Nationwide Cleaners Reviews 76

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have been using Nationwide Cleaners for about a year with weekly cleaning and ironing. It is nice to come back to a clean home. Sylvia spends as much time as needed to ensure everything is clean. I... See more

Rated 4 out of 5 stars

I was pleased with the service that Ramona provided. This was my first time hiring a cleaning company so I didn't know what to expect.

Rated 5 out of 5 stars

Excellent company. Our cleaner is always on time and does an excellent job of cleaning our entire house, and asks if there is anything else we need her to do. She even interacts with our many pets. We... See more

Company replied

Rated 5 out of 5 stars

For several months, I have been hiring Nationwide Sussex for my fortnightly cleaning needs. The cleaning service is quite reasonable priced, especially considering the level of service plus I have two... See more

Company details

  1. Cleaning Service

Written by the company

Local Cleaners and Ironers. Insured. Vetted. Reliable. Honest. Affordable Service. Free up your precious time. Weekly, fortnightly. Minimum of 2 hours per clean. Elderly clients - making beds, washing clothes and general help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

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Rated 5 out of 5 stars

We have been using Nationwide Cleaners…

We have been using Nationwide Cleaners for about a year with weekly cleaning and ironing. It is nice to come back to a clean home. Sylvia spends as much time as needed to ensure everything is clean. I am very pleased with her.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The cleaning lady was experienced

The cleaning lady was experienced, fast, great at communicating as well as listening to my preferences. She did a fantastic job. I plan to book regular cleaning after the first deep clean went so well!

2 May 2026
Unprompted review
Rated 4 out of 5 stars

Danielle is a good cleaner and I am…

Danielle is a good cleaner and I am pleased with her, but she is sometimes a bit late due to her bus being late. Still, she is polite and does a good job, so I have kept her on and not requested another lady from the agency.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

RECOMMENDED HOME CLEANER

This is the first time I have used a home cleaner. Bena who has been assiged to me has done a first class job and I will be continue her services in the future, booking a monthly slot, the next being next month.

22 January 2025
Unprompted review
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Reply from Nationwide Cleaners

Thank you for your recommendation of Bena.

Rated 5 out of 5 stars

It was wonderful service

It was wonderful service! A really good clean. I am disable so it helped me.

19 September 2024
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Reply from Nationwide Cleaners

It is always a pleasure to help clients who are not entirely able-bodied. The cleaners can undertake any reasonable domestic task so they are flexible.

Rated 1 out of 5 stars

Disappointed

Disappointed

Arranged for Diana to call to do an initial clean for 2 hours or more whatever it was going to take.
she was supposed to come at 12 noon Tuesday 6th Aug 2024 but rang me at 11.55 to say she had been stuck at Leeds because of the riots.
She shown me her diary a week ago and she was apparantly working in a care home on Monday the 5th.
I would have cancelled the standing order but by the time she rung me it had already been taken from my account, I hope to have it refunded .But I'm not holding my breath.
If she had rung me the night before or early on the day it would be more believeable
I even gave her a lift home on our 1st meeting to save her getting a bus or a taxi.
Woolston Warrington .

I have been told by the owner of the comany I will get a full refund of £17.12 but nothing has been received to date 23/08/2024 over 2 weeks later

Date of experience: 06 August 2024

6 August 2024
Unprompted review
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Reply from Nationwide Cleaners

I am very sorry to hear about this. We spoke recently. I asked the franchisee to give you a full refund. He has just returned from holiday, so I will do it immediately myself if you can please contact me again as I no longer have your contact details. I apologise for the poor service which is unusual. Peter (Director) 07986 600316 info@nationwidecleaners.co.uk
Update. I have personally given you a full refund and I regret the delay. I am sorry this did not go well for you.

Rated 4 out of 5 stars

I have very happy to have them help us…

I have been very happy to have them help us out on a regular basis. Rukia is positive and a pleasure. Her styling touches are a fun bonus that we love! Her arrival time is not always exactly on time due to the bus that my be typical with other cleaning companies. I'm not sure. Sometimes there are areas I would have liked to have been cleaned more thoroughly or deeper but if i communicate that the next time and make it clear with what exactly I want., she always hears what I'm asking for and gets it done.

10 August 2024
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Reply from Nationwide Cleaners

Thank you

Rated 5 out of 5 stars

My mother uses the services of…

My mother uses the services of Nationwide cleaners. The house sparkles after Julia, her fortnightly cleaning lady, has finished. She even leaves special notes for my mum. I am happy to recommend them!

10 August 2024
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Reply from Nationwide Cleaners

The notes are a nice touch!

Rated 5 out of 5 stars

For several months

For several months, I have been hiring Nationwide Sussex for my fortnightly cleaning needs. The cleaning service is quite reasonable priced, especially considering the level of service plus I have two dogs. Carla is really easy to work with and the service is very easy to schedule and manage. I can't say enough good things about Carla - she cleaned my house and she did such a fantastic job, I asked to have her come back every time since I'm always impressed with the quality of her work.

30 May 2024
Rated 4 out of 5 stars

I've bee using Nationwide cleaners to…

I've bee using Nationwide cleaners to clean our house for more than a year and I highly recommend them. They use our green cleaning products that are perfect for our household because we have a newborn and dogs. The cleaners was professional, kind and efficient, arriving within the specified arrival slot. The customer service is outstanding as well.

29 May 2024
Rated 5 out of 5 stars

I was in a panic to have my house…

I was in a panic to have my house cleaned. I called up a few cleaning service companies. Most of them were busy and would not be available until a week later. I called Nationwide Cleaners Sussex and a cleaning lady was available 2 days later. This was perfect. I got them to come in and they did an excellent job in getting things cleaned.

24 May 2024
Rated 5 out of 5 stars

I'm a bit OCD so it's difficult for me…

I'm a bit OCD so it's difficult for me to trust others to clean the way I do. This company has been good. We've been using them as our regular service for about 6 months now. The cleaners are always polite and it really does make my life easier to have thorough cleaning done every 2 weeks so that we have more time to enjoy ourselves. Aisha is always surprisingly fast!

24 May 2024
Rated 3 out of 5 stars

Having used these cleaners for a few…

Having used these cleaners for a few months, it has been a bit hit and miss. The initial cleaner was good, but then she unfortunately left due to personal circumstances. The next one was nice, but not so great so I requested a faster replacement. The latest one is an improvement so I hope that she will stay.

14 March 2024
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Reply from Nationwide Cleaners

That is one of the benefits of using a cleaning company instead of a private cleaner. If these cleaners were private, you would have to organise all of this yourself instead of us doing it. Finding cleaners, vetting and insuring them is a lot of work, takes hours and is costly. Your home insurance will rarely cover a cleaner as you will discover if you read your home insurance contract.
Private cleaners also charge more than they do via us as they are prepared to work for a slightly lower rate via us as we can give them a substantial number of (part-time) hours therefore the saving of using a private cleaner is minimal. They are also uninsured if anything is broken or disappears. Clients do not vet private cleaners properly and due to this there is theft which is incredibly rare with us. Clients also regularly tell us that private cleaners are unreliable.
Regarding your circumstances, most cleaners stay with us long-term so it is highly likely that your present one will stay.
All the best.
Peter

Rated 4 out of 5 stars

I would recommend Kate and her crew at…

I would recommend Kate and her crew at Nationwide Cleaners. They did a decent job cleaning our home. They are detailed and flexible.

5 February 2024
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Reply from Nationwide Cleaners

Mr Patel, thank you for your very nice recommendation of Kate in the office and her dedicated team of cleaners in Sussex! Edyta has recently joined our office team so you may well also be dealing with her in future.

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