napogloves.co.ukReviews 

46
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The gloves are wonderfully soft and the touchscreen tips actually work! The service was also surprisingly quick and even though I had ordered the wrong size, customer services amended my order immedia... See more

Rated 5 out of 5 stars

Great product, lovely material, fantastic designs for touchscreen. A little disappointed they don’t work so well with the Press in home button on my iPhone, but this won’t be an issue as I’m changing... See more

Rated 4 out of 5 stars

The only issue was you have to state which number house you live at and my house doesn't have a number, had to put a number down to place order then diverted order to my real address with the courie... See more

Rated 1 out of 5 stars

I ordered man gloves, one week before Christmas, it was a christmas gift for my boyfriend. I was very dissapointed when they let me know on Christmas Eve that the gloves got lost on the way, at least... See more

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Company details

  1. Events & Entertainment

Written by the company

Minimalistic Touchscreen Gloves


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4.1

Great

TrustScore 4 out of 5

46 reviews

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4.1

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(46)

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Rated 5 out of 5 stars

Great product - leather like butter

Great product! Arrived on time. Leather is absolutely luxurious. The touch screen works best when using the seams on the gloves. The fit was initially tight, but they have been gradually stretching to fit my hands.. well.. like a glove. I’ll be buying these as gifts for others in the future, but will just need to figure out reasons for measuring their hands before that aren’t weird.

12 February 2021
Rated 3 out of 5 stars

Buy a bigger size

Pretty gloves, but they're smaller than the size guide will lead you to use. And it'll cost you to return them.

14 January 2021
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Reply from napogloves.co.uk

Hello Jean-Frederic,

Thanks a lot for your feedback. We are very sorry for this situation. We try to provide as detailed sizing information as possible, however gloves are not an easy product, since there are 2 important dimensions - hand circumference and finger length. We decided to provide information about hand circumference, since it is very difficult to present a measuring method for fingers that could be replicated by our customers with enough accuracy. The difference between the finger length in sizes is only 0,5 cm. We apologize for the inconvenience this may have caused.

Rated 1 out of 5 stars

Crap Customer Service!

I bought a pair of gloves that "got lost in transit" and my order was then cancelled and not automatically reordered. I then buy a replacement and I have been waiting for 2 weeks and they have still not arrived even though I paid for 24 delivery! Crap service!

5 January 2021
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Reply from napogloves.co.uk

Hello Debbie,

Thanks a lot for your feedback. We are very sorry for this situation - your order got lost by the courier, which unfortunately happens from time to time. We completely understand that such a loss is even more difficult right before Christmas. We do everything we can in order to avoid similar issues and deliver all orders on time. Your order has been refunded as soon as the package turned out to be lost. We apologize for the inconvenience this may have caused.

Rated 1 out of 5 stars

I ordered man gloves

I ordered man gloves, one week before Christmas, it was a christmas gift for my boyfriend. I was very dissapointed when they let me know on Christmas Eve that the gloves got lost on the way, at least you could let me know sooner so I could organize a Christmas gift instead.
Totally unprofessional, you ruined my Christmas, very dissapointed !

5 January 2021
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Reply from napogloves.co.uk

Hello Anca,

Thanks a lot for your feedback. We are very sorry for this situation - your order got lost by the courier, which unfortunately happens from time to time. We completely understand that such a loss is even more difficult right before Christmas. We do everything we can in order to avoid similar issues and deliver all orders on time. Your order has been refunded as soon as the package turned out to be lost. We apologize for the inconvenience this may have caused.

Rated 2 out of 5 stars

buyer pays shipping despite wrong size

buyers have to pay for shipping even though product size did not fit hand nicely. this should have been made clear in the returns policy.

11 December 2020
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Reply from napogloves.co.uk

Hello Natalie,

Thanks a lot for your feedback. Currently we are not offering free returns, which is described in our returns policy and the returns page (link in footer). I am very sorry that the pair of gloves you received did not fit nicely. We do our best to make the sizing process as easy as possible, therefore we are providing exact measurements and a fitting guide on each product page. I hope that helps to avoid returning products due to incorrect size.

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