The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot... See more
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I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in... See more
Company replied
All brilliant from start to finish, everything was explained clearly by Elliott from the start. The process was very straightforward and handover was completed with ease.
Company replied
I met with a wonderful sales man, names Damien Perkins. He was professional, but very intune with the customer, namely me. There was no hard sell, just a sound knowledge of the car and he unders... See more
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Company details
- #32 of 97 best companies in Car dealer
Written by the company
Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!
Contact info
218 Penarth Road, CF11 8NN, Cardiff, Wales, United Kingdom
- (029) 2002 0225
4.9
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The staff at the MG showroom in Cardiff…
The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot helped with everything, such a lovely guy & made the transaction go so smoothly. Thank you Elliot for everything you've done for me. All the staff there have brilliant customer service.
15 July 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for your thoughtful review and great feedback on Elliott
We’re thrilled to hear the MG ZS Hybrid+ was exactly what you were looking for.
Kind regards Nathaniel Team
10 star service …
I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in touch with me so I could plan my day around collection. Treated me like a queen in store and gave me assurances for future bookings. I heard him giving equally good service to others. His service was so five star I drove away thinking I’m never going to buy cars from anywhere else. When I bought the car Nathan was also brilliant. Can’t recommend this garage more if I tried
17 July 2026
Unprompted review
Reply from Nathaniel Car Sales - Cardiff
Hi Rhiannon, thank you so much for the 5-star rating! We’re thrilled to hear you had such a great experience with Greg.
We will be sure to share this with him
Kind Regards Nathaniel Team
All brilliant from start to finish
All brilliant from start to finish, everything was explained clearly by Elliott from the start.
The process was very straightforward and handover was completed with ease.
17 July 2026
Reply from Nathaniel Car Sales - Cardiff
Hi Lee, we really appreciate you taking the time to share your feedback! Knowing that you had a great experience with us is exactly the kind of motivation our team needs. Thank you for choosing Nathaniel Cardiff , and we hope to see you again in the future.
Kind Regards Nathaniel Team
Great from start to finish
Great from start to finish. Shane was amazing at getting us a good deal and sorting everything out. Had our car within 10 days. Highly recommend.
8 July 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for the great feedback
We really apprecite it and we hope you can share with your freinds
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
Many thanks for the great feedback and 5 star review
Kind Regards Nathaniel Team
Very helpful
Very helpful and after care fantastic Damien made my first experience having a mobility car much appreciated which has helped me so much to be driving a automatic car to manage my health driving
9 July 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you so much Tracey for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Kind Regards Nathaniel Team
Over 20 odd years of having Motability…
Over 20 odd years of having Motability cars, we haven’t always had the best experience with dealers, but our experience at Nathaniel was smooth, straightforward and stress free
Would highly recommend them for Motability
1 July 2026
Reply from Nathaniel Car Sales - Cardiff
"Hi Victoria, thank you so much for this wonderful review! We are absolutely thrilled to hear that you love your new MG. It means the world to our team to know we hit the mark. We look forward to welcoming you back again soon!
Kind Regards Nathaniel Team
Fantastic customer service
Fantastic customer service
we were greeted at the door by cody , he made us welcome straight away.
talked us through everything and we made our mind up and purchased the car
All the staff are friendly in the Cardiff dealership
29 May 2026
Reply from Nathaniel Car Sales - Cardiff
Wow, thank you so much for the 5-star rating, Jonathan We truly appreciate your support and are delighted you had a great experience with us. If there is anything else we can do for you, please don't hesitate to reach out. See you next time!"
Kind Regards Nathaniel Team
Excellent customer relations.
4 July 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks so much for taking the time to leave us a 5-star review, We really appreciate your support and look forward to seeing you again soon
Kind Regards Nathaniel Team
From the test drive through to the…
From the test drive through to the follow up sales everything was as expected. Damien answered all our questions and was very professional.
26 June 2026
Reply from Nathaniel Car Sales - Cardiff
Hi Stephen, thank you so much for the fantastic 5-star rating! We are thrilled to hear you had a great experience with Damien . We look forward to welcoming you back
Kind Regards Nathaniel Team
Great customer service
Great customer service, pleasant staff and the opportunity to contact them with any subsequent issues.
24 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. It's comments like yours that keep us going.😊
Kind Regards Nathaniel Team
Great customer service from start to…
Great customer service from start to finish. Christian who dealt with us was very knowledgeable and friendly.
21 June 2026
Reply from Nathaniel Car Sales - Cardiff
"Thank you so much for taking the time to leave us a 5-star rating, Nicola We truly appreciate your support. If there's ever anything we can do to make your next experience even better, just let us know. See you next time!"
Kind regards Nathaniel Team
Generally a great experience
Generally a great experience. Our salesman, Christian, was great - polite, helpful and knowledge.
Would give 5 stars, but there was a 2 week delay in delivery of our car. Unfortunately Christian was on holiday, and other staff really weren't helpful, including not calling me back when they had promised to.
On Christian's return, phone calls were made and problem solved. But not before the insurance on the car I was trading in ran out and I had to buy short term cover.
Very happy with my new S5 Trophy!
17 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you for leaving us a 4-star rating Julian We're so glad you had a good experience.
We will share your feedback on how we can earn that fifth star next time with the team.
We look forward to seeing you again!
Kind Regards Nathaniel Team
Lovely experience from start to finish
Lovely experience from start to finish. Everyone we came in contact with where very helpful and enthusiastic about their role.
25 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you Jayne so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us. Your kind words serve as a great testament to the hard work and dedication the team put into thrie roles.
Kind regards Nathaniel Team
Staff were as usual warm informative…
Staff were as usual warm informative and friendly.
Made to feel like nothing is to much trouble offered refreshments seating along with optional tv and magazines if you need to wait. Particularly grateful to Damien and Shane great attitudes very customer orientated.
24 June 2026
Reply from Nathaniel Car Sales - Cardiff
Hi Jayne, thank you so much for the 5-star review. We’re thrilled to know you had such a positive experience and we look forward to seeing you again soon
Kind regards Nathaniel Team
Elliott is an amazing person was saw me…
Elliott is an amazing person who saw me through the whole process of getting my MG. He was patient and very helpful. All of the staff are great there.
21 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you for taking the time to leave such a positive review. We’re delighted to hear that our sales staff especially Elliott surpassed your expectations.
Should you need any further assistance, please feel free to contact us anytime.
Kind Regards Nathaniel Team
Returning customer once more if we did…
Returning customer once more if we did not like the whole experience we would not continue to buy from them - we are able to compare with Audi and the whole experience is like chalk and cheese - we like cheese
21 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Christian provided you with outstanding service. Christian consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.
If there’s anything else we can do for you, please don’t hesitate to let us know.
Kind Regards Nathaniel Team
Great experience at the Cardiff branch
Great experience at the Cardiff branch. Friendly staff, no pressure, and excellent customer service. The whole process was smooth and straightforward. Highly recommend!
20 June 2026
Reply from Nathaniel Car Sales - Cardiff
"Hi Oyeniyi, thank you so much for the wonderful review! We are absolutely thrilled to hear that you had a great experience with our .
Our goal is to provide excellent service, and it's great to know we provided this to you.
We look forward to welcoming you back
Kind Regards Nathaniel Team
Everything explained about the car and…
Everything explained about the car and the promise of back up if needed.
Not pushy, friendly and really helpful
18 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated
Kind Regards Nathaniel Team
Excellent Service
I met with a wonderful sales man, names Damien Perkins. He was professional, but very intune with the customer, namely me. There was no hard sell, just a sound knowledge of the car and he understood my requirements. His professionalism went over and above to what I've experienced from any sales person I've dealt with in my 50 years of driving.
Diolch yn fawr Damien.
Maureen Weaver
5 June 2026
Reply from Nathaniel Car Sales - Cardiff
Thank you Maureen for taking the time to leave such a thoughtful review! We're delighted that Damien made your experience special. I'll be sure to share your kind words with him and the rest of our team. We look forward to your next visit
Kind Regards Nathaniel Team
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