Our engineer, Si was very friendly, helpful and skilful. Unfortunately he hadn't been given all the parts he needed, but he did what he could and explained to us that he or another engineer would return and complete the job, at no extra cost to us. Thank you, Si!

Friendly staff, great customer service. Thank you.

Friendly staff, quick and efficient service.

Hereford branch. Very professional service. Screen quickly replaced with the booking slot quickly available and on time. No issues at all with the fitting and everything left clean and tidy. Done more quickly than expected in about 90 minutes. Cheerful, friendly and knowledgeable team.

Very quick service and great communication ahead of the appointment and when the work was completed

Great local customer service - straight forward and completed on time. The staff took the time to explain about the job and what was involved - Car returned spotless with a great new screen
Beware whilst the staff and the job are first class- Parking is very limited hence 4 stars not 5

Great staff.
Explained the job

Total disaster from start to finish !!! Didnt turn up no explanation or phone call to let me know, I waited in all day as had confirmation that the appointment was that day etc, had to phone customer services to find out was was going on, they put in a complaint on my behalf, had heated conversation with the branch manager. And this appointment messing around happened 3 times !!! Not once but 3 times !! The day car was eventually fixed the branch knew not to turn up on school run times, and low and behold I was getting in my car at 3pm to get my kids and 2 vans turn up and was starting to get things out vans, I told them that customer services and the branch manager was informed of the times I couldn’t do and that there was a note on the system saying this, the bloke who did the windscreen said yeah I know it was done to be done in the morning but he took it upon himself to change his route as my address was close to where he lived and he could go straight home after, instead of being miles away when he finished work. I had no choice but to get my kids and they both had to wait 55 minutes until I returned as school was 10 miles away ( 10 there 10 back) plus I had to wait for kids to come out. Got back and they was there waiting for me and the new windscreen was finally done. So all in all the whole process was a total disgrace and I sincerely hope I don’t have to EVER use you guys EVER again !!!!!

The chap that came to repair our windscreen was really lovely, worked quickly and did a great job. The whole experience was stress free for us! Thank you!

The team at the Hereford Branch were so welcoming and accommodating. They went above and beyond, teaching me about the tech in my windscreen and how best to make use of it. Such a nice bunch. Thanks

Excellent service, I arrived when they were opening up and went straight in. The three gentlemen were very friendly and relaxed, and very helpful. When I collected the car later, much earlier than the emails had suggested I would need to wait, there wasn’t a scrap of glass to be seen.

Easy booking process, speedy and friendly service.

Very good service, and accommodating staff.

Efficient replacement of damaged windscreen, would have liked more earlier appointment options

Excellent service

Excellent service

Hi left the trims loose on both sides of the windscreen the clips broken and not clipped back properly I have taken it to my local body shop to get it rectified I am not happy with the service

Knowledgeable and friendly fitter.
But it was a long way to travel.

Very helpful considering I have never used them and only 5 minutes up the road from where I live and a very good job done on the front windscreen

They start as soon as I got there and the staff was very friendly and helpful