Great communication, quick turnaround

I arranged for a chip repair but misread the date and turned up on the wrong day. As I was very early in the working day they accommodated me with great courtesy and I was on my way home with a repaired screen in no time. Great service.

Great service from start to finish. The technician arrived on time as agreed and called me 30 minutes beforehand to let me know he was on the way. He also kindly reminded me that I still needed to complete the payment.

I really liked the live tracking system, which allowed me to see the technician’s expected arrival time.

The repair was carried out professionally. I had a small, sun-shaped crack in my windscreen. It’s still slightly visible, but it has definitely improved, and I’m happy with the overall result. I would recommend this service.

I excellent quick service

Quality replacement! All done faster than quoted. Polite helpful bloke on reception

Thank you

Excellent , friendly and efficient service from booking to completion

Fast and well organized service. Thanks to Stafford team.

National Windscreens replaced my cracked windscreen. Very happy with the whole process which was easy and straightforward. Good location at their Stafford site. Service from the staff was friendly and professional. They did what appears to be a nice job fitting the new windscreen, and returned the car neat and tidy as I left it.

Great service , neat & clean , came to my house to replace front windscreen
Fast & efficient service , excellent customer care & technicians were very good 😊 5 star review

Staff and service good.
Booking process slightly confusing.
You ring after 5.30pm and the telephone line just keeps ringing as, I believe, the business finishes at 5.30pm so was surprised when there was no message ending the call.

Easy online booking kept me updated on everything

The staff were great , the booking was easy, and we were happy with the outcome.

Company was very efficient in arranging appointments despite the first screen being found to be damaged on arrival. Therefore it took longer to obtain a replacement screen. However, overall a good service was provided and was dealt with by very pleasant staff.

Excellent service from start to finish. The windscreen replacement was completed quickly and to a very high standard. The staff were friendly, professional, and kept me informed throughout the process. Everything was left clean and tidy, and the new windscreen looks perfect. I would definitely recommend this garage to anyone needing a windscreen repair or replacement. Thanks again for the great service!

Booking in process was easy and the on line process to change the original booking.
Location was easy to find and close to amenities of which we were grateful.
Staff were friendly and helpful.
The job was completed in a timely manner and of excellent quality.
Recommend National Windscreens.

Very efficient, friendly and helpful

Very quick and efficient service. Good waiting area with coffee facilities and toilet. Very helpful Receptionist

The work was started promptly and done quickly. Thank you.

My Range Rover Sport went into the Stafford branch to have the rear screen replaced. The work having been done I collected the car and drove it home. A day later my wife used the car to go shopping, on here return to the car she opened the tailgate and pieces of glass fell out into her hair and falling down her back inside her blouse.
There are still pieces of glass that can be heard falling around inside the tailgate that have not been removed.
This is both very disappointing and very dangerous, just bu operating the automatic tailgate you can hear the remnants of the shattered screen falling around inside and falling out onto whoever is operating the tailgate!!!

This is very poor service and should have been an elementary check that all the glass had been removed.

Regards

Andy G

Good timely communication, fast reception service, and clean job!