NapfisReviews 

4
TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

4 reviews

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3.5

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(4)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Sadly I wouldn't trust NAPFIS

Sadly I wouldn't trust NAPFIS, I had 6 fire doors that needed some repairs and a safety certificate issuing, we were recommended a NAPFIS engineer who attended and quoted £1600, we accepted the quote but at the end were given a bill for £2100!
We were given the safety certificate certifying all 6 doors were up to current regulations.
However on checking we found every door had problems and some were worse than before, doors had holes right through so you could see out, hinges had screws missing, gaps in closure's, large gap under doors, numerous screw holes and very poor repairs generally.
Initially he apologised and said his son had done the work and he hadn't checked the work however we found out that was a lie as it was the boss himself that done the work.
I contacted Gary who was initially shocked but then all went quiet and I got rude, slanderous and threatening emails from them.
Luckily I have lots of evidence to pursue this and have this cowboy shut down.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Proud members of NAPFIS ...

We have been proud members of NAPFIS since 2017 and have found not only their initial training but also their ongoing support over the years to be invaluable. Gary and his team are always approachable and happy to talk through any project, offering guidance and reassurance whenever needed. It’s also fantastic news that they are now obtaining UKAS accreditation themselves – a great step forward. NAPFIS are a wonderful organisation to be accredited, and associated with, and we wouldn’t hesitate to recommend them.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Napfis accreditation

Been with Gary and the Napfis team for 5 years.
Fantastic organisation to be accredited to, always on hand 24hrs a day for advice and problem solving. Extremely professional.
Keep up the great work and good luck with UKAS accreditation.

28 August 2025
Unprompted review
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Reply from Napfis

Thank you Andrew I appreciate your comments it means a lot to me.

Rated 5 out of 5 stars

David- dc fire and sound pro ltd

Been with Gary and the team and Napfis for around 5 years or so, I can’t recommend
Napfis enough, and liking the new look website
Also the journey to be obtaining UKAS accreditation. Well guys 👌

27 August 2025
Unprompted review

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