The job was finished in the timescale he advised me that it would take when he first arrived. He cleared all the glass from the inside of my vehicle. He was very friendly. And he made my day, as the j... See more
Company replied
Location
Switch location3 Glencoe Business Park, Warne Road, BS23 3TS Weston-super-Mare, Somerset, GB
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The staff where very friendly and helpful The only down side the appointment that was made on line when I got there I got a call about 10 mins later to say the screen hadn’t been ordered and then to... See more
Company replied
Friendly staff and competent work completed in timeframe given. However I have one slight concern in that my car didn’t appear to have been cleaned out sufficiently after the job. I found several piec... See more
Company replied
I've been amazingly treated by your branch in Weston-super-Mare. Top quality job, totally recommend if you need your windscreen replaced. Excellent experience, thank you!
Company replied
Company details
- #41 of 59 best companies in Vehicle Repair
- #5 of 7 best companies in Windshield Repair Service
- #26 of 35 best companies in Vehicle repair shop
About National Windscreens - Weston-super-Mare
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
3 Glencoe Business Park, Warne Road, BS23 3TS, Weston-super-Mare, Somerset, United Kingdom
- 01934-660-063
4.7
Excellent
221 reviews
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Reply from National Windscreens - Weston-super-Mare
We are sorry to hear that the repair did not meet your expectations and that the crack is still visible. We are committed to ensuring our work is satisfactory.
Excellent service
Excellent service. Polite and efficient operative. Could not fault the service
14 July 2026
Reply from National Windscreens - Weston-super-Mare
We're so pleased you experienced excellent service and found our operative polite and efficient. Thank you for your wonderful feedback!
Top Quality service, excellent customer service
I've been amazingly treated by your branch in Weston-super-Mare. Top quality job, totally recommend if you need your windscreen replaced. Excellent experience, thank you!
21 July 2026
Reply from National Windscreens - Weston-super-Mare
We're so pleased to hear you were amazingly treated by our branch! It's wonderful that you received a top-quality job and had an excellent experience with your windscreen replacement. We truly appreciate your recommendation!
First class service from technician Rob.
17 July 2026
Reply from National Windscreens - Weston-super-Mare
We are so glad to hear you received first-class service. We appreciate your kind words.
Experience fitter felt car was in good…
Experience fitter felt car was in good hands inwhich it was,very satisfied
11 July 2026
Reply from National Windscreens - Weston-super-Mare
We're so pleased to hear that you felt your car was in good hands and that you were very satisfied with the experience. Thank you for your kind feedback!
Reply from National Windscreens - Weston-super-Mare
We are so pleased to hear that you had such a positive experience and found our team to be polite and helpful. Thank you for your kind recommendation!
Reply from National Windscreens - Weston-super-Mare
We're so pleased to hear that our team was great and that you found the process really simple. Thank you for your kind feedback!
Reply from National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
I highly recommend it.
Honestly, I encountered an extremely polite team that demonstrated professionalism and reliability, the windscreen was replaced, and the car was ready sooner than I expected.
25 June 2026
Reply from National Windscreens - Weston-super-Mare
We're so pleased to hear that you encountered such a polite, professional, and reliable team. It's wonderful that your windscreen was replaced and your car was ready sooner than expected!
Replacement windscreen
Was unable to be fitted at home due to weather so went to garage friendly staff fitted within an hour and had new wipers aswell
4 June 2026
Reply from National Windscreens - Weston-super-Mare
We're so glad our team could assist you at our garage, especially with the unexpected weather. We appreciate your kind words about our friendly staff and efficient service!
Reply from National Windscreens - Weston-super-Mare
We're so pleased you had a great experience. Thank you!
Highly recommend
Highly recommend. Easy booking experience, quick and professional fitting. Top service. Thanks
26 May 2026
Reply from National Windscreens - Weston-super-Mare
We're delighted you found our booking easy and our fitting quick and professional. Thank you for your high recommendation!
Reply from National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Friendly staff plus car was ready in 2…
Friendly staff plus car was ready in 2 hours instead of 4 hours. Communication was excellent as was the replacement windscreen. Booking process was simple and easy to do. Well done National Windscreens and thankyou
6 May 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback. We're happy to hear our staff were friendly, your car was ready quickly, and communication was excellent. We're glad the booking process was simple.
Amazing service and very prompt on…
Amazing service and very prompt on timing. Highly recommend this service in WSM.
22 April 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate you recommending our prompt and amazing service in WSM! We're so glad to learn that you were pleased with the timing.
Easy to book in
Easy to book in, works did not take as long as they first thought kept in touch with us the whole time great job done
25 April 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback. We're so happy to learn that booking was easy, the work was completed quickly, and we kept in touch with you throughout the process.
Excellent service throughout the process
Excellent process form the first phone call making the claim through to the fitting of the glass. The staff both on the phone and in person were excellent and answered all my questions and queries quickly. The day of the fitting was very quick and the whole process took less than an hour to complete.
22 April 2026
Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing your feedback. We're happy to hear that the process was excellent, from the initial call to the fitting. It's great to know that our staff answered all your questions quickly and that the fitting was completed in less than an hour. Thank you!
Reply from National Windscreens - Weston-super-Mare
We appreciate you sharing that our service was great, our communications were brilliant, and our work was excellent! We are so pleased.
Reply from National Windscreens - Weston-super-Mare
We appreciate your positive feedback! We are so happy to learn that you found our team helpful, polite, and professional.
Reply from National Windscreens - Weston-super-Mare
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
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