nationalcasino.com Reviews 

345
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I should've came here before even signing up in this BS casino. I ended up wasting $50. Good thing I decided to close my account immediately after trusting my instincts. I've been playing onl... See more

Rated 2 out of 5 stars

Its another casino where you can deposit all you want and play a huge variaty of games, decent wins, sounds good so far... Problems comes after: -If you want to withdraw: there's some delay... See more

Company replied

Rated 5 out of 5 stars

Great mix of games and smooth experience. National Casino offers a fantastic selection of games. I can always find something new to play. The site loads quickly, even during busy times. The live deale... See more

Company replied

Rated 5 out of 5 stars

Best casino, my experience has been amazing, firstly I hit 49k, then I started other casinos as I thought national would not hit again, even though I wasn't depositing much my vip manager when I asked... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

National Casino brings the elegance of world-class gambling to your screen, featuring an extensive collection of online casino games and live dealer experiences. Dive into a realm of excitement and luxury, where every spin could be a win.


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(345)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always quick customer support when…

Always quick customer support when required. Great games. Quick withdrawal

3 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thanks for the feedback. Fast support and smooth withdrawals are exactly the kind of experience we want players to have, so it’s good to hear this has been your case. Glad you’re enjoying the games as well.

Rated 5 out of 5 stars

Good service

Good service

2 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thanks for the review. We’re happy to know the service has met your expectations and appreciate you taking a moment to share this.

Rated 1 out of 5 stars

You kept throughing the withdrawal back…

You kept throughing the withdrawal back into my casino account and said it was a technical glitch. Just make it easy I think I'm going to delete my account

4 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

We’re sorry the withdrawal process became frustrating for you. If a withdrawal is returned to the casino balance due to a technical issue, it should be checked properly rather than leaving you to repeat the same steps. Please contact our Support Team with your account details so they can review the latest withdrawal attempt and advise on the best way to proceed. We’d be sorry to see you leave, but we understand your frustration and want to help resolve this first.

Rated 5 out of 5 stars

Honestly i had wondered to the dark…Great Welcome Back

Honestly i had wondered to the dark side on those other pop up wannabe sites, had forgotten about about my old mate Nationalcasino, straight back in there, nailed a sweet profit, withdrawaled and boom, paid a couple of hours later, effortless, no drama and they even emailed stating my withdrawal had been cancelled due to my own muppetness..... set me on the right path to correct and ..... done.
Hats off Nationalcasino.... I should never of strayed

Edit..... couple of hours later, when had a chance, smashed in another $50nz and within five or so minutes, what do ya know, snagged a $500 jackpot ofg a 50c bet.... followed by a minor not long after...
Hats off Fellas

4 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Hello Rory,

Thank you for your great review.

We’re glad to hear you came back to National Casino and had a smooth withdrawal experience. It’s also great that our team helped you correct the issue quickly.

Welcome back, and we truly appreciate your trust.

Rated 1 out of 5 stars

Whidrawals and support are…

Whidrawals and support are disappointing.

1 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Hello,

We’re sorry to hear that your experience with withdrawals and support did not meet your expectations.

We understand how important timely assistance and smooth payouts are, and we’d like to look into your case more closely. Please contact our support team through the official channels and provide your account details, so our colleagues can review what happened and assist you further.

Thank you for your feedback.

Rated 5 out of 5 stars

Cooll very.

2 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your feedback.

We’re glad to hear you’re enjoying your experience with us. We appreciate your support.

Rated 5 out of 5 stars

Great selection of games

Great selection of games. Easy deposit and withdrawal systems. Quick payouts, usually within 24 hours.

1 May 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your positive feedback.
We’re glad to hear that you enjoy our game selection and find deposits and withdrawals easy to use. It’s also great to know that your payouts are usually processed quickly.
We appreciate your support and hope you continue having a smooth experience with us.

Rated 1 out of 5 stars

Stay away! Scam site!

Stay away!
The same as dragon spins and their other sister sites. No problem until you try and verify your docs. Happy to let you deposit but won't pay out. Total scamming site

15 April 2026
Unprompted review
nationalcasino.com logo

Reply from nationalcasino.com

Hello,

We’re sorry to hear about your experience.

Please note that document verification is a standard security procedure and is required to ensure account safety and compliance with the platform’s rules. Deposits and withdrawals are processed according to the same Terms and Conditions accepted at registration.

We would also like to clarify that withdrawal requests are not refused without reason. If additional checks or documents are required, the relevant team will review them and provide further instructions through the official support channels.

Since we cannot identify your account from this review, please contact our support team with your account details so they can check your case and assist you further.

Rated 3 out of 5 stars

I played in national casino a lot

I played in national casino a lot. payments were so fast and satisfying.
But live chat is terrible, and support manager is not responding.
I was playing in a slot machine, there was $170,and i was betting $4,then once my balance jumped to $70!!!!!
I asked them what happened, where is my balance gone. no responding. so there is no securtiy for your money there.
i decided to self exclude, but no answer. no bodyis there.
Please close my account, and let me go

11 April 2026
Unprompted review
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.

Please get in touch with our Support team directly from your registered email address and request account closure or self-exclusion once again. They will review your request and assist you further. If there was any issue related to your balance or gameplay session, it can only be checked at the account level by the relevant team.

Rated 5 out of 5 stars

Best casino

Best casino

1 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your feedback.

We’re glad to hear you enjoy our platform.

Rated 5 out of 5 stars

The Best customer service team.

The customer service team are best.They always ensure your questions are answered promptly and efficiently.

1 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your feedback.

We’re glad to hear that you had a positive experience with our customer service team.

Rated 5 out of 5 stars

Great and fun

1 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

We’re happy to know you’re enjoying the experience on our platform.

Rated 5 out of 5 stars

Winning makes my visit to the casino…

Winning makes my visit to the casino exciting.
My VIP Manager Colin has always been very helpful as well as the whole team at National.
Thank you.

3 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your kind words.

We’re glad to hear you’re enjoying your experience at National Casino, and we truly appreciate your recognition of Colin and the team.

Rated 5 out of 5 stars

Casino is very easy to navigate running…

Casino is very easy to navigate running smooth what is what i am lookong for. Support is very friendly fast with answers and solutions. With cashouts there are no problems they are fast and secure.

Thanks to national casino team.

1 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your kind feedback! We're glad to hear you’re enjoying the smooth experience, fast withdrawals, and helpful support.

We truly appreciate your trust!

Rated 5 out of 5 stars

great online casino no problems with it at all

great online casino no problems with payouts like other sites

2 April 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your feedback! We're happy to hear everything is running smoothly, especially with payouts.

We appreciate your support and wish you a great experience!

Rated 5 out of 5 stars

Great wins

Great wins, great games quick pay outs.

21 March 2026
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your review! We’re pleased to hear you’re enjoying the games, wins, and fast payouts.

Wishing you continued success!

Rated 4 out of 5 stars
nationalcasino.com logo

Reply from nationalcasino.com

Thank you for your suggestion! We appreciate your feedback and will pass it on to the relevant team.

Stay tuned for future updates!

Rated 1 out of 5 stars

I won $2200.00+ on their site but after…

I won $2200.00+ on their site but after stopping playing for a few hours then returning to play my account balance had dropped back to what i had started playing with that day! When I queried this i had to verify all my details which I did then i had to request my gaming history which had several inconsistencies and didn’t show my winnings, showed that i had been playing when in fact I hadn’t and didn’t match the gaming history on the site!!! Definitely not a legit site. After getting nowhere with nationalcasino support it’s been made apparent that to prove i won on their site i need to produce a screenshot of my win…! Which i didnt take as i didnt think i would be ripped off! How dodgy is that!
Now that you have replied to me on here i must inform you that i verified all my details id and bank account and deposits which you only asked for after i ask why you took my winnings and your support team supplied me with altered and incomplete records but tried telling me different then said they had conducted an exhaustive review of my claim and that they would no longer investigate the issue!! So it’s pretty clear that because I had no screenshot of my win you stole my winnings and altered my history to suit! So much for ethical conduct ! Why all of a sudden was my account questioned .Which i verified because I was under the impression that is why the money was taken but once i satisfied all your requests all of a sudden ithere was no winnings because you knew I didn’t have a screenshot of it!!! That is disgraceful behaviour!!!

15 March 2026
Unprompted review
nationalcasino.com logo

Reply from nationalcasino.com

Hello,

We’re sorry to hear about your experience.

Verification is a standard procedure to ensure accuracy and security.

We kindly ask you to continue communication with support so your case can be thoroughly investigated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look