Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they... See more
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Location
Switch locationUnit 7, Sidings Court, HU4 7DY Hull, East Riding of Yorkshire, GB
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See what reviewers are saying
I was informed that it would take 4 hours to sort the screen but when I arrived the technician told me he would get it done in an hour and a half, which he did.
Company replied
The guy was very efficient & polite, good idea for us to be able to track his timing. Overall no issues at all.
Company replied
Great service by the branch however the app was rubbish! Booked the appointment which only had an am option, the branch then called to say this was wrong. The app also said to allow 4 hours, the work... See more
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Company details
- #42 of 63 best companies in Vehicle Repair
- #4 of 6 best companies in Windshield Repair Service
- #27 of 37 best companies in Vehicle repair shop
About National Windscreens - Hull
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 7, Sidings Court, HU4 7DY, Hull, East Riding of Yorkshire, United Kingdom
- 01482-910-048
4.6
Excellent
518 reviews
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Reply from National Windscreens - Hull
We're so pleased to hear that your service was prompt and efficient! Thank you for sharing your positive experience with us.
Came to my home address and fitted rear…
Came to my home address and fitted rear windscreen took him about 40 minutes very happy thank you
19 June 2026
Reply from National Windscreens - Hull
We appreciate your positive feedback! We're glad we could fit your rear windscreen at your home and that you're very happy with the service.
The guy was very efficient & polite
The guy was very efficient & polite, good idea for us to be able to track his timing. Overall no issues at all.
17 June 2026
Reply from National Windscreens - Hull
We're so happy to hear about your positive experience! We appreciate you taking the time to share your feedback with us.
I was informed that it would take 4…
I was informed that it would take 4 hours to sort the screen but when I arrived the technician told me he would get it done in an hour and a half, which he did.
17 June 2026
Reply from National Windscreens - Hull
We're glad to hear our technician was able to complete the screen repair more quickly than expected. We appreciate you sharing your experience.
Great service, Rubbish App
Great service by the branch however the app was rubbish! Booked the appointment which only had an am option, the branch then called to say this was wrong. The app also said to allow 4 hours, the work took an hour. Great branch rubbish app
17 June 2026
Reply from National Windscreens - Hull
We appreciate your feedback regarding your recent experience. We are glad to hear our branch provided great service, and we apologize for the app's shortcomings. We are working to improve our app's accuracy.
Very professional staff that came to…
Very professional staff that came to our transit van
6 June 2026
Reply from National Windscreens - Hull
We're glad our professional staff provided excellent service. Thank you for your kind words!
The service was quick and efficient
The service was quick and efficient. The fitter was polite, friendly and very professional.
10 June 2026
Reply from National Windscreens - Hull
We're so pleased you found our service quick and efficient, and our team polite and professional. Thank you!
screen was done very quick impressed…
screen was done very quick impressed how quickly car was done
5 June 2026
Reply from National Windscreens - Hull
We're so glad to hear we completed your screen repair quickly. Thank you for your feedback!
Very happy with work completed by…
Very happy with work completed by national windscreens
1 June 2026
Reply from National Windscreens - Hull
We are so pleased with your satisfaction. Thank you for your feedback!
Easy to book
Easy to book, Good communication from the man who was fixing it. Good job all round
5 June 2026
Reply from National Windscreens - Hull
We're so pleased you found our booking easy and communication good. Thank you for your kind words!
Every thing was easy and the chap that…
Every thing was easy and the chap that did the job was very friendly
25 May 2026
Reply from National Windscreens - Hull
We're so pleased everything was easy and our team member was friendly. Thank you for your feedback!
Scania unobtainium glass!
Just had Richard and Andy at your Hull Branch make up a flat laminated glass for our Scania T-cab O/S rear window from a Land Rover flat windscreen. No other company was interested in helping but they went the extra yard and got back in touch and said it was possible to make the window we needed by cutting the Land Rover windscreen. Brilliant job and Thank You!
2 June 2026
Unprompted review
Reply from National Windscreens - Hull
We are so pleased to hear about your positive experience with our team. It is wonderful to know we could assist with your unique request when others could not. Thank you for sharing your kind feedback!
Reply from National Windscreens - Hull
We are so pleased to hear about your positive experience with our team. Thank you for your kind words!
Great guy who came to do the fitting
Great guy who came to do the fitting, very polite & absolutely no mess. The company kept me updated with everything dates/times etc leading up to it being fitted.
100% great company to deal with!
25 May 2026
Reply from National Windscreens - Hull
We appreciate your positive feedback. We're happy to hear our team member was polite and tidy, and that we kept you updated. We're glad you had a great experience.
Shame I had to wait 2 weeks for my windscreen. I thought windscreen were a priority.…
Shame I had to wait 2 weeks for my windscreen! There is a streak line right in front of my driving vision. I have wiped it off but it has come back. It wad ghere after man had been.
13 May 2026
Reply from National Windscreens - Hull
We sincerely apologize for the delay and the persistent streak on your windscreen. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number, they will be more than happy to discuss this further on the below email address: -
customerrelations@nationalwindscreens.co.uk
Thank you again for bringing this to our attention.
Kind regards,
National Windscreens
Reply from National Windscreens - Hull
We're glad we could help you effectively.
Reply from National Windscreens - Hull
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
The fitters were polite and friendly and very respectful. They also did a quick and efficient job of replacing my windscreen. Highly recommended
7 May 2026
Reply from National Windscreens - Hull
We appreciate your positive feedback. We're so happy to learn that the fitters were polite, friendly, and respectful and that they did a quick and efficient job. We're glad you recommend us.
Window replacement
On time. The technician was very professional, polite and very friendly. 👌👌👌👌👍👍👍👍😎😎😎😎
30 April 2026
Reply from National Windscreens - Hull
We're happy the technician was punctual, professional, polite, and friendly. We appreciate you taking the time to share your positive experience!
Two engineers where brilliant
Two engineers where brilliant
Shame the new windscreen and a big scratch in it
Still not received my compensation back
24 April 2026
Reply from National Windscreens - Hull
We appreciate your feedback. We're sorry to hear about the scratch on your new windscreen and the delayed compensation. We'll investigate this right away.
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