The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... See more
Company replied
Location
Switch location394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... See more
Company replied
Replacement of windscreen went really well and car was left in clean and tidy state. My only negative issue was the length of time between booking and the appointment offered for fitting.
Company replied
Booking the appointment was simple and straightforward. On the morning, the technician turned up even earlier than estimated and did a quick and thorough job with no mess or fuss. Could not ask for be... See more
Company replied
Company details
- #43 of 64 best companies in Vehicle Repair
- #5 of 7 best companies in Windshield Repair Service
- #29 of 39 best companies in Vehicle repair shop
About National Windscreens - Huddersfield
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, United Kingdom
- 01484-290-098
4.6
Excellent
526 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from National Windscreens - Huddersfield
We appreciate you letting us know that our service was excellent, the appointment was quick, and the replacement was speedy!
Reply from National Windscreens - Huddersfield
We appreciate you sharing that our staff was friendly and our services were great! We are so happy you were pleased with us.
Reply from National Windscreens - Huddersfield
We're happy to hear you received friendly service and a good job without a long wait. Thank you for your positive feedback!
Efficient service
Quick, efficient service. Very helpful and accommodating when I needed to change my appointment. Very satisfied.
1 April 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that our service was quick and efficient, and that we were helpful and accommodating when you needed to change your appointment.
It was replaced very well
30 March 2026
Reply from National Windscreens - Huddersfield
We're happy to hear that the replacement met your expectations. Thank you for your positive feedback; we appreciate it greatly.
Reply from National Windscreens - Huddersfield
We're happy to hear that your experience was professional and without complications. Thank you for your positive feedback!
Great service
Great service, great staff!
Would have welcomed a quicker appointment time.
21 March 2026
Reply from National Windscreens - Huddersfield
We're glad you appreciated our staff and service! We regret the wait for an appointment and we'll explore ways to improve our scheduling.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Member of staff was polite
Member of staff was polite, helpful, knew his stuff and very professional throughout.
23 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We are so happy to learn that the staff member was polite, helpful, knowledgeable, and professional throughout.
Smooth
From booking my car in to collection the whole process was smooth, kept informed of my appointment and the customer service when I dropped my car off to collection was the best.
18 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that you found the entire process smooth, from booking to collection, and that you were well-informed. It's great you were pleased with the customer service.
Professional
Quick exerlant friendly text when ready would not hesitate recommending National windscreen to anybody thank you to all
17 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your kind words! We're so happy to hear that you had a friendly and quick experience and that you would recommend us. Thank you!
Really fast and professional team
Really fast and professional team, great experience getting a windscreen replaced.
17 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to learn you had a great experience and found our team fast and professional when replacing your windscreen.
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Windscreen repair
Professional
Courteous
Good communication
Efficient and timely repair
13 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We are so happy to learn that you experienced professional, courteous, efficient, and timely repair service with good communication.
Replacement of windscreen went well.
Replacement of windscreen went really well and car was left in clean and tidy state. My only negative issue was the length of time between booking and the appointment offered for fitting.
11 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your feedback and are glad the windscreen replacement went well. We regret the delay in scheduling your appointment and will review our booking process.
Excellent.
11 March 2026
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreens Huddersfield
I was very regularly updated on the process for my windscreen chip / crack, although I wasn’t advised whether it needed to be repaired or replaced until the mobile technician arrived.
Luca, the mobile technician, who attended was courteous, friendly and professional.
10 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your feedback. We're glad you were regularly updated on your windscreen. We're happy the mobile technician was courteous, friendly, and professional. We will review our process regarding advising on repair vs replacement.
Arrived as promised got straight on…
Arrived as promised got straight on with the job and completed professionally cleanly and very friendly.
1 March 2026
Reply from National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that the technician arrived on time and completed the job professionally, cleanly, and in a friendly manner.
Replacement windscreen
Easy to book a time slot. Had to drop my car off. Was told it would take upto 4 hours. It wad ready in 3 hours.
28 February 2026
Reply from National Windscreens - Huddersfield
We're happy to hear that booking was easy and the service was completed promptly. Thank you for your positive feedback; we appreciate your time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.