Nathaniel Car Sales - Swansea Reviews 

I'm very happy that I'd purchased my MG ev vehicle from Nathaniel, Swansea. Lewis, the salesman, was very professional and helpful. This was our second MG Ev. That one, which I'd had for over 4 years covered nearly 80,000 faultless miles. For any ev sceptics out there let me reassure you about the battery life, it was the same as it was in the beginning i.e a predicted range of 240 miles!
Must also mention the Swansea service department team, managed by Nick. They have provided helpful advice and backup. Recently, I thought we had an issue but it turned out to be nothing to do with the car and was caused by a faulty charging cable (not supplied by MG). The service team went the extra mile to help and provided a courtesy car while they investigated things. Very grateful for their help and assistance. Buy MG, and you'll have a great car and faultless backup from Nathaniel staff.

Shocking service from sales team was in there for over 20 minutes no one came.over asked a few questions one line answers I was looking for another mobility car as mine up this year you had members of staff sitting around one your woman sitting blowing her nose coughing she shouldn't have been there passing her germs to others I have a really bad lung condition no immune system can pick up the slightest of things rate your team 0 customer service 0 went to Toyota and Renault went in offered a hot drink talk me through the car couldn't do enough there were others in you mg swansea branch that didn't get shown around and walked out too

A very good experience dealing with the sales team when buying my new MG ZS Hybrid+. A very professional environment which resulted in a great customer experience. Would thoroughly recommend.

Excellent service from Samantha and Rowan at Nathaniel Cars Swansea

I had a really positive experience with Nathaniel Cars Swansea from start to finish. The whole process was smooth, professional, and much less stressful than I expected.

A special thank you to Samantha and Rowan, who were both absolutely excellent throughout. They were friendly, helpful, knowledgeable, and made sure everything was explained clearly. Nothing felt rushed, and they both went out of their way to make the experience easy and enjoyable.

It’s rare to come across staff who are both genuinely welcoming and highly professional, but Samantha and Rowan were exactly that. Their customer service really stood out and made a big difference.

I’d definitely recommend Nathaniel Cars Swansea to anyone looking for a great car-buying experience.

Good service by Rowan and able to negitoate and come to an agreement with him. Despite the warrenty he was able to get his manager to get it signed. Loving the MG4 bought from Nathernal.

Christian at penarth road made us feel welcome at Nathaniel cars. He was very reassuring and helpful. Full credit to his attitude to his customers. An asset to his trade. Lynne and John.

We bought our car from here on recommendation of son in law, and because of this he was meant to receive £100 in the refer a friend scheme. It's been 3 months now and he's had no contact from them although all his details were given at time of purchase.

Just bought a MG ZS from Matthew in the Swansea branch. Such wonderful service from an absolutely amazing guy … thank you for such a wonderful handover .. and making purchasing the car so stress free and easy. ❤️

I have recently purchased the new MG HS trophy, customer service was amazing from start to finish. Lewis was very knowledgeable and helpful, I would highly recommend Nathaniel car sales, llansamlet very friendly! I absolutely love the car.
Thank you again Lewis you have been amazing making sure all our needs were met.

Purchased a brand new MG HS PHEV from the Swansea branch over a month ago, and for my first ever new car purchase, the team at Nathaniel are great. Brandon was the rep who dealt with my order, and is an absolute legend.

The team at the Swansea air show 4/07/25 were excellent. No hard core sales pitch just happy to have a chat and extremely kind to us and our 3 year old son. Great, friendly staff. Thank you!

Went browsing for an upgrade today at Nathaniel’s Swansea branch, having bought a new MG from the Bridgend branch 3 years ago. Walked away very excited after ordering a new MG. Our sales advisor Luke Thomas (budding new member of the Nathaniel team, although in the business for a while) was absolutely fantastic! Such a personable & friendly individual, who explained everything clearly & precisely, making the process so straightforward. Best of luck Luke in your new venture with Nathaniel, I’m sure you’ll do brilliantly x

Went to look at MG4zs in Swansea when we arrived I was asked about what type of car we are looking for petrol and automatic we were told what section to look at by Mathew then left to look around at out own leisure.when we found the car Mathew showed us around and explained all about the car once we were happy we went for a test drive that was a Sunday very happy with the car then put a deposit on it and picked it up on the Saturday. We were greeted by Sam who check with the car, he then said we would have to bring it back the following week as it had to have anew windshield as there was a small chip in this cars screen which I didn’t notice. Had the new windshield done today absolutely more than happy with the (service)we had from the receptionist to Mathew, Sam, Brandon, and the lad that showed us the all abut the dashboard etc. one last thing we tried 2 other MG dealerships and all they wanted to do was sell us products and 1 dealership which was 4 hours away was even going to charge us for putting petrol in the car So thank you to everyone at Nathaniel Car Swansea many that’s Kenny

They were really good they did lots to accommodate my needs. They explained everything and the sales man dean was polite respectful

I recommend Nathaniel Cars. Customer service at swansea showroom first class. Nothing is too much. Professional and polite. Make you feel welcome

I want to say a huge thank you to all the staff at the swansea branch. The service was incredible especially from Rhianydd on front desk and Lewis the sales trainee. Thank you again

Highly recommend Nathaniel Swansea

Recently purchased an MG4 from Swansea dealership, from going into the showroom to collecting the car 1 week later the service was exceptional, friendly yet professional service from Brandon Evans the Sales Executive he explained everything especially discounts deposits and costing in an open clear concise manner.
Manager Sam Thomas also provided excellent service in the absence of Brandon and continued with sales process not delaying anything at all.
Sam was professional and a very supportive manager both face to face and on the telephone always available to take our call.
Thank you also to Lewis Smith who dealt with our questions listening and acknowledging our concerns in a polite professional manner and suggesting solutions for us.

Will definitely use Nathaniel Swansea again

First class from start to finish. The staff are friendly, efficient and knowledgeable. Thanks to Lewis for the test drive & special thanks to Sam for a smooth sale & handover. Also, I'm loving my new car! Would 100% recommend this dealership.

This time our first time working with Nathaniel Cars, and I couldn't be happier with the experience. The team was incredibly helpful and professional throughout. No complaints at all_highly recommend !

I recently purchased an MG ZS and had a great experience. The salesperson was incredibly helpful and transparent, quickly responding to my emails and answering all my questions, which made the process stress-free. I got a fantastic deal, and part exchanging my old car was completely hassle-free. Highly recommend!