National Lamps Reviews 106

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is the first time I have ordered from National Lamps and Components but I would do so again without hesitation. The bulbs I ordered arrived quickly were well packaged and neither the bulbs or the... See more

Rated 5 out of 5 stars

Extremely good customer service. Royal Mail managed to not deliver our order. Got in touch with National Lamps and they sent another lot out immediately. No quibble -just action. Highly recommende... See more

Rated 1 out of 5 stars

Ordered a set of lights and received and order confirmation stating they’d be with me in 2-5 days. 8 days later called to find out where my order is, only to be told that they’ve now called their supp... See more

Rated 5 out of 5 stars

I've used this company several times, especially for the purchase of fluorescent tubes, because they are so helpful on the telephone and are always willing to advise on sizes etc. They also respond qu... See more

Company details

  1. Electronics store

Information provided by various external sources

National Lamps and Components are a lighting specialist for all types of lighting and control gear. Visit us at http://t.co/XOwkrHviOO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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Rated 1 out of 5 stars

Out of stock but didn’t bother to contact me

Ordered a set of lights and received and order confirmation stating they’d be with me in 2-5 days. 8 days later called to find out where my order is, only to be told that they’ve now called their supplier and the item isn’t in stock and they won’t be stocking it again. Really frustrated to have waited 8 days, have to chase it myself to then be told it’s out of stock and that they’ll now arrange a refund. Would expect a company with half decent customer service to have been in contact with me and much sooner and not to try and pass the buck on to their suppliers. Wont buy from them again.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

These guys are the Tops

These guys are the Tops. I placed an order, they made contact and advised me, which saved me money. The order arrived in a couple of days all intact. These people are Professional. I never go any where elsa for bulbs. Well Done

16 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had a problem with one of the items I ordered. One e mail was sufficient to solve problem and replacement was sent by return. Excellent customer service. Would have no hesitation in ordering from company again

12 December 2019
Unprompted review
National Lamps logo

Reply from National Lamps

Many thanks for your order and positive review!

As our way of showing our appreciation, next time you order from us you can use the discount code “LOYALTY10” to receive 10% off of your order.

Simply enter the code on the checkout page.

We hope to hear from you again soon!

If you require any further information please do not hesitate to contact us

Many Thanks

National Lamps and Components
https://www.nationallampsandcomponents.co.uk/

Rated 5 out of 5 stars

Great bulbs

Correct bulbs at a great price. Well packaged so arrived in perfect condition.

20 June 2019
Unprompted review
Rated 5 out of 5 stars

Great service and speedy delivery

Great service and speedy delivery. Some of the items I ordered were awaiting stock, and I recieved an email asking whether I would like the items they had in stock sent out first, or to wait till everything was available. I was happy to wait, but appreciated the fact that they had taken the time to give me the option.

30 May 2019
Unprompted review
Rated 4 out of 5 stars

Great service not great bulb

Service was great but the new bulb only lasted one week and when you pay 30 quid for one bulb it’s not ideal

8 May 2019
Unprompted review
National Lamps logo

Reply from National Lamps

Hi Ruairidh
Thank you for your review. We are sad to hear one of your bulbs has failed, if you get in touch with us via email we can look into this further for you and supply some replacements.
Regards
National Lamps & Components

Rated 5 out of 5 stars

First timer

This is the first time I have ordered from National Lamps and Components but I would do so again without hesitation. The bulbs I ordered arrived quickly were well packaged and neither the bulbs or their boxes were damaged in transit. The dimensions and ratings appear to be as specified and I am really pleased with my purchase.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. Wouldn't go anywhere else now. Great prices and quick delivery of well packed goods. Hold an excellent stock and carry a particular bulb I use which most no longer sell. Thank you.

7 February 2019
Unprompted review

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