What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
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Review summary
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Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
Have used this company before and was very happy with the wall panels. We have since moved and we are renovating our bathroom. So I had no hesitation in using this company again. Wall panels are bea... See more
Company replied
WESTON branch-really good affordable products. Excellent communication and delivery time, including a pre call when 1 hour away. Nice and friendly drivers. Very happy with this service, thank you.
Company replied
Company details
- #83 of 111 best companies in Building Materials Supplier
- #75 of 113 best companies in Bathroom Supply Shop
- #41 of 57 best companies in Door shop
- #170 of 243 best companies in Home improvement shop
- #27 of 37 best companies in PVC windows supplier
- #27 of 38 best companies in Roofing Supply Shop
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2k reviews
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Excellent customer service
I commend the professionalism of NP's customer service but would recommend that they review their logistics provider(s). The first 2 deliveries arrived with damaged goods. The products, for the most part, were packaged sufficiently so I can only assume the damage occurred in transit. None the less, NP responded to my communications within 24 hours and dispatched replacements in a timely fashion.
6 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
fast delivery
fast delivery, no problems apart from the fact that the boards delivered were much darker than shown on site. not a big deal for us but may have caused problems for others.
2 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great customer service
Some of the trim was damaged in transit but great response from customer service & all were replaced no quibble
11 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service as always
4 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Was trying to buy shower panels
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very helpful lady. Popped into my local branch in Poole, guys there were very helpful, even when I'd cocked up and they sorted it out straight away. Super product, cheaper than most with free next day delivery. Great bunch of people - well recommended!
18 March 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good value and customer service
Good value, packaged well but unfortunately panels were damaged in transit (scored and punctured) but company responded same day to email and sent new undamaged panels.
9 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
An extremely helpful young man
An extremely helpful young man served us and assisted us on Sat. 7 Mar at the Cheltenham branch. He was also very willing to spend time discussing solid wood core doors, of which he had a sample available.
7 March 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Prompt delivery of superb panels
Prompt delivery of superb panels. Our plumber commented on the excellent quality at a very reasonable cost and free delivery too. They look even better now they are installed than photo online. Very pleased customer. Many thanks. Would definitely recommend.
6 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent customer service
I have done a few bathrooms with the panels now and am very satisfied by the customer service. There were discoloured panels on one order, but they had replacements (with extra) with me very quickly. Jobs went without a hitch and they go in extremely easily. If they would do a better range of trims/edging they would be a one stop place.
10 March 2026
Unprompted review
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Could be more helpful.
The size of the “tiles” were dissimilar, and would not match up so we ended up having to stagger them to make it look ok. They were a mix of squares and rectangles although the picture on your website they appeared to be rectangular. There were no sizes given for the “tile pattern” only for the panel.
Also contacted the company to ask about the colours of the edges etc but was told they were not allowed to help with this.
However now finished the bathroom looks good.
25 February 2026
Reply from National Plastics
Good morning,
I am sorry you were unhappy. There is information on the website under more information which shows the size of the panels and we do offer a sample system. With regards to not helping you with the colour of the trims. This is obviously a personal choice and we can not tell you what to have. Best regards Customer Services
Brilliant service from start to finish…
Brilliant service from start to finish and excellent communication.
3 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and great product.
2 March 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent Items well packaged no…
Excellent Items well packaged no damage delivered within the time specified
26 February 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy to order and great delivery
24 February 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Good afternoon,
I am so sorry you are unhappy.
I have looked through our notes and can see that you have emailed about the product not being wide enough and wanting to return them.
It does state the size on the website and we had responded as below:-
17 Feb 2026 15:16:13 Complete Customer Notified
Good afternoon, Thank you for your email. Details to return your order are on our website and can be found through this link https://www.nationalplastics.co.uk/customer-service, under the section Returns, Cancellations and Replacements. Once we have received your order we will be able to issue a refund to your original payment method.
I hope that helps
Regards
Customer Services
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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