprehensive Review of a KYC-Free Crypto Platform with Swift Swaps and Faucet Feature

The platform is distinguished by its commitment to a KYC-free process, coupled with the expeditious execution of swaps within minutes rather than hours. Furthermore, the inclusion of a faucet for fee-free cryptos enhances the platform's appeal. Additionally, the utilization of the platform for mining XNO (nano) contributes to its overall value proposition. The user experience is 100% a 10 out of 10, marked by efficiency and a high degree of anonymity.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

For last 2 months and above

For last 2 months and above, I am testing this site. Very fast swap BNANO to XNO, XDG to XNO. Just 1 second. This site is giving a legit services. Thanks for service and hope they will keep this good service.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

No issues to date using nanswap and nanswap art . Highly recommend.

22 January 2024
Unprompted review
Nanswap logo

Reply from Nanswap

Thank you!

Rated 4 out of 5 stars

Near perfect service.

Nano forks are flawless, and in many cases that's all you need, but for trading there currencies there may be some flaws. I don't know why but in rare cases the tx sometimes aren't noticed by the 3rd party that's used, but when it happens the support teams can get any issue resolved within 24h by my experience. The other pitifully small annoyances are the fees and lack of lesser know currencies requiring you to use DEXes for them, apart from that this effectively ''chainless'' service is perfect.

20 January 2024
Unprompted review

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