Brilliant service! From first contact I was kept updated via text and on the day of installation of my new screen I could track the number of jobs the technicians had before they arrived so I was wasn... See more
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See what reviewers are saying
Chesterfield National Windscreens : Having had a first class windscreen change last September, with the kind assistance of Damon, I returned today with what I took to be internal marks on my w... See more
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Booking in & getting it replaced went in very comfortable manner. Despite the age of my old Clio my car was well taken care of. Came out with new windscreen & surrounding seals very clean without... See more
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Bookd through insurance for back window repair. Excellent communication, quickly got intouch, appointment was made, had a phone call that morning with a more exact time. Was only there an hr, lad was... See more
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Company details
- #42 of 60 best companies in Vehicle Repair
- #5 of 7 best companies in Windshield Repair Service
- #26 of 35 best companies in Vehicle repair shop
About National Windscreens - Chesterfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 3, Stand Park, S41 8JT, Chesterfield, Derbyshire, United Kingdom
- 01246-700-253
4.9
Excellent
550 reviews
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Reply from National Windscreens - Chesterfield
We're so pleased to hear that you found our service straightforward and easy to use. Thank you for your wonderful feedback!
Reply from National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent experience from start to…
Excellent experience from start to finish Would 100% recommend
21 July 2026
Reply from National Windscreens - Chesterfield
We're so happy to hear you had an excellent experience with us from beginning to end! We truly appreciate your recommendation.
Reply from National Windscreens - Chesterfield
We're so pleased you experienced faultless service and found our staff friendly. Thank you for your wonderful feedback and for letting us know you're very happy!
From start to finish was an excellent…
From start to finish was an excellent service. Can’t recommend enough. The staff were very helpful, friendly and knowledgeable.
13 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear you received excellent service from start to finish. It's wonderful to know our staff were helpful, friendly, and knowledgeable. Thank you for your high recommendation!
Reply from National Windscreens - Chesterfield
We're so pleased you experienced great quick service and found our staff polite and efficient. Thank you for your wonderful feedback!
Very friendly staff at check in.
Very friendly staff at check in.
Told me when to return and it was spot on.
Gave me a talk through on the work carried out- so excellent service
13 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that our staff were friendly at check-in and that the timing for your return was spot on. It's wonderful that you received a thorough explanation of the work carried out, and we appreciate you highlighting our excellent service!
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you found our team to be friendly and accommodating. Thank you for your wonderful feedback!
Brilliant service
Brilliant service! From first contact I was kept updated via text and on the day of installation of my new screen I could track the number of jobs the technicians had before they arrived so I was wasn’t tied to the house waiting all day. The two guys who came to do the job were polite, friendly and professional. Told me how long the job would take before they started and got on with it. I made them a gratefully received cuppa and they finished the job in good time. I’ve had windscreens fitted before by other companies but this is by far the best service I’ve experienced.
13 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear you found our service brilliant, from the initial contact to the installation of your new screen. It's wonderful that our updates and tracking system made the process convenient for you. We appreciate your kind words about our polite, friendly, and professional technicians, and we're glad they completed the job efficiently. Thank you for recognizing our excellent service!
Very professional and clean. Arrived on time and done a hour later
Arrived on time. Rang 20 minutes before. Fitted the new windscreen and left the van clean and tidy. Very professional lads
14 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that our team arrived promptly and provided such professional service. It's great to know that your van was left clean and tidy after the windscreen fitting. Thank you for your kind words!
Brilliant service
Brilliant service, the men were so friendly and explained everything thoroughly! Very impressed thank you so much, would highly recommend A***********************
13 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear you received brilliant service and that our team members were friendly and explained everything thoroughly. Thank you for your wonderful recommendation!
Excellent service
Excellent service, went the extra mile to help me, I highly recommend this company 10/10
11 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased you received excellent service and that our team went the extra mile to assist you. Thank you for your high recommendation!
Windscreen replacement
Windscreen replacement went ahead at home and at the time arranged. The technician was pleasant, helpful and thorough in his work
3 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear your windscreen replacement went ahead at home and at the time arranged. It's wonderful that our technician was pleasant, helpful, and thorough in their work. Thank you for your kind feedback!
The guy was really polite and …
The guy was really polite and informative, did a good job
8 July 2026
Reply from National Windscreens - Chesterfield
We're so pleased to hear that our team member was polite and informative, and did a good job. Thank you for your kind feedback!
Excellent service and reliability
Excellent service and reliability, would highly recommend.
30 June 2026
Reply from National Windscreens - Chesterfield
We're so pleased you experienced excellent service and reliability. Thank you for your kind words and for highly recommending us!
Reply from National Windscreens - Chesterfield
We're so pleased to hear that you found our service professional and knowledgeable. We truly appreciate your kind words.
Brilliant service
Lovely guy that fitted my windscreen, even though it was blistering heat he got it done, so lovely and polite
24 June 2026
Reply from National Windscreens - Chesterfield
We're so pleased our technician was lovely and polite, and completed the job even in blistering heat. Thank you for your kind words!
The service was great although…
The service was great although initially the wrong windscreen was on board your technician's van so he had to go back to base to collect the correct one.
The technician communicated well and kept us informed all the time and was very polite and friendly.
24 June 2026
Reply from National Windscreens - Chesterfield
We appreciate your feedback and are glad to hear that our technician communicated well and was polite and friendly. We apologize for the initial delay due to the incorrect windscreen.
Reply from National Windscreens - Chesterfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Really good experience
Really good experience, no fuss, clear communication and sorted me quickly.
16 June 2026
Reply from National Windscreens - Chesterfield
We're so glad you had a good experience with clear communication and quick service. Thank you!
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