National Floors Direct Reviews 

To do the job that is satisfying to the customer

Everything was great. It was fast and efficient

Great company, made my purchase easy! Salesman came to my house to help me select the right carpet. The price was also very fair. Installers did wonderful and on time

I received a gift card for my time in posting this honest review!

Everything was good with this carpet buying experience.

National Floors Direct did an excellent job installing the floors in my mother-in-law’s home. From start to finish, the experience was smooth and professional.

My mother-in-law is Deaf, and the team was incredibly flexible and thoughtful, especially when she needed to remain at home during the installation—something that understandably made their work more challenging. They handled this with patience and care, never making it feel like an inconvenience.

Communication was excellent throughout the process, the work was completed on time, and the crew cleaned up thoroughly each day. The quality of their work also made it incredibly easy for us to move directly into the next phase of the project—having the house painted—without any additional prep or rework needed.

The finished floors look fantastic, and we truly appreciated how respectful and accommodating the entire team was. Highly recommend!

I received a gift card for my time in posting this honest review. (Order CT35088, CT35089)

I had a great experience with National Floors Direct. The team was friendly, punctual, and made the entire process straightforward. Having samples brought right to my home made choosing flooring so easy. Installation was quick, clean, and the quality of the work really shows. My new floors look fantastic—exactly what I hoped for. Highly recommend!

“I received a gift card for my time in posting this honest review”

Had lvp flooring installed. The installer was on time, extremely courteous and did a great job. He cleaned up all the construction debris and swept the floor before leaving. Did a great job on the install and I am very pleased with the outcome. I would definitely recommend national floors direct to anyone needing this type of service.

From call to Sales to Installation!
Excellent job!
Eric the Salesman to Cristian the installer and his team, they made it happen on time!
Thank you!

When I call them the representative was very nice give me all the details about the company and we make an appointment for some one to come in and the guy came and was very helpful and friendly he show us all the beautiful colors that they have and the price and discount was great and we chose and he takes the measurements and pick a date and the installation was very good the install people were very friendly they moved all the furniture and after they finished they put everything back and they swept all the dirt. I was very impressed and the price was amazing. Thank you will definitely recommend you guys to my friends and family.

Booking with NFD was easy and quick. Matthew (the sales representative) was both attentive and responsive. I needed assistance with navigating exactly what kind of flooring to install and how pricing was going to look. Matthew spent the time required with me and helped me navigate everything seamlessly. NFD reached back out a few days before the installation date to finalize the installation appointment. Rafael and his team were on time, quick, clean and efficient. Based on my personal experience with the business, I would highly recommend.

Disclaimer: I received a gift card for my time in posting this honest review - MD15063

The best experience I've had with a flooring company. Very polite and efficient. I got exactly what I wanted and it was quick and easy.

After significant haggling, I got a fair price and nice floor.

National floors did a great job. They are very professional my carpet looked great when it was finished. In December of 2025 I moved into my new apartment I called A carpet company and gave them my deposit and they had me going around in circles I felt tired and frustrated I needed Carpet before the Christmas holidays my daughter said call National floors I hesitated but I made the call I told them what the other company did to me and the sales person said please trust National floors And the rest is history. My carpet was done two days after and looked beautiful I am very happy I got my Christmas wish Thank you National-floors for A great Job well done❤️

All went well on time quiet cleaned up nicely. Good work 👍

Working with National Floors Direct was an easy, convenient, affordable, and quality process from start to finished. The company worked with us to schedule a time that worked best for us in our home to choose are carpeting, as well as when installing. The pricing was very competitive and affordable. The installers were professional and did a great job. Lastly, the carpeting is a quality product that is both aesthetically pleasing and comfortable. Would definitely recommend using them.
I received a gift card for my time in posting this honest review.

Great initial rep visit … absolutely horrible customer relations with follow up questions after initial deposit.
The worst I’ve ever experienced. Unknowledgeable reps, belligerent, and useless in light of my very polite inquiry. Head scratching … final install was done well but I wouldn’t use them again. They made me very angry.

On December 5, 2025, we had laminate flooring installed in all four bedrooms of our house by National Floors Direct, and we are extremely happy with the results. Three installers arrived early in the morning and were professional, courteous, and respectful of our home. Since it had snowed that day, the main installer thoughtfully laid down a long piece of carpet from the front door to the staircase to protect the area while they moved materials back and forth from the garage. The team moved all the furniture, installed the laminate efficiently, cleaned the new floors thoroughly, and even cleaned the garage afterward. The entire process was smooth and stress-free, and the floors look fantastic. National Floors Direct provided a gift card for taking the time to post my honest review, and order number MD 14994 was required to receive the gift card.

Floors are beautiful. Had a large selection to chose from. Sales rep very knowledgeable. Very positive experience.

The very first visit with the representative from NFD offered me several options on flooring possibilities with prices for each . He explained in detail buying process, delivery and installation. After I made the ordered I was confident that the installation would go smoothly. This is my second time using NFD for my home . Awesome company .

My only concern was the time frame but for the price I can overlook that I love my floor I’ll recommend anyone to national direct floor good job guys