Easy to work through units/workbooks. Fantastic, knowledgeable tutor who made me feel at ease right from the start. Always there to help either via zoom of email. My tutor Mish explained everything cl... See more
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National Upskill are a DFE approved apprenticeship training provider operating across England. For us its all about customer service, frequent and flexible support with professional teaching and learning, delivered across a range of apprenticeship standards, with individually tailored one-to-one learner support.
163 Welcomes Road, CR8 5HB, Kenley, United Kingdom
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I’ve had a fantastic experience with National Upskill so far, and a huge part of that is thanks to my tutor, Mish. From the very start, the support has been professional, well-structured, and genuinely focused on helping me succeed.
Mish is an exceptional tutor, knowledgeable, patient, and incredibly encouraging. Concepts were explained clearly, no question ever felt like a “silly” one, and I always felt supported throughout my learning journey. Mish’s teaching style made even challenging topics feel manageable and boosted my confidence massively.
National Upskill provides high-quality learning materials, great communication, and a supportive environment that truly wants learners to progress and achieve their goals. I already feel far more skilled, confident, and prepared thanks to this course.
I wouldn’t hesitate to recommend National Upskill to anyone looking to upskill or change career paths, especially if you’re lucky enough to have Mish as your tutor!

Reply from National Upskill
They are very professional and expert in the service that they provide. My Tutor Sarah is really great in her job, she is very knowledgeable, kind, energetic, supportive and in one word really amazing.

Reply from National Upskill
I am currently completing my Payroll Qualification Level 5 through the National Upskill Apprenticeship Program, and I have had a great experience so far. The coursework is very practical and structured in a way that makes complex payroll concepts easy to understand and apply in real work situations.
I would especially like to highlight Sarah Johnson, Lead Tutor, who has been outstanding throughout the course. She is extremely supportive, knowledgeable, and understanding of the fact that most of us are working professionals with busy office schedules. Sarah provides excellent flexibility, allowing us to balance our coursework alongside our regular work commitments without added pressure.
Whenever extra support was needed, Sarah was always available and willing to help, whether through guidance, clarification, or additional resources. Her approachability and dedication truly make a difference. I would highly recommend the National Upskill Apprenticeship Program, especially for professionals looking to upskill while continuing full-time work.

Reply from National Upskill
My experience with National Upskill has been great from the very beginning with the application to start my apprenticeship till now. My tutor (Sarah Johnson) is very good at teaching and learnt new skills from the lessons she taught me regarding about Credit controller.

Reply from National Upskill
My tutor has been very supportive and approachable throughout my training. They explain topics clearly and take the time to make sure everyone understands before moving on. Lessons are well structured and easy to follow, which has helped me build confidence in my learning.
The tutor encourages questions and creates a positive learning environment where it feels comfortable to ask for help. Feedback is always constructive and helpful, and any areas I am unsure about are explained again in a clear and patient way.
Overall, my tutor has been knowledgeable, professional, and supportive, and has played a key role in helping me progress during my apprenticeship.

Reply from National Upskill
I'm really enjoying my time at National Upskill on my payroll apprenticeship. My Tutor Sarah Johnson is a blessing, and I couldn't have asked for a better tutor to teach me a new subject. She is not only patient and understanding of the new pressure i am under, but she also adapts her lesson to suit my learning technique, allowing me the chance to progress at a pace fit for me. Thank you for the support National Upskill.

Reply from National Upskill
I am currently studying for my Level 5 Coaching Professional qualification, and am about half way through.
My experience with all the team at National Upskill has been brilliant from the start and continues to be.
My tutor Gill is always available to offer guidance and support both inside and outside of my workshop sessions. The sessions themselves are really well paced, with a great amount of time for discussion as well as the sharing of Gill's knowledge.
I'm having such a great experience I have recommended it to a colleague!

Reply from National Upskill
Very supportive and helpful team.
Everyone goes out of their way to make sure you have what you need to succeed. They respond to messages quickly and are patient with the occasional bumps in the road. Also, my tutor really knows his stuff.

Reply from National Upskill
I have recently started a Level 5 Apprenticeship with National Upskill, the quality and service of their tutoring and materials are outstanding. It has made it very easy for me to complete alongside my role as a production manager. I would recommend to anyone who is looking to complete a course during working time.

Reply from National Upskill
I am seven months into my 24 month apprenticeship - Level 4 Digital Accessibility Specialist. I've noticed a huge change in my confidence when discussing accessibility with colleagues, and my knowledge is ever expanding!
I've learned so much about how different people use websites and apps, whether they're using screen readers, voice recognition software, keyboard navigation, or need simpler layouts because of cognitive disabilities.
The complexities of the intertwining legalities and guidelines is a meaty subject to cover, but what I love about National Upskill's approach is that my tutor, Barrie, considers my learning style and thought processes when setting tasks, and breaks everything down into monthly chunks that don't leave me feeling swamped – and the tasks are super clear, so I always know exactly what I need to do next.
The steady pace has made learning about digital accessibility enjoyable, and I can keep up with my day job without stressing out. It's honestly the perfect setup for learning something new while working full-time.

Reply from National Upskill
Mish has been an outstanding tutor throughout my apprenticeship journey. Her support has been consistent, genuine, and incredibly impactful.
She always ensures that the learning truly sticks by incorporating interactive quizzes during our sessions, which I find extremely helpful for retaining knowledge.
Her teaching style is engaging and enjoyable, and she creates an environment where everyone feels comfortable and encouraged to participate. Mish goes above and beyond to support us. Not just academically, but also in our day-to-day roles.
Whether she’s explaining a complex task or helping to navigate workplace challenges, she’s always there with practical advice, encouragement, and positivity.
Her energy, kindness, and infectious smile have genuinely made a difference to my learning experience. Every online session has been something to look forward to, thanks to her uplifting attitude .

Reply from National Upskill
A huge thankyou to Gill for my coaching sessions.
Gills sessions have been a wonderful aid in enabling me to manage and prioritise multiple tasks.
The sessions have enhanced my current skill set and improved my productivity.
Thankyou so much Gill.

Reply from National Upskill
I am working towards my Level 5 Professional Coaching qualification through National Upskill and my experience so far has been first rate. Initial conversations about enrolling were really informative, with a key focus on the right fit for me, it wasn't sales like at all. My tutor Gill is so knowledgeable and helpful, and available to answers questions outside our sessions if I need help. The sessions we have are flexible and Gill is really accommodating to my hectic works schedule which is appreciated! Very nice touch when I enrolled of a personalised note pad being delivered to me, a real wow moment and set the tone for a great experience so far.

Reply from National Upskill
Sarah has been really helpful throughout my entire apprenticeship. I really recommend national upskill to anyone who is thinking about doing an apprentieship.

Reply from National Upskill
My apprenticeship has been a very positive experience so far, and I am infinitely thankful for the support that has come my way. My tutor, Gill, has been one of the best things to come out my apprenticeship. She has been supportive and extremely knowledgeable; she gives constructive criticism and encouragement, which has made me stronger in terms of both confidence and skill during my apprenticeship.
Another special shout-out goes to the absolutely amazing Mish! She has been just incredibly supportive-whether explaining tasks, supporting me in day-to-day work, or stepping in whenever there are a few complications to work through. It has been so uplifting to have positive energy and kindness supported by practical help every day and her smile and laugh makes my day every time we had a session online.
The wonderful experiences with Gill and Mish have meant that my apprenticeship journey has been fabulous in every way and enjoyable. I now feel confident with where I am and ready to grasp the new stepping stones stacked in front of me. I am thankful to have had a powerful support network carrying me through. Well done Ladies!

Reply from National Upskill
I managed to secure an apprenticeship all thanks to Helen who was always there to give me tips and tricks for my interview. Since starting, I have learnt numerous new things during my course led by my kind tutor Mish. Furthermore, I have since won Star Of The Quarter at my company with the help of integrating what I have learnt in my classes.
If you need help, it's always there one email away :)

Reply from National Upskill
Helen was amazing!
Not only did she give me a call the same day I applied for the apprenticeship, she made every step easy.
From the interview to the on boarding.
Very friendly and chatty also which helps when applying for a new career.

Reply from National Upskill
I managed to get an apprenticeship thanks to the help of a member of staff named Helen who was lovely and helpful throughout the whole process. We only spoke over the phone and every time I would receive a phone call from Helen, I would receive nothing but kind words and support. Thank you

Reply from National Upskill
A fantastic process centred on individual needs.
Lovely people providing support and assistance!
Thank you National Upskill!

Reply from National Upskill
I am currently completing an Apprenticeship with National Upskill and I am very impressed with my experience so far. I feel very well supported by the staff members and they are always on hand to provide further information and support additional to my regular detailed sessions. I am very happy with my experience and I am looking forward to learning more from my tutor over the coming months.

Reply from National Upskill
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